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Richard Jean-Louis

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Richard Jean-Louis

Richard Jean-Louis | Page 21

Internet Sales Manager

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

Richard, famously known at the "Haitian Sensation" has been part of the Toyota of Hollywood Sales Team since 2007. He is a happily married man and a proud father of two daughters and a son, with another son on the way. Richard also speaks Creole and French. You will always find Richard working, he specializes in eBay and Export but also provides great customized deals on New Cars. Please call Richard for assistance with all of your automotive needs!! If we don't have the car you are looking for in stock, trust me Ricard or also know as RJL will find it for you!

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4.3

879 Reviews

Overview Reviews (879)

Dealership Experience

19 yrs, 4 mos

Languages Spoken

English

French

4.3

879 Reviews

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879 Reviews of Richard Jean-Louis

May 13, 2025

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Employee Rating

The service attitude is very good, the waiting room environment is good, there is music, cakes, drinks, etc. environment is good, there is music, cakes, drinks, etc. More

by REEDCHEN999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Sandra Molina, Toyota of Hollywood Service Department, Finance Department, Showroom Sales

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May 13, 2025 -

Toyota of Hollywood FL responded

Thanks for sharing your experience with us! It's great to hear you enjoyed the service and amenities at Toyota of Hollywood.

May 12, 2025

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Employee Rating

Best team ever , easy to work with them , the best team in south Florida . Thanks in south Florida . Thanks More

by Rafael

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Sandra Molina, Toyota of Hollywood Service Department, Finance Department, Showroom Sales

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May 12, 2025 -

Toyota of Hollywood FL responded

We love seeing 5-star reviews. Thanks, Rafael!

May 11, 2025

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Employee Rating

I had a great experience! The service was swift, personable, and efficient. My car is running great. Thank you! The service was swift, personable, and efficient. My car is running great. Thank you! More

by paolalidera

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Sandra Molina, Toyota of Hollywood Service Department, Finance Department, Showroom Sales , Adris, JC

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May 12, 2025 -

Toyota of Hollywood FL responded

Paola, we're delighted to hear about your positive experience with Toyota of Hollywood! Thanks for sharing and enjoy the smooth ride!

May 10, 2025

Dealership Rating

Employee Rating

Good price but it took a long time to complete the arrangement. Misinformation. I needed a dealer add on. They said it was back ordered the. I got a call when could I bring the car in because they had arrangement. Misinformation. I needed a dealer add on. They said it was back ordered the. I got a call when could I bring the car in because they had the part. I hadn’t purchased the car yet. Still on their lot and they had it. Closing time was hours for what should have been simple transaction (trade in and cash). Paperwork overwhelming finally, they agreed to provide different floor mats. They delivered some of them. Still waiting for the last one. Only input from sales “will look into it” More

by Mark Key west

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Showroom Sales

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May 12, 2025 -

Toyota of Hollywood FL responded

Mark, I'm sorry to hear about the delays and confusion you experienced. We strive for smooth transactions, and it's clear we fell short here. Please reach out so I can assist in resolving these issues promptly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

May 12, 2025 -

Mark Key west responded

part of general frustration. 1. part of the deal was inclusion of running boards. i had a date in early April to come up from Key West to pick up the car. i decided to come up the night before to avoid 9 hours of driving. i was in Islamorada when i got the message they hadn't been done so i returned to key west. Story was they were backordered. i got a call from you parts department they were in and when could i bring the car in for install (had not completed the deal yet) you had the car. i was paying cash plus trade in. we had agreed price. when i got to the dealership at 930am, they check the car, found some scratches and lowered the trade in by $500. i didnt disagree - there were some additional scratches. there was nothing to negotiate because i had a bank check. it took over 3 hours to complete the transaction. the paperwork took a very long time. I had already arranged with my insurance company to cover the car and had the insurance slip with me. should have been less than an hour. what capped it off was as part of the deal you were replacing the mats that came with the car with Weathertec type. there was a box in the back. i didnt find out until that night that there was no mat for the back. contact sales rep. for 3 weeks he said 'looking into it. finally i bugged him again on Saturday and he got back and said all weather back isnt part of the mats. could have been said weeks ago. It's only $177 so i ordered it directly. I was frustrated at the amount of time spent. I have already ordered the mat i need. I've been buying cars for many years. seemed to me the time invested was more than i've ever spent before

May 07, 2025

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Employee Rating

Great service. Franceska was so helpful y guide me through the process. It was my first time in the service center. Franceska was so helpful y guide me through the process. It was my first time in the service center. More

by claralilianagallo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Toyota of Hollywood Service Department, Showroom Sales , Francheska

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May 07, 2025 -

Toyota of Hollywood FL responded

Clara, we're delighted to hear that Franceska made your first visit to the Toyota of Hollywood service center a positive one. Thank you for sharing your experience with us!

May 06, 2025

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Employee Rating

Jawad was very knowledgeable & polite and everything went smoothly. I bought the Rave 4 Beautiful SUV. Jawad & Toyota did a great job. smoothly. I bought the Rave 4 Beautiful SUV. Jawad & Toyota did a great job. More

by Joanbass95

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Showroom Sales , Jawad - very good & knowledgeable.

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May 07, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that Jawad provided you with a smooth experience at Toyota of Hollywood. Enjoy your new RAV4!

May 06, 2025

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Employee Rating

Muy buen servicio un colectivo muy responsable donde sientes seguridad al comprar gracias por darme la oportunidad de comprar con ustedes y de poder emprender mi negocio sientes seguridad al comprar gracias por darme la oportunidad de comprar con ustedes y de poder emprender mi negocio More

by ARMANDOABREU2505

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Sandra Molina, Toyota of Hollywood Service Department, Finance Department, Showroom Sales , Yanluis serrano

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May 06, 2025 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con Toyota of Hollywood. Nos alegra saber que se sintió seguro y bien atendido durante el proceso de compra. Le deseamos mucho éxito en su nuevo negocio, Armando!

May 01, 2025

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It was great thank you. Service is great I like when I come to service my car get wash that’s why I come thank you. Service is great I like when I come to service my car get wash that’s why I come thank you. More

by MICHELLE.RENEE18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Sandra Molina, Toyota of Hollywood Service Department, Finance Department, Showroom Sales

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May 01, 2025 -

Toyota of Hollywood FL responded

Michelle, we're glad to hear you enjoy the service and car wash at Toyota of Hollywood! Thanks for choosing us, and we look forward to seeing you again soon.

May 01, 2025

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Employee Rating

No me gusto el servicio, el personal no quería ayudar, no pusieron lo que necesitaba mi carro correctamente y me toco pagar de mi bolsillo por algo que ellos hicieron mal pusieron lo que necesitaba mi carro correctamente y me toco pagar de mi bolsillo por algo que ellos hicieron mal More

by WPARDOORTA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Adin Acevedo, Sandra Molina, Toyota of Hollywood Service Department, Finance Department, Showroom Sales

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May 05, 2025 -

Toyota of Hollywood FL responded

Lamento mucho escuchar sobre su experiencia con nuestro servicio. Esto no es lo que esperamos para nuestros clientes, y me gustaría investigar más a fondo este asunto para encontrar una solución adecuada. Por favor, contácteme cuando tenga un momento disponible. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

April 29, 2025

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Employee Rating

I am so happy with you and special thanks for the salesman Maher and special thanks for the finance wael thank you salesman Maher and special thanks for the finance wael thank you More

by HARLEYJORDAN80

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Sandra Molina, Toyota of Hollywood Service Department, Finance Department, Showroom Sales , The best one in the world, Mr. Wael and Mr.Maher.

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Apr 30, 2025 -

Toyota of Hollywood FL responded

We're so glad to hear that Maher and Wael provided you with excellent service at Toyota of Hollywood! Thank you for sharing your positive experience, and enjoy your new vehicle!