Richard Bell | Page 15

Thank you Richard for your personal and excellent customer service. This is our second time buying a car this year with Richard and Dallas Lease Returns. Richard pays attention to detail, is quick an customer service. This is our second time buying a car this year with Richard and Dallas Lease Returns. Richard pays attention to detail, is quick and made sure we found the right and perfect car for our daughter! Thank you so much! More

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Staff was very courteous and Richard Bell even came in on his day off to get me setup. Service was excellent! his day off to get me setup. Service was excellent! More

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I made a call to DLR and asked for a sales associate to inquire about a specific vehicle, I came across in a search online. I was quickly transferred to Rick Bell, who went above and beyond to help accommo inquire about a specific vehicle, I came across in a search online. I was quickly transferred to Rick Bell, who went above and beyond to help accommodate my request with several exact matches and some alternates to compare. He listened to all my specific wants and needs while helping me stay within my budget. He allowd me my own time to browse the inventory on hand then made note of each, taking the time to go over specs of each, helping me narrow my long list down to a final 2 (offering to let me drive each one if would help my decision). He took the time, I needed but was conscious of my time and 1st request on the phone that I did not want to make just looking a long process or endure a long sales tactics, as often the case at most dealerships, to even test drive a car. I decided on the vehicle, I was most interested in, quickly filled out a short half page application. I reminded Rick of my payment budget and he went to work for me along with the finance dept. I left for an hour or so to run errends. Received a call directly from the finance manager to make sure my experience was satisfactory and if there was anything he could do to make it better, he let me know I had been approved and Rick would be contacting me shortly to go over some numbers. That was in less than hour. I returned to the dealership and with a couple inquiries and modifications Rick was able to discount the vehicle and gave me more than expected for my trade and had my payment right where I needed. The whole process was seemless quick and comepletely painless ! I love my new car and highly recommend seeing Rick Bell and DLRs wide selection of vehicles to purchase your next car. The personal attention, knowledge of the inventory, in house financing options and value of my time, made car buying a joy again! Thanks DLR, Rick and Manager Ricky too! More

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Rick is my guy amazing service, would definitely recommend. Fast reliable and very knowledgeable happy customer recommend. Fast reliable and very knowledgeable happy customer More

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Rick made my purchasing process extremely easy. Probably the best car buying experience I've ever had. would recommend Rick and Dallas Car Return to anyone I know. Probably the best car buying experience I've ever had. would recommend Rick and Dallas Car Return to anyone I know. More

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Kayla was absolutely awesome. She was very responsive and not pushy at all. She did a fantastic job on communicating throughout the process and was very flexible working with me o She was very responsive and not pushy at all. She did a fantastic job on communicating throughout the process and was very flexible working with me on the deal. She was able to push the paper work through remotely so when I was able to come to the lot, everything was ready to go. Would definitely recommend her and Dallas Lease Return team. More

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Customer service with a smile and straight to the point! No games and no gimmicks! No games and no gimmicks! More

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I really enjoyed working with Rick, and he found me a great vehicle! I had a great experience at Dallas lease returns. They were easy to work with, and made the car by experience, quick and painless. I w great vehicle! I had a great experience at Dallas lease returns. They were easy to work with, and made the car by experience, quick and painless. I will definitely be coming back to see Rick and Dallas lease returns for future car purchases. More

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This was hands down the best experience I've ever had at a dealership. I was completely taken care of from the moment I walked in the door by Rick. I'm going to try to send all my family and friends to him a dealership. I was completely taken care of from the moment I walked in the door by Rick. I'm going to try to send all my family and friends to him in the future. Stand up guy. More

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Rick was awesome, kind, patient and helpful. he was very respectful, which, unfortunately I don’t often find in this industry he was very respectful, which, unfortunately I don’t often find in this industry More

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