Richard Bell | Page 7

Great Service This is my second BMW that I have purchased from BMW of Rochester Hill and the second time was even better then the first. Richard Bell made the proce This is my second BMW that I have purchased from BMW of Rochester Hill and the second time was even better then the first. Richard Bell made the process painless, quick, and with great communication throughout. Richard Bell was even answering my questions after hours and on weekends, just great service. More

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Excellent experience This is my second BMW that I have leased from BMW of Rochester Hill and the experience was fantastic. The process was seamless and a pleasure. The de This is my second BMW that I have leased from BMW of Rochester Hill and the experience was fantastic. The process was seamless and a pleasure. The dealership truly goes out of it's way to make each client feel special. Richard Bell again went above and beyond to take care of all my needs and make sure all the features of the car were explained and demonstrated. He truly has been a pleasure to work with. More

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328i Lease Leased my first BMW from this dealership and had a great experience. Richard Bell made this process very seamless and is a thorough professional. He k Leased my first BMW from this dealership and had a great experience. Richard Bell made this process very seamless and is a thorough professional. He knows the product as back of his hand and assisted me in every step, no matter how small or big it was. Would come back for my next BMW here. More

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Richard Bell was amazing! Just one phone call from Florida and my BMW was waiting for me when I arrived back in Michigan. Richard spent so much time with me going over all the Just one phone call from Florida and my BMW was waiting for me when I arrived back in Michigan. Richard spent so much time with me going over all the sweet perks of this great ride! It took less than one hour to drive out of the dealership fully satisfied with everything. I would recommend Richard Bell to everyone I know. More

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First BMW purchase I recently purchased my first BMW from BMW of Rochester Hills and my experience couldn't have been better. This dealership really makes you feel at ho I recently purchased my first BMW from BMW of Rochester Hills and my experience couldn't have been better. This dealership really makes you feel at home. Richard made the whole process easy and smooth. He was there to answer any questions I had about the car and was very knowledgeable about every feature on the car. I couldn't be happier my purchase! More

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Excellent customer service We bought our first BMW from this dealership. We were just trying to check-out the X5 we saw on their website and we ended up deciding to buy this SA We bought our first BMW from this dealership. We were just trying to check-out the X5 we saw on their website and we ended up deciding to buy this SAV that day. Thanks to Mr. Richard Bell. Aside from being accommodating, respectful and a David Letterman-funny-like person, Mr. Bell is also a very BMW-knowledgeable and honest sales associate. He is very helpful on any post-sales technical support. I strongly recommend this dealership! More

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great experience, from a knowledgeable team! Richard and Matthew were a great team. All of our questions were answered with thoughtful responses. Overall the best car buying experience we have Richard and Matthew were a great team. All of our questions were answered with thoughtful responses. Overall the best car buying experience we have had! More

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Best purchase experience ever The dealership was a joy to work with. Richard treated us all like we meant something. He had patience, was always available, informative, accomodatin The dealership was a joy to work with. Richard treated us all like we meant something. He had patience, was always available, informative, accomodating, and was concerned that our experience was a good one. A true professional. It was the best buying experience I ever had.. Go see Richard today. You wont be sorry. More

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"Exceptional service" Richard provided excellent service from start to finish. He was not pushy and made it easy. He was very knowledgeable about the X5, but also compe Richard provided excellent service from start to finish. He was not pushy and made it easy. He was very knowledgeable about the X5, but also competitor vehicles. We custom ordered a BMW X5 and Richard was in touch throughout the process. Richard was always available with prompt responses, even on weekends and off hours when he was not working. Even after we picked up the vehicle Richard is still texting us tips on vehicle use. I would definitely recommend Richard Bell and BMW of Rochester Hills. More

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Professional dealing, Fair price and Excellent service This is my first BMW and I am glad that I got it from BMW of Rochester Hills. Richard took a lot of time to make us feel comfortable and explain the This is my first BMW and I am glad that I got it from BMW of Rochester Hills. Richard took a lot of time to make us feel comfortable and explain the features thoroughly. His detailed knowledge helped us navigate through and choose right options for our X5. And the price was definitely better than the other dealerships I visited. He kept me regularly informed till my X5 was built and delivered to my satisfaction. Also, the paperwork experience is totally in contrast to other auto dealerships. Very quick, extremely thorough and friendly staff made this whole experience a pleasant one. I would most definitely recommend BMW of Rochester Hills and Richard Bell to any prospective buyer. More

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