Richard Ashton | Page 2

I had been searching for a good deal on a full size truck for months, and being located in Las Cruces, all I found were dealers trying to scam or gouge me with nonsense add-ons and addendums. Being a first t for months, and being located in Las Cruces, all I found were dealers trying to scam or gouge me with nonsense add-ons and addendums. Being a first time buyer as well, most places offered horrible interest rates and claimed nobody would offer any better. Enter Lithia Toyota of Odessa and Jason Grady, the excellent salesman that worked through the process with me. He went above and beyond to help me locate a vehicle that was perfect for me. He took it upon himself to go through vehicles that they had just purchased from folks and weren’t even in inventory yet. By a stroke of luck they had just gotten in the perfect vehicle. An absolute pleasure to work with in an industry that seems to be dominated by less than helpful people. He even picked me up from dropping off my rental car since I had driven 5 hours from Las Cruces, now THAT is stellar customer service. They tacked on nothing to the price, and we’re incredibly respectful in making sure we could get something in my budget. They ensured the vehicle was ready to go and even helped set up recalls and service at another dealership they did not have the parts for. (Nothing major in terms of the recalls) The finance manager, Richard Ashton, even took it upon himself to somehow sweeten the deal and keep it more in my budget. This dealership is of the highest quality, and I would recommend working with Jason Grady (and Lithia Toyota of Odessa overall) to anyone who wants excellent service from a group of great people. They set the bar very high for buying a vehicle. I can’t say enough good things. More

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Seamless, caring, honest, the best! From top management to sales and finance. If you dread the process of buying a new car, head to Lithia Toyota of Odessa. You’ll find down-home fo From top management to sales and finance. If you dread the process of buying a new car, head to Lithia Toyota of Odessa. You’ll find down-home folks who’ll help you find the car of your dreams. No hassle. All at a fair price. More

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They were easy to work with from start to finish. Raul is a awesome sales man. I I’ll recommend Toyota to all my friends and fat Raul is a awesome sales man. I I’ll recommend Toyota to all my friends and fat More

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Excellent customer service… polite, courteous, and quick. Would do business again! I drove 350 mi to get my Sienna, and I would do it again Would do business again! I drove 350 mi to get my Sienna, and I would do it again More

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We walked in looking for a Corolla Hybrid that sadly had sold minutes before we got there. Raul quickly found us a brand new Camry that we instantly fell in love with. He was very kind and walked us through sold minutes before we got there. Raul quickly found us a brand new Camry that we instantly fell in love with. He was very kind and walked us through the whole process without any confusion. This isn’t the first vehicle my husband and I have bought from him and we’ll gladly do it again! Highly will recommend Lithia Toyota of Odessa to friends and family! More

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Quick and easy process! George A. was fantastic and I would recommend him to anyone!! First time buyer from Lithia Toyota of Odessa and was not disappointed!! Great great service! would recommend him to anyone!! First time buyer from Lithia Toyota of Odessa and was not disappointed!! Great great service! More

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Amazing experience as always. Helped me find exactly what I needed and never felt pressured to make a deal!! From beginning to end, the whole experience was amazing. I needed and never felt pressured to make a deal!! From beginning to end, the whole experience was amazing. More

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Top notch facility and staff. Easiest car buying experience I’ve ever had. Raul was wonderful, friendly and very easy to work with. Just a great overall experience. experience I’ve ever had. Raul was wonderful, friendly and very easy to work with. Just a great overall experience. More

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Raul and Richard made the car buying experience easy and painless! Made my first car buying adventure a breeze! I recommend Raul whole heartedly! Thank you! painless! Made my first car buying adventure a breeze! I recommend Raul whole heartedly! Thank you! More

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We will forever be grateful with Raul Medrano and the Lythia Toyota Family helping us with our dream car 5 stars to them for their amazing job they did for me and my family.. Thank you!!! Lythia Toyota Family helping us with our dream car 5 stars to them for their amazing job they did for me and my family.. Thank you!!! More

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