Rich Metcalf
Rich Metcalf at Larry H. Miller Hyundai Peoria
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Rich Metcalf

Sales Manager

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

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4.9
207 Reviews

BORN IN FARGO, ND PREVIOUS OCCUPATION WAS TEACHING HOBBIES ARE FISHING AND CAMPING FAVORITE MOVIE IS MAJOR LEAGUE FAVORITE THING ABOUT WORKING AT PEORIA HYUNDAI IS THE TEAM ATMOSPHERE

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

Specialties & Trainings

Communicator

Hyundai Certified

View more specialties & trainings
4.9

207 Reviews

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207 Reviews of Rich Metcalf

May 06, 2024

Dealership Rating
Employee Rating

Finance manager tried to hide rebates from us and apply it to optional warranties that we didn't want. When we called him out on it, he attempted to hide the rebates from us completely. When we further con More

by LHM is terrible
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dshon Warren, Adreonna Holliman

May 08, 2024

Larry H. Miller Hyundai Peoria responded

Hello there, I'm truly sorry to hear about your negative experience. Being transparent, honest, and respectful is paramount to us, and it's deeply concerning to learn about the lack of professionalism you encountered. Your feedback is invaluable, and I assure you that we take this matter very seriously. If we have not discussed this personally by the time that you find this response, please reach out to me directly. I look forward to straightening this out. - Justin Mauer, General Manager, (480) 887-8450

April 30, 2024

Dealership Rating
Employee Rating

From start to finish staff was professional and nice. Negotiating was straightforward and they beat many other dealerships. Chris was awesome he showed us several vehicles that fit what we were looking More

by shawnartucker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dshon Warren, Chris DiPiro

April 26, 2024

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Employee Rating

Super great to deal with! ! Honest and fair!! No games and fast processing through finance!! A+++ More

by Kelmel1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves

April 16, 2024

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Employee Rating

Very great customer service. I will definitely recommend this Delearship to anyone. I will definitely come back here in future More

by farouklawal147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Laffoon, Austin Rassas , Greco

January 16, 2024

Dealership Rating
Employee Rating

Theresa and her sales manager Rich were awesome to work with. Great customer experience! I'd buy another car from Larry H Miller More

by Happy Car purchaser
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dakota Dial, Theresa Yont

January 16, 2024

Dealership Rating
Employee Rating

LHM treated us better than another Hyundai dealership (that we had friends and family discount) We really enjoyed the experience purchasing a 2024 Hyundai Ioniq 6. No pressure great before during and aft More

by PKMN 2
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan "JD" Vandever , Christie Val

January 02, 2024

Dealership Rating
Employee Rating

I highly recommend purchasing your next vehicle from LMH. The staff was incredible to work with, very knowledgeable, and a family-like environment. No one was pushy or aggressive. I felt like the whole team More

by Mbartok1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 19, 2023

Dealership Rating
Employee Rating

I felt like I was in great hands from beginning to end! Special shout out to Theresa who made my first car buying experience a breeze More

by AlexisGastineau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 07, 2023

Dealership Rating
Employee Rating

Easy car buying experience, with no markups like alot of dealerships are still doing. Whole staff was great. More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves, Jake Ventimiglia

Oct 07, 2023

Adam responded

Will buy from them again in the future

October 05, 2023

Dealership Rating
Employee Rating

Mike was very helpful with no presser and answered all my questions, went over all the functions the truck has. It was a very easy process. More

by kathybuettgenbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Laffoon, Josh Wells

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