Richard Ashton

Raul Medrano was amazing, very knowledgeable, polite, easy to talk to, honest, respectful. He definitely made this experience easy, smooth and enjoyable. easy to talk to, honest, respectful. He definitely made this experience easy, smooth and enjoyable. More

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Raul Medrano was such a great salesman to work with! We went to browse vehicles for my daughter, and he approached us as soon as we got there and started helping us out. He helped us with what we were l We went to browse vehicles for my daughter, and he approached us as soon as we got there and started helping us out. He helped us with what we were looking for, and we ended up getting a Camry and RAV4! He’s fast, friendly, and knows exactly what you want! We were in and out of there in no time! Raul is your guy if you’re needing a vehicle, I highly recommend him! More

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I highly recommend this dealership and raul medrano! We were in and out of the dealership, and he made buying a car super simple! (i was a first time buyer). We were in and out of the dealership, and he made buying a car super simple! (i was a first time buyer). More

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Raul and the rest of the Toyota Lithia team were phenomenal. I felt that I was guided towards making the right decision to purchase our new Rav4. Grateful for the professionalism that was shown to m phenomenal. I felt that I was guided towards making the right decision to purchase our new Rav4. Grateful for the professionalism that was shown to me. They got all the paperwork down and the car ready to roll really fast. Extremely happy with our experience! More

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I’ve never had a dealership be so kind to me. No matter how great my credit was, or how much I had down- I’ve never had a good experience at a dealership. I still can’t believe how Raul made thin No matter how great my credit was, or how much I had down- I’ve never had a good experience at a dealership. I still can’t believe how Raul made things happen the way he did, and as smooth and quickly as he did, but I’m extremely grateful for his help and for how kind every one was to me during this deal. This was the easiest car deal I’ve ever had. Super grateful. More

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Salesman Raul Medrano made by buying experience easy . He answered all my wife and i questions during our test drive . He is very friendly and enjoyable to work with . Richard in Finance made everything v He answered all my wife and i questions during our test drive . He is very friendly and enjoyable to work with . Richard in Finance made everything very easy . More

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It was super easy and awesome and Raul kept me informed every step of the way got me just what I wanted still in shock no down payment and no payments for 45 days it was a true blessing to have called and every step of the way got me just what I wanted still in shock no down payment and no payments for 45 days it was a true blessing to have called and gone up there today I had almost lost hope thank you again Raul and lithia toyota very happy customer here More

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Salesman Raul medrano was so helpful, friendly and made the purchase process so much easier than we expected, we highly recommend doing business with Raul at Lithia Toyota of Odessa,TX the purchase process so much easier than we expected, we highly recommend doing business with Raul at Lithia Toyota of Odessa,TX More

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I had been searching for a good deal on a full size truck for months, and being located in Las Cruces, all I found were dealers trying to scam or gouge me with nonsense add-ons and addendums. Being a first t for months, and being located in Las Cruces, all I found were dealers trying to scam or gouge me with nonsense add-ons and addendums. Being a first time buyer as well, most places offered horrible interest rates and claimed nobody would offer any better. Enter Lithia Toyota of Odessa and Jason Grady, the excellent salesman that worked through the process with me. He went above and beyond to help me locate a vehicle that was perfect for me. He took it upon himself to go through vehicles that they had just purchased from folks and weren’t even in inventory yet. By a stroke of luck they had just gotten in the perfect vehicle. An absolute pleasure to work with in an industry that seems to be dominated by less than helpful people. He even picked me up from dropping off my rental car since I had driven 5 hours from Las Cruces, now THAT is stellar customer service. They tacked on nothing to the price, and we’re incredibly respectful in making sure we could get something in my budget. They ensured the vehicle was ready to go and even helped set up recalls and service at another dealership they did not have the parts for. (Nothing major in terms of the recalls) The finance manager, Richard Ashton, even took it upon himself to somehow sweeten the deal and keep it more in my budget. This dealership is of the highest quality, and I would recommend working with Jason Grady (and Lithia Toyota of Odessa overall) to anyone who wants excellent service from a group of great people. They set the bar very high for buying a vehicle. I can’t say enough good things. More

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Seamless, caring, honest, the best! From top management to sales and finance. If you dread the process of buying a new car, head to Lithia Toyota of Odessa. You’ll find down-home fo From top management to sales and finance. If you dread the process of buying a new car, head to Lithia Toyota of Odessa. You’ll find down-home folks who’ll help you find the car of your dreams. No hassle. All at a fair price. More

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