Richard Hipolito

Richard Hipolito said he won't prepare the IRS report, I cannot receive rebate from IRS. cannot receive rebate from IRS. More

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Starting a review with the phrase I do not recommend buying in this place is the most common, but in this case what I can tell you is the bad experience I have had with Mac Haick Ford, and that is when buying in this place is the most common, but in this case what I can tell you is the bad experience I have had with Mac Haick Ford, and that is when buying a new vehicle what The less it is expected is to be having problems with it from the moment it was purchased, buy a For Ranger 2019 that according to its advertising is the truck with a fuel economy superior to the others on the market, which in my case is a complete lie. , you're supposed to do 21 mpg in the city, 23 combined miles, and 26 highway, but only 14 in the city, combined 17, and highway 19, a big difference that represents about 90 miles per tank that are lost, I was 2 times to the service workshop the first time they said that I had to run more miles for the car to make a breaking and be able to measure it correctly, it was done that way and the car continues to do and mark the same on the dash, the workshop manager is someone from who do not wait for help and that to get out of the matter he is going to lie to you in the face, that he will not lose the scanner because then he will not be able to say the problem in fact even with the scanner he says that everything is correct, we spoke with the seller Adolfo who has been the only one who tried to help us and spoke to his superior, Richard the first time said that he was going to try to help, said that the tank was going to be filled, they would take a photo, they reset it, that when it was not long so that the fuel will run out he will return to see what decision was made. the car still marked 15 miles combined but the same as the service chief, he said that he looked at the consumption well, but he agreed to call again and talk to someone to see what could be done, we waited for the call until we decided to go to the dealer and there the answer he gave us is that we had to call Ford because to them the car everything indicates that consumption is good and in their own words THEY ONLY SELL DO NOT MANUFACTURE THE CAR, so if you are going to buy them keep that in mind that they are not going to help you in anything that once bought a car is your problem and look for Ford to have it solved, I do not see it as fair in any sense because I bought the car from Mac Haick directly, they are winning by making the sale but they have no respect for the one who comes in good faith to buy from them so it is up to you if you buy from them THEY ARE NOT RESPONSIBLE. More

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Great Experience All Around...Thank You..!! The experience was very pleasant from start to finish.. From the salesman Nelson, and some help from Ellis, all the way to the top with Richard and To The experience was very pleasant from start to finish.. From the salesman Nelson, and some help from Ellis, all the way to the top with Richard and Tony. They went out of their way to track down a vehicle and complete the transaction in a timely fashion. They were very accommodating with regards to my trade-in and some timing issues. It was a pleasure to work through this process with them and have them deliver a transaction this smoothly. The finance department did an excellent job of explaining my options as to what is available and at what costs, etc. I would recommend this dealership without hesitation. Thanks for everything. More

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Expedition max at the best deal in town I called around to a lot of places in Houston as well as emailed everyone in the country (mainly Colorado and Oklahoma). But when I spoke with Aladdin I called around to a lot of places in Houston as well as emailed everyone in the country (mainly Colorado and Oklahoma). But when I spoke with Aladdin, he was very receptive to my inquiry. Now the sales manager on duty Richard Hipolito Is the one who saved the deal, along with the finance manager Carlos Saravia. Aladdin was more then helpful and polite as he genuinely cared about showing us all of the features of the car, where as the last ford dealership they just gave us the keys and said "here go test drive it" More

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