Richard Jean-Louis | Page 16

Words can’t fully capture how seamless our experience was at Toyota of Hollywood. From the moment my husband and I stepped onto the lot, every part of the process—from the test drive to the efficient purchas at Toyota of Hollywood. From the moment my husband and I stepped onto the lot, every part of the process—from the test drive to the efficient purchase—was handled with unmatched attention to detail and exceptional customer service. Having the incredible team from Memorial Employees Financial Credit Union (George, Oscar, Jas, and Pam) present added to the positive energy and made everything even smoother. We were especially grateful for Sandra, who treated us like family and took the time to help us choose a vehicle we felt confident and safe gifting to our youngest son as he heads off to college. Christina made the test-driving experience enjoyable, showing patience and kindness as we carefully considered our options. Lucy’s professionalism and thoughtful care in the final steps made the entire process feel effortless and reassuring. To be greeted by both Sandra and Christina when we received the car was the perfect ending to a truly remarkable experience—one we hadn’t encountered before, even as seasoned parents. I wholeheartedly recommend Toyota of Hollywood to anyone in search of a technologically advanced dealership that values people as much as it values excellence. The vast selection, warm staff, and genuine care for customers set this place apart. More

by NATJACK16 Verified Customer Verified Customer

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Excellent speedy service, chose my vehicle and was done and out the door in less than 3 hours and out the door in less than 3 hours More

by MARIANNESANTIAGO Verified Customer Verified Customer

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Tuvimos un grave problema con el servicio del financista, que nos entregó una tundra platinium con registracion y seguro a mi nombre. Me llama al otro día engañado para que asista al despertar diciendo que m que nos entregó una tundra platinium con registracion y seguro a mi nombre. Me llama al otro día engañado para que asista al despertar diciendo que me tenía una muy buena propuesta. Llegando allá me dice que no me puedo ir en mi carro y que tengo que dejarlo ahí y me tengo que llevar una tundra limited. Sin dar ninguna solución. Gracias a dios todo el tiempo estuvo el vendedor Avimelet, quien fue muy educado y nos proporcionó la documentación que solocitabamos. Que era la carta de rechazo del banco. Pero el financista que aparte de ser grosero y mal educado nos dijo que quienes éramos nosotros para mostrarnos esa carta. Bueno gracias al vendedor pudimos solucionar el problema y traernos nuestra Tundra platinium con nosotros More

by cristian gonzalez Verified Customer Verified Customer

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El concesionario muy bonito y un lugar acogedor muy buena atención sales contento con la compra atención sales contento con la compra More

by JORGELSA3070 Verified Customer Verified Customer

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Excellent sales department, and approved for Toyota corolla same day, Thank you' Jose - Mack, Bruno Ruiz for your dedication, Robert P. corolla same day, Thank you' Jose - Mack, Bruno Ruiz for your dedication, Robert P. More

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Great service very accommodating Jawad’s was great at getting everything I needed great company getting everything I needed great company More

by napierbrigitte6 Verified Customer Verified Customer

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Everything was great. Really appreciate the kind workers and quick services. Not a bad wait. Really appreciate the kind workers and quick services. Not a bad wait. More

by t.juliana0507 Verified Customer Verified Customer

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I called twice and I got two different quotes from 2 different people, and when I came in for the service I needed, the final quote was even higher. Your dealership has done this to me twice before. Lis different people, and when I came in for the service I needed, the final quote was even higher. Your dealership has done this to me twice before. Listen not because we have a criminal as a president means that we can all just start acting dishonesty. I probably will also write a Goggle review. This is probably not the employees' idea, I bet this is company policy. Internal treaks to allow personnel increase commissions. Why aren't you honest from the start and pay commissions from company earnings. STOP being so GREEDY! Greed and hate are ruining this country. Thanks to companies like yours we pretty much feel like living in a third world country. More

by misterorozco Verified Customer Verified Customer

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Excellent service, friendly and knowledgeable staff however I have to wait 34 days for my car. Management must more concerned about those issues. however I have to wait 34 days for my car. Management must more concerned about those issues. More

by Kikitto Verified Customer Verified Customer

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Toyota of Hollywood was by far the most professional efficient and greatest car buying experience we’ve had. It was seamless! The sales people were informative, timely, and followed through on everythin efficient and greatest car buying experience we’ve had. It was seamless! The sales people were informative, timely, and followed through on everything, And they were not pushy at all! We worked with Jawad and Nick and they were great. We will definitely buy our next car at Toyota of Hollywood. More

by Debelijah Verified Customer Verified Customer

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