Richard Gonzales
Richard Gonzales at Hoffman Ford Lincoln

Richard Gonzales

Brand Specialist

Hoffman Ford Lincoln

600 Connecticut Blvd
East Hartford, CT 06108

4.8
49 Reviews
4.8

49 Reviews

Write a Review

49 Reviews of Richard Gonzales

August 18, 2025

Dealership Rating
Employee Rating

Very Good Dealer. I was in a tough spot that could have easily left me with a bad taste in my mouth, but thanks to their quick and friendly help, it turned into a posit More

by Shankar N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katelynn

Aug 21, 2025

Hoffman Ford Lincoln responded

Shankar, we are delighted to hear our team provided such prompt and genuine assistance. Thank you for sharing your experience with Hoffman Ford! Safe travels!

June 19, 2025

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Employee Rating

Richard is a great sales person. I known him a long time that’s why I wanted to go directly to him. He got me the car that I wanted. Richie Gonzalez in Hoffman Ford. More

by $$
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Espada

Jun 22, 2025

Hoffman Ford Lincoln responded

Thank you for choosing Hoffman Ford and trusting Richard with your car purchase! It's wonderful to hear he provided the excellent service you've come to expect. Enjoy your new vehicle!

December 12, 2024

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Richard was straight forward and cut right to the chase. Very awesome and didn't even try to push it. Helped me and guide me through every step. I would definitely buy another car if i had more money but im More

by c.you93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Espada

Dec 12, 2024

Hoffman Ford Lincoln responded

We're delighted to hear that Richard provided straightforward and awesome service at Hoffman Ford! It's great knowing he guided you through every step of the process. Enjoy your Ford Mach 1, and we look forward to assisting you again in the future!

April 05, 2024

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I always get great service at Hoffman Lincoln in East Hartford CT Dave is the best. More

by Greg
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Hoffman Ford Lincoln responded

Greg, it makes our day to see your review! Thank you for sharing your appreciation for Dave and Hoffman Ford!

October 24, 2023

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Employee Rating

Dan always take very good care of me when I need service at the dealership More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Espada, Jennifer Stein , Tim Frenette, Jonathan Hoffman, Dennis MacInnis

Oct 25, 2023

Hoffman Ford Lincoln responded

Greg, we're happy to hear Dan has become your go-to guy at Hoffman Ford! He's sure to appreciate your glowing feedback. We look forward to working with you again in the future!

September 21, 2023

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Polite and informative and tending to customers needs. Mr Gonzales was a pleasure to work with. More

by ofcthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 21, 2023

Hoffman Ford Lincoln responded

We are honored to receive your support. Thank you! - Hoffman Ford Team

May 06, 2023

Dealership Rating
Employee Rating

They are very caring. and helpful think about your feeling. They try make sure the accommodate you. More

by Carolann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Grant, Pedro Espada , Tim Frenette

May 08, 2023

Hoffman Ford Lincoln responded

Carolann, your five-star review for Hoffman Ford made our day! Thank you so much for sharing your feedback. See you down the road!

April 30, 2023

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Employee Rating

Excellent customer service Very professional and friendly Made process of buying new vehicle extremely easy More

by sadanowicz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Espada, Kyle Gardner , Jonathan Hoffman

May 01, 2023

Hoffman Ford Lincoln responded

We're thrilled you had a great experience at Hoffman Ford! Drive safely in your new vehicle, and we hope to see you back again down the road!

April 24, 2023

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Employee Rating

I pay for The Works, including tires rotation , that didn’t happen because one of the rima Are marked and that tire didn’t move and a lot of other things, this will be last time will bring my truck to More

by Giovanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 25, 2023

Hoffman Ford Lincoln responded

Giovanna, I'm sorry to hear that we didn't meet your expectations during your recent visit. We understand how important it is to have thorough service and we apologize for any inconvenience caused. We would like to make things right and ensure that you're fully satisfied with the work we do. I will reach out to you directly so that we can discuss this further and come up with a solution. Thank you for bringing this to our attention. Best, Scott Roys - Service Manager - 860-290-6107

April 13, 2022

Dealership Rating
Employee Rating

First purchase I've made with this dealership. There have been no problems. Everyone has bent over backwards to accommodate me. This dealership deserves its five star rating. More

by poppie5555
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elmer Shifflett deserves five stars for searching out the particular car I came to the dealership looking for. Thank you.

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