Rich Rivera
Rich Rivera at Nucar Nissan of Norwood
Refer Me

Rich Rivera | Page 11

Service Manager

Nucar Nissan of Norwood

525 Boston Providence Hwy
Norwood, MA 02062

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4.7
111 Reviews

• 13 years in Automotive industry • Bilingual ( Spanish/English )

Dealership Experience

5 yrs

Industry Experience

13 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.7

111 Reviews

Write a Review

111 Reviews of Rich Rivera

December 04, 2019

Dealership Rating
Employee Rating

Car service Repair was performed in a timeline manner. Courtesy drive provided ride to and from facility. Very nice fella driving vehicle.w we were very pleased More

by James M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2019

Nucar Nissan of Norwood responded

Thank you, James M for your 5-star review! We're glad to hear you had a great experience with us! Ashley Mazzucco Owner Loyalty Manager

December 03, 2019

Dealership Rating
Employee Rating

Great My experience with Nissan always had been great Excellent customer service , nice and good treats while waiting Great and neat job with my car More

by NAGUIRRE1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2019

Nucar Nissan of Norwood responded

Thank you, NAGUIRRE1026 for your 5-star review! We're so happy to hear of your experience with us and we will certainly let Rich know as well. We hope to see you back here with us again!

November 30, 2019

Dealership Rating
Employee Rating

Excellent Richard Rivera was professional and wonderful to work with. We dealt with my engine problem for over a month and he communicated effectively throughou More

by doreenmurray62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2019

Nucar Nissan of Norwood responded

Thank you, DOREENMURRAY62 for your 5-star rating! We're happy to hear about your experience with us! We hope to see you again! Ashley Mazzucco Owner Loyalty Manager

November 25, 2019

Dealership Rating
Employee Rating

Oil change I'm having trouble getting my review to go through. I would appreciate it if someone would contact me to discuss my experience with your service dept More

by PATRICIACHIOZO
Recommend Dealer
No
Nov 25, 2019

Nucar Nissan of Norwood responded

Patricia, Thank you for taking the time to let us know about your experience with us and I apologize to hear of your experience. If you wish to discuss your review further in detail, please feel free to reach out to me. Thanks, Ashley Mazzucco, Owner Loyalty Manager Amazzucco@boch.com

November 20, 2019

Dealership Rating

Fast & Easy Great service and straight forward attitude. Looked up my car’s VIN and then got to work. Hour or so later it was done. Didn’t hassle me at all. More

by SAMUR2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2019

Nucar Nissan of Norwood responded

Thank you, SAMUR2121 for your 5-star rating! We're happy to hear about your experience with us in our service department and we hope to see you again!

November 17, 2019

Dealership Rating
Employee Rating

Service The service was fantastic . I was go back and reccomend this place to friends and family. I would absolutely take my care back and purchase another v More

by YEMI1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2019

Nucar Nissan of Norwood responded

Hi Yemi971, Thank you so much for your great review and feedback! We're so happy to hear of your experience with us and we hope to see you again!

November 15, 2019

Dealership Rating
Employee Rating

If it's possible not give a star, I would definitely give If it's possible not to give a star, I would definitely give this person a zero. Very unprofessional, rude, basically, called me a liar. It has been More

by jf
Recommend Dealer
No
Nov 15, 2019

Nucar Nissan of Norwood responded

Hi jf, Thank you for your feedback and I'm sorry to hear about your experience with us. Please feel free to reach out if you wish to discuss your experience with us further in detail. Thanks, Stephanie Cardella, Social Media Coordinator scardella@dcd.auto

November 15, 2019

Dealership Rating

Excellent My car was recalled and was taken right away . They made sure it was all set and also patched . They explained everything and if I had any questions More

by Jgriffin64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Lendvai, Dekey Yangkyi, Matt has n the care service atea

Nov 18, 2019

Nucar Nissan of Norwood responded

Hello Jgriffin64, Thank you so much for your great review and feedback! We're so happy to hear of your experience with us and we hope to see you again!

November 11, 2019

Dealership Rating
Employee Rating

Oil change Richard was very helpful and pleasant. I was there for only an hour. Thank you the tea & cookies. Thank you for a wonderful service team😀 More

by GRANTTRACYT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2019

Nucar Nissan of Norwood responded

Thank you, GRANTTRACYT for your 5-star review! We're glad to hear about your quick experience with us and we hope to see you again for your next service!

November 05, 2019

Dealership Rating
Employee Rating

Oil Change Quickest oil change in Boston, comfortable waiting space and friendly, easy to deal with employees. For a Saturday morning (which I assume is one of y More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
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