Richard Lambert | Page 2

I came in panicked since my girlfriend's car was having transmission issues. James in the service department assisted us and was a great calming influence. He walked us through all scenarios he reasonably transmission issues. James in the service department assisted us and was a great calming influence. He walked us through all scenarios he reasonably could and gave us honest, fair information. We expected a bit of a wait as there were a lot of cars in with transmission issues, but the service department was able to get to work on the car way quicker than expected (the very next day) and identified the issue (and other issues) lightning fast. The car is driving great and James' communication throughout the entire process was spot on. More

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I left my truck there on Monday and told them that I was leaving town until Friday. The repairs needed were fairly simple and I was assured that it should be ready when I came back. The truck wasn’t looked leaving town until Friday. The repairs needed were fairly simple and I was assured that it should be ready when I came back. The truck wasn’t looked at until Thursday and parts weren’t ordered until Friday, the day I was to return. Needless to say it didn’t get repaired until the following Monday. So the truck was at the shop for 8 days for a four hour job. I won’t ever make this mistake again. I won’t buy or take anything to Roundtree Ford in Shreveport for service again. More

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Can in at 2:45 was checked in quick given a great deal and was out in a very timely manner. and was out in a very timely manner. More

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It was a pleasure working with Rountree Ford with the purchase of my new vehicle. The salesperson answered all of my questions and concerns on my trade. Very professional team and would recommend anyone purchase of my new vehicle. The salesperson answered all of my questions and concerns on my trade. Very professional team and would recommend anyone considering a new or used vehicle to give them a call. More

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The gentleman that worked with me was amazing. He checked my tires with me present and was patient while I called My husband to explain what work was needed on my truck. He checked my tires with me present and was patient while I called My husband to explain what work was needed on my truck. More

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They are always very kind and honest! I really appreciate they brought my vehicle to me at work, a service i didnt know they offered.. I will continue to be a loyal customer. Im not from I really appreciate they brought my vehicle to me at work, a service i didnt know they offered.. I will continue to be a loyal customer. Im not from Louisiana and i must say your dealership has treated me way better than the ford dealership back home! More

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Very pleasant, Friendly, helpful and took care of everything I needed. I was in and out within 30 minutes with no problems. everything I needed. I was in and out within 30 minutes with no problems. More

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Zawn was awesome! She had my part ordered and installed and I was in no way inconvenienced. Great business! She had my part ordered and installed and I was in no way inconvenienced. Great business! More

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Round tree ford is a first class business. I would recommend them to anyone for their automotive services. I would recommend them to anyone for their automotive services. More

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I had a good experience with round tree ford and my truck was fixed as promised . was fixed as promised . More

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