Rich Kramer
Rich Kramer at Suburban Ford of Sterling Heights
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Rich Kramer | Page 3

New Car Sales Consultant

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

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5.0
54 Reviews

Dealership Experience

27 yrs, 5 mos

5.0

54 Reviews

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54 Reviews of Rich Kramer

July 08, 2021

Dealership Rating
Employee Rating

Rich Kramer is an asset to this amazing company!! He went above and beyond every step of the way! Making my experience amazing and enjoyable! I could feel his genuine care for me and my experience all the wa More

by Nick C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 05, 2020

Dealership Rating
Employee Rating

We highly recommend Rich Kramer at Suburban Ford of Sterling Heights. Rich was extremely knowledgeable, friendly, and detail-oriented. He made the process super easy and we appreciated the quick tour o More

by Marti S.
Recommend Dealer
Yes

Other Employees Tagged: Kevin Miller

Jul 31, 2020

Suburban Ford of Sterling Heights responded

Marti, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Sterling Heights!

January 31, 2020

Dealership Rating
Employee Rating

Service was fabulous. I have een working with Rich Kramer for years. He is an excellent sales associate and always works hard for his clients! Alex in Finance was also excellent to work with. More

by Hoeftering
Recommend Dealer
Yes

Other Employees Tagged: Alex Apess, Darren Pruitt

Feb 10, 2020

Suburban Ford of Sterling Heights responded

Hi, we are very happy to have provided you with such a positive experience!

September 27, 2019

Dealership Rating
Employee Rating

Definitely coming back. This is my second time coming to Rich for a new vehicle and I will definitely be there for a third. He does an amazing job making you comfortable and More

by Jserwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2019

Suburban Ford of Sterling Heights responded

Your wonderful feedback and rating mean a lot to us.

March 28, 2019

Dealership Rating
Employee Rating

Rich Kramer Outstanding experience with the lease of my 2019 Ford Edge. Rich Kramer went over and above to make sure my experience was first class. Thanks Rich!!! More

by PeterS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2019

Suburban Ford of Sterling Heights responded

Peter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Sterling Heights.

March 05, 2019

Dealership Rating
Employee Rating

F-150 Repair Excellent and professional experience as always! I have dealt with Brian and Suburban Ford for many years and have never been disappointed with the qu More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elder III, Jim Belk, Dave Kraemer, Brian Kellie , Dave Lulewicz, James Saelens

Mar 19, 2019

Suburban Ford of Sterling Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 23, 2018

Dealership Rating
Employee Rating

Reliable and Easy Our family has been working with Rich for over a decade. He is thorough and reliable. He makes the transaction easy. He is dedicated and great to w More

by sharp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 07, 2018

Dealership Rating
Employee Rating

Best Car Service We have people purchased/leases many vehicles over the years and this experience at Suburban Ford was the best! We were cared for as people, not as a More

by designbysas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Macpherson, Matt Siman

Jul 13, 2018

Suburban Ford of Sterling Heights responded

Thanks for the positive review and your continued business to Suburban Ford. It's great to hear that you continually have excellent experiences with our staff and dealership. We look forward to your next visit!

May 29, 2018

Dealership Rating

Great service Rich Kramer was awesome. He got me the deal I needed. Saved me money every month. I had a great experience at this dealership. Thanks! More

by Net68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 20, 2018

Dealership Rating
Employee Rating

2nd vehicle from Rich Just took delivery of my 2018 F150 from Rich Kramer. This is my second truck delivered by Rich. I can’t say enough good things about Rich, he is top More

by RobnAnne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2018

Suburban Ford of Sterling Heights responded

Robnanne, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Sterling Heights!

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