"Great Buying Experience! "
I arrived at the dealer with a printout of a very reasonably priced used Subaru Forrester. Rich Knel took me for a test drive and then we made the deal. It was the most low-pressure and relaxed car buying experience I've had. Rich took me through the whole process informing me about all the choices along the way. Rich is a real professional and I will certainly return the next time I need a car.
"Excellent People and Service"
From walking in the door to look until I drove off the lot later that day with a new car, the people I dealt with were professional and informed, but treated me like an important person. The sales room was full and no one was in a hurry. Get your new car here and you will be very happy. I was and am.
"Great Dealership, Excellent Car!"
Recently leased a 2016 Subaru Outback, and couldn't have been happier with Richard and the team at Subaru. Ended up purchasing the vehicle at the end of the lease, and the experience was quick and easy.
The people at the service department were top notch. There was a bit of a wait on occasion, but they have a brand new off-site service center they're opening up down the street, so I'm sure that'll make everything as smooth as possible.
Can't wait for my next one!
Richard Knel was very helpful in the process of buying our 2018 Forester from the start to end. Thank you Rich. Definitely recommend this dealership.
"Very Good Transaction"
From Beginning to End I am pleased with the buying of My 2016 Impreza Premium Trim.My Salesman,
Rich Knel,knowing how far away I live from Bill Kolb Jr. handled the test drive,Purchase,trade-in and detailing,including NanoCure Protective Coating,in the one day (16 January 2019),from about 10:30 AM
to 3;00 pm.This enabled Me to drive my Impreza home that day. Finance Manager Paul Spiegal was just as accomodating in what He had to explain as Rich Knel.I had never test- drove,traded-in,and took Home my Car in one day before.I will confidently reccomend Bill Kolb Jr.to any Family,Friends,ect. who
ask Me Sincerely,Thomas Hickey
"A pleasure to buy a car at Bill Kolb Jr. Subaru"
- Monica Barrera
When I went to Bill Kolb Jr. I had no intention of buying a car that day though I needed to buy one soon. I just wanted to see what was available, my options and to compare their cars with those that I have already seen at other dealers (they weren’t Subaru).
Then I met Richard Knel. He patiently showed me the cars and helped me decide what was the best for me. Having had the experience of talking with many car salesmen, some of them very rude, I was impressed with his professionalism. Talking to him never felt I had to go through the unpleasant stressful negotiation tactics that seems to be the norm in this process, but instead educated me on my options patiently and thoroughly. I decided at that moment that this was the company that I wanted to work with and bought my new beautiful Subaru Outback 2019.
At the moment of pick up Pedro Duarte with the same professionalism educated me on all the features and technology of the new car.
If you are like me, that appreciate being helped while in the process of buying a new car instead of being pressured, I highly recommend Bill Kolb Jr. Subaru and of course ask for Richard Knel.
Thank you Richard, I love my new car.
"As good as it Gets"
- Fred Ostrofsky
We have purchased 6 Subaru's from Bill Kolb. This dealership is as good as it gets. The best sales people who work to get you the exact vehicle you want or need to the Management Staff that work to be sure you are Satisfied. The service department is the best. Comfortable waiting area and expert technicians. Your vehicle is maintained or repaired right the first time. You never set "Sold" parts or services you don't need. You can be comfortable sending you children in for service and getting the same level of service as you would if you went yourself.
"Great service and helpful employees!"
My experience with Bill Kolb Jr. Subaru was fantastic from start to finish. From the moment I walked in the door and was greeted I knew that I was in the right place. I sat down with a dealer who walked me through everything and answered all of my questions before taking me out on a test drive. After deciding on a final Subaru build I emailed the dealer and everything was taken care of expediently and professionally. Could not have asked for a better car buying experience!
"Fantastic Experience - A Pleasure To Work With!"
When my wife needed a new car, I braced myself for the the anxiety that usually accompanies walking into a car dealership. Wow, was I ever pleasantly surprised when I entered Bill Kolb Jr. Subaru. This was the most enjoyable car purchase I have ever experienced from the sales process to picking up the vehicle. Our representative was Richard Knel. He was knowledgeable, patient, professional and treated us like we were old friends. I experienced the same level of superior service when working with Rich Janke, Mauricio, Marty, Joe & Linda. I might add that their follow-up after the sale has been great. If you're looking to purchase a car, I highly recommend Bill Kolb Jr.
"Legacy 2019 purchase"
We just purchased 2019 Legacy from Bill Kolb subaru. Richrd Knel sales person explained in detail about the car was very knowledgeable.EHlped us to set up stalink connections etc onour new car. I recommend this dealership and the salesperson.
We apppreciate your business.