Rich Kramer
Rich Kramer at Suburban Ford of Sterling Heights

Rich Kramer | Page 3

New Car Sales Consultant

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

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rated
57 Reviews
not yet
rated

57 Reviews

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Dealership Experience

29 yrs, 5 mos

57 Reviews of Rich Kramer

December 27, 2021

Dealership Rating
Employee Rating

Fast , easy and friendly! Suburban Ford of sterling heights is amazing. When it comes to sales or service , you cant go wrong with suburban ! Tom McPherson makes you feel at home , and if you want the More

by Gabriella
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elder III , Tom Macpherson

Dec 29, 2021

Suburban Ford of Sterling Heights responded

Gabriella, thank you so much for sharing. Tom and Rich are always working hard to make sure every customer feels like family. We appreciate you and hope you have a wonderful day!

December 27, 2021

Dealership Rating
Employee Rating

Suburban Ford of Sterling heights is the best. Rich Kramer is always a joy to work with . And Tom Macpherson always makes you feel like family as soon as you step foot in the door. More

by F-series#1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elder III , Tom Macpherson

Dec 29, 2021

Suburban Ford of Sterling Heights responded

We take pride in our ability to build strong relationships with our customers! Thank you for your kind words about Rich and Tom...they will be delighted to hear this.

October 05, 2021

Dealership Rating

Rich Kramer is my family's go to sales expert! Seven vehicles and counting. If you want the best, ask for Rich. I just picked up my new wheels yesterday and had the best experience. More

by crowelake
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 09, 2021

Dealership Rating
Employee Rating

Rich Kramer is an asset to this amazing company!! He went above and beyond every step of the way! Making my experience amazing and enjoyable! I could feel his genuine care for me and my experience all the wa More

by Nick C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 05, 2020

Dealership Rating
Employee Rating

We highly recommend Rich Kramer at Suburban Ford of Sterling Heights. Rich was extremely knowledgeable, friendly, and detail-oriented. He made the process super easy and we appreciated the quick tour o More

by Marti S.
Recommend Dealer
Yes

Other Employees Tagged: Kevin Miller

Aug 01, 2020

Suburban Ford of Sterling Heights responded

Marti, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Sterling Heights!

January 31, 2020

Dealership Rating
Employee Rating

Service was fabulous. I have een working with Rich Kramer for years. He is an excellent sales associate and always works hard for his clients! Alex in Finance was also excellent to work with. More

by Hoeftering
Recommend Dealer
Yes

Other Employees Tagged: Alex Apess, Darren Pruitt

Feb 11, 2020

Suburban Ford of Sterling Heights responded

Hi, we are very happy to have provided you with such a positive experience!

September 27, 2019

Dealership Rating
Employee Rating

Definitely coming back. This is my second time coming to Rich for a new vehicle and I will definitely be there for a third. He does an amazing job making you comfortable and More

by Jserwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2019

Suburban Ford of Sterling Heights responded

Your wonderful feedback and rating mean a lot to us.

March 28, 2019

Dealership Rating
Employee Rating

Rich Kramer Outstanding experience with the lease of my 2019 Ford Edge. Rich Kramer went over and above to make sure my experience was first class. Thanks Rich!!! More

by PeterS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2019

Suburban Ford of Sterling Heights responded

Peter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Sterling Heights.

March 05, 2019

Dealership Rating
Employee Rating

F-150 Repair Excellent and professional experience as always! I have dealt with Brian and Suburban Ford for many years and have never been disappointed with the qu More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elder III, Jim Belk, Dave Kraemer, Brian Kellie , Dave Lulewicz, James Saelens

Mar 19, 2019

Suburban Ford of Sterling Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 23, 2018

Dealership Rating
Employee Rating

Reliable and Easy Our family has been working with Rich for over a decade. He is thorough and reliable. He makes the transaction easy. He is dedicated and great to w More

by sharp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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