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BMW of Rochester Hills

4.9

1,166 Lifetime Reviews

45550 Dequindre Rd, Shelby Twp, Michigan 48317
Call (248) 997-7700

Top Reviewed Employees

David  Ugorowski, Client Advisor, BMW of Rochester Hills

David Ugorowski

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Griffin, Client Advisor, BMW of Rochester Hills

David Griffin

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tonya Murray, Client Advisor, BMW of Rochester Hills

Tonya Murray

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erick Grabruck, Client Advisor, BMW of Rochester Hills

Erick Grabruck

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

November 08, 2017

"VERY HELPFUL AND PROFESSIONAL!"

- KateNewBMW

Very thankful to David Griffin for getting me my first ever BMW! He was very polite, friendly, and extremely helpful. He made our shopping experience very pleasant and fun! ~Kate

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Employees Worked With

David Griffin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 05, 2017

"Another positive experience"

- ///ME

This is our second BMW from Rochester Hills. Tonya Murray did a great job understanding my needs and getting me into the car I wanted.

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Employees Worked With

Tonya Murray
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 03, 2017

"No surprises, no hustle"

- JOHN W NEWMAN

This was maybe not the smartest thing I have ever done, but I flew up there and bought a car from them sight unseen. I was a little worried throughout the process that A) the car wouldn't be as described or otherwise somehow wouldn't meet expectations and B) once I was there with the keys on the desk staring me in the face, the numbers would magically change, as I've had happen more than once at various dealers in the past (bariel honda in Pittsburgh, what a dirt pile that is .. completely tried to hustle me like I'm an idiot or something). "I thought you said the price was this ____ now it's this ____ ??" Well, thankfully, neither of those things happened. The car was immaculate exactly as it looked in the pictures. And the numbers remained what they were and there were no last minute surprises or anything. Lucky me. They did try to sell the extended warranties etc which all dealers do and I politely declined and was not pressured at all. I was treated with respect and was well accommodated for with all of the questions I asked. The guy demoed the features car took more time with me than he needed to. Vince Olsen was the salesperson I dealt with and I have nothing but good things to say about the way he conducted the deal start to finish. The store was super clean as well as you'd expect from a higher end dealer. If they weren't four hours away I'd like to continue doing business with them for sure. :-)

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Employees Worked With

Vince Olsen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Shuttle Service
  • Door-to-Door Valet Service
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Pet Friendly
  • Quick Lube
  • Shuttle Service
  • Television