Rich Schepler | Page 19

2 Genesis This is my second Genesis and both have been purchased here. The second time i did not start here but it is where my search ended. This is my second Genesis and both have been purchased here. The second time i did not start here but it is where my search ended. More

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Hyundai Santa Fe Had a great experience with Rich and Luke. Super friendly and a fun experience. Both guys worked very hard to get me my new car. Thanks Guys! Had a great experience with Rich and Luke. Super friendly and a fun experience. Both guys worked very hard to get me my new car. Thanks Guys! More

by JOELLEB Verified Customer Verified Customer

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Like the car, disappointed with the sales rep. Went for a test drive with the sales rep. He told us it had a turbo motor. Found out later it does not have a turbo. My wife liked the car and did not Went for a test drive with the sales rep. He told us it had a turbo motor. Found out later it does not have a turbo. My wife liked the car and did not want to make waves so she’s keeping it. When I brought this to the sales reps attention, he gave corrected information but never offered an apology. He also said he would try to do something to compensate for the misinformation, but never came up with anything. Honestly, if he would have apologized in the beginning, I would’ve forgotten about this and moved on. We also also found out that he misinformed us on the frequency of oil changes in order to keep the warranty. Not angry, just disappointed. Hate to give the dealership a low rating because of one individual, but didn’t really talk to anybody else besides the finance guy - he was pretty nice. More

by AZ Verified Customer Verified Customer

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