Richard Axmacher | Page 2

Jason and Richard were fantastic! Got a super interest rate the will probably make my life better. Didn’t want to spend out of my budget but truck is great so far rate the will probably make my life better. Didn’t want to spend out of my budget but truck is great so far More

Helpful 0

Report | Print

Very easy purchase. Would buy from them again if needed. Mike B. was very knowledgeable, and made process easy. Called and followed up after purchase. Mike B. was very knowledgeable, and made process easy. Called and followed up after purchase. More

Helpful 0

Report | Print

Sales (Thrower) contact was fine and seemed sincere. Finance was not good. One reason I went to 5star was an offer on their web site of 0% financing on 2020 models. I showed them on their own site wh Finance was not good. One reason I went to 5star was an offer on their web site of 0% financing on 2020 models. I showed them on their own site where it was offered. Finance said it was not available and should have been removed. They refused to honor their own offer. As of this morning it is still on the 5star web site (bait & switch?) The finance guy was also a little too concerned with pushing extra coverages. More

Helpful 0

Report | Print

I had the best experience I’ve ever had buying a vehicle. The whole staff at Five Star Ford is first class. From the moment I set foot on the lot to the time I drove off in my new F-150 my experience was gre The whole staff at Five Star Ford is first class. From the moment I set foot on the lot to the time I drove off in my new F-150 my experience was great. I highly recommend Five Star Ford. More

Helpful 0

Report | Print

Ford should be embarrassed. Sean Roberts and Co. have to be the most disrespectful employees to ever exist. Ford should be ashamed to have them represent them. Stay Away! I resid Sean Roberts and Co. have to be the most disrespectful employees to ever exist. Ford should be ashamed to have them represent them. Stay Away! I reside in FL and found the car I was looking for looking at this wanna be Ford Dealership. I had called and had spoken to Sean about being interested in a car that was in transit to their dealership. I put money down to secure the car and Sean, along with the Sales Manager started working on a contract. I told them I wanted to get everything done before I headed up there, So I'd only have to go and pick up my keys. Well that wasn't their plan. They Fed Ex'd me a Fugazi contract and honestly it was insatiable. They seemed like they just wanted to squeeze as much money out of me. They tried again and sent a more moderate contract but didn't include the discount and stuff we agreed I didn't want on the contract. The third time sent a copy of new contract through email and It was good enough to have me drive up almost 9 hours to get the car. This has elapsed over 40 days. Before I made the drive up to Georgia, I had spoken to Sean and reassured him I was going and wanted to know if he needed anything else from me before I left and if everything was good. He straight up lied to me and said All I needed to do was drive up and sign the contract and collect the keys. I got to the dealership and from the moment I walked in, I was treated Unwontedly, Sean Roberts acted like he didn't care if we had driven all those hours to get a car. He was giving us attitude when he had told us the contract expired ten day prior to us arriving to the dealership. He expected us to be happy that he had lied to us when a day prior to us arriving I had asked him if everything was fine. His manager, said they had to resubmit the contract and then we'd see what to do. What was supposed to be easy and quick had turned into a nightmare. The Contract came back worse than ever and they pretty much didn't care that they had screwed us and waited until we drove all the way up here, just to have them blackball me. I neglected the deal and was pretty upset and when I asked why not tell me this before I even drove up here, why the dishonesty, Sean Roberts proceeded to give an attitude and have the audacity to put the blame on me. It's disgusting and untrustworthy. Shocking to see Manager actually want to have this sorry excuse of an employee work for them.I'd recommend you stay away. Five Star Ford Stone mountain don't know how to make an honest deal. They're simply the worst. More

Helpful 2

Report | Print

Jojo is the man to see! I had been to several dealerships looking for a good deal on a car for my grand daughter. All of Five Star Ford’s employers are great but JoJo was th I had been to several dealerships looking for a good deal on a car for my grand daughter. All of Five Star Ford’s employers are great but JoJo was the exception. He was respectful and most of all “his word is bond.” Not your usual car salesman. I’ve bought many cars in my life and have never dealt with a car salesman with integrity! Jojo set the bar high! More

Helpful 1

Report | Print

New to me Used vehicle Michael Allen was very good during the purchase of my new to me 2016 Nissan Frontier. Sales Manager Nick Hobbs and Bud Ammons took care me on my trad Michael Allen was very good during the purchase of my new to me 2016 Nissan Frontier. Sales Manager Nick Hobbs and Bud Ammons took care me on my trade in as well. While in the Finance Office, Richard Axmacher and Sean Roberts when over all the paperwork in detail. Thanks for the great experience on my new to me vehicle More

Helpful 0

Report | Print

An experience to Remember I was so impressed with the service at your Ford dealership. Mr. Tony was superb in his professionalism, knowledgability of the Explorer and me as a c I was so impressed with the service at your Ford dealership. Mr. Tony was superb in his professionalism, knowledgability of the Explorer and me as a customer. More

Helpful 0

Report | Print

Great Experience Tony was a great salesman! He Helped us get get everything set up quickly & was very friendly. He kept it honest and real with keeping within my desir Tony was a great salesman! He Helped us get get everything set up quickly & was very friendly. He kept it honest and real with keeping within my desired budget. Tony was very helpful and had me in & out. Richard the sales manager was very helpful and great to work with as well. Couldn't thank them enough for helping me get into my car as the perfect graduation present to myself. They had a great end of the year sale going on! This dealership is a must buy from location! More

Helpful 0

Report | Print

Recent College Grad I'm a recent college grad who also got a new job that started a week after graduation. My car was done for and I didn't know what I was going to do. I I'm a recent college grad who also got a new job that started a week after graduation. My car was done for and I didn't know what I was going to do. I was able to get a new car right before I started my new job and it's all thanks to Jojo at 5starFord! They worked with me and now I'm able to drive safely to and from wherever I need to go. Truly a blessing! More

Helpful 0

Report | Print