
Dealership Experience
13 yrs, 8 mos
Industry Experience
13 yrs, 8 mos
Languages Spoken
English
28 Reviews
Write a Review28 Reviews of Richard Craven
August 03, 2025
When looking for a car to replace my old Mazda I am grateful to have decided to call and check out Honda of Milford. Not only were they the most affordable out of all the Honda Dealer ships in CT but t grateful to have decided to call and check out Honda of Milford. Not only were they the most affordable out of all the Honda Dealer ships in CT but they went above and beyond with helping me choose the right car for me. Richard Craven was the sales consultant who walked me through every question I had and even explained in detail my finance options. I was so thankful i was able to trade in my car (i made sure to bring the Title) and leave the lot with the car of my choice on the same day! While Richard was getting the car and everything ready for sales, Rick Miller made calls to get everything set up on the finance side of things. Rick and Rich were both great people to talk to while i spent my time there, and made the atmosphere an enjoyable experience as they made jokes with each other. Again i am grateful that this was my first dealership experience and that it went so well. The car i got back in February of 2025 still running in peak condition. For something that i thought would be a stressful time, Honda of Milford made it feel like i was seeing a family i have not seen in a while, everyone was in a good mood and happy to see me. After my time there, it really felt like we were talking to each other as person to person and not salesman to client. Rich went over every piece of paperwork with me and helped my understand my warranties as well as going above and beyond with helping me with all the options i had. When all was said and done, all the paper work was signed, Rich handed me a nice cold silver Honda Keychain to go with my new car-keys! It felt like a chapter in my life for buying a used car had finally been complete. I left the lot with the biggest smile I could remember and all that weight of "what ifs" with buying a used car disappear. Thank you so much Honda of Milford! More
Other Employees Tagged: Rick Miller
July 30, 2025
They were very easy to work with and very accommodating in view of special circumstances. I would recommend them to anyone! in view of special circumstances. I would recommend them to anyone! More
Other Employees Tagged: Nelda Dandridge, Enrique Ubarri
July 17, 2025
The process was very smooth and quick thanks to nelda and others for pushing everything through to make this happen. Love the car excellent customer service would recommend this dealership to anyone. Thanks others for pushing everything through to make this happen. Love the car excellent customer service would recommend this dealership to anyone. Thanks again 😊 More

Other Employees Tagged: Christopher Champagne, Nelda Dandridge, Chris Murphy, Chris Fryer, Franklin Torres
April 14, 2025
Worth the experience, such a welcoming environment. Richard is phenomenal and a genuine person. Franklin made the process easy and was very informative. Richard is phenomenal and a genuine person. Franklin made the process easy and was very informative. More
Other Employees Tagged: George the Dog, Chris Fryer
April 09, 2025
He was really patient, nice and helpful at all time. I’m so happy I was able to meet him and get my new car I’m so happy I was able to meet him and get my new car More
Other Employees Tagged: Christopher Champagne, John Zito
April 09, 2025
He was such a great and charismatic person to talk to and super helpful with explaining everything thank you so much! super helpful with explaining everything thank you so much! More
Other Employees Tagged: Christopher Champagne
April 02, 2025
Everyone at this dealership is professional, friendly etc keeping your goals in mind. I've gotten my 4th vehicle here keeping your goals in mind. I've gotten my 4th vehicle here More
Other Employees Tagged: Chris Murphy
January 21, 2025
Rich, Chris, and Rick were wonderful in helping me make my purchase at Honda. The experience was comfortable and enjoyable. I recommend Honda of Milford with enthusiasm. my purchase at Honda. The experience was comfortable and enjoyable. I recommend Honda of Milford with enthusiasm. More
Other Employees Tagged: Christopher Champagne, George the Dog , Rick Miller
June 15, 2024
The entire team at Honda of Milford was fantastic to work with during the purchase of our new car. They were honest, straightforward, low pressure and worked with us to help me and my wife to feel good at ev with during the purchase of our new car. They were honest, straightforward, low pressure and worked with us to help me and my wife to feel good at every step. I am not an easy customer but they went out of their way to make me happy. I would strongly recommend them and will definitely go back in the future for my next Honda. Do yourself a favor and check them out for your next car! More
Other Employees Tagged: Steve Altieri, Mark McGorry

