Richard Loero | Page 7

I recently had my vehicle serviced at Williamson Cadillac, and I was assisted by service advisor Richard Loero. Richard was professional, friendly, and made the entire process smooth and straightfor Cadillac, and I was assisted by service advisor Richard Loero. Richard was professional, friendly, and made the entire process smooth and straightforward. He communicated well, kept me updated on the status of my vehicle, and ensured everything was taken care of. I’m very satisfied with the service and will definitely return in the future. Thanks also to the service technician for your good work. Highly recommend Richard and the team at Williamson Cadillac! More

by KAYLA KING Verified Customer Verified Customer

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Buena atención y se hace agradable la espera. Los empleados son muy amables y respetuoso. Los empleados son muy amables y respetuoso. More

by Pupymone Verified Customer Verified Customer

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The service was incomplete, they did not check the fluids and they are incomplete. Servicio incompleto and they are incomplete. Servicio incompleto More

by Jgarces0625 Verified Customer Verified Customer

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Great selection of vehicles and an even better staff. The service section is professional and diligent. The service section is professional and diligent. More

by ELAGUNAS09 Verified Customer Verified Customer

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All employees are courteous and knowledgeable. The place is very clean. The women ‘s restroom should have higher toilet seats for the handicapped. Very difficult to get up/stand if having knee pro The place is very clean. The women ‘s restroom should have higher toilet seats for the handicapped. Very difficult to get up/stand if having knee problems More

by ARCHANGEL24 Verified Customer Verified Customer

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Williamson Cadillac has the best customer service. They have uber service and also give me a loaner once they notice the piece was back order They have uber service and also give me a loaner once they notice the piece was back order More

by LORENAMORALES5 Verified Customer Verified Customer

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I was not pleased with the overall mechanical repairs on my car.I had to take my car to the dealership on numerous occasions to have the repairs done correctly.It was careless and unprofessional job perform my car.I had to take my car to the dealership on numerous occasions to have the repairs done correctly.It was careless and unprofessional job performance.It was frustrating because I had to schedule my work because of incompetent individuals who do not have any consideration for customers.I believe that one of the major repairs done was because they don’t actually take the time to check the fluids on your car when you have an oil change done.That’s just my strong opinion.I like to be in and out and my waiting time to be short but sometimes I’ve often wondered.I’m thankful that I have the extended warranty because I would not have been able to afford the major repairs needed to my car.This is surely a black eye to Williamson Cadillac as I personally will be looking elsewhere for my car services More

by jugsv4011 Verified Customer Verified Customer

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Horrible service department, kept my truck for 6 weeks, then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for an then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for another week and a half, then I picked it up again and they lost my wheel lock and said they use a master set….. then when I got home the check engine light turned on again. So what was really done to my truck…. NOTHING just a waste of my time going back and forth to the dealer and not having my truck when I needed it for work. Terrible service department and none of the “Advisors” seem like they even want to be there to work and help the customer. I’m not content having to take it back…. More

by MGONZA4992 Verified Customer Verified Customer

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Great service. I have been buying from you for over a decade because of the people that represent you. I have been buying from you for over a decade because of the people that represent you. More

by TDONNENFELD Verified Customer Verified Customer

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Richard is always professional with outmost patience. I’m sincerely grateful for his service and dedication. Regards, Lucy Cruz I’m sincerely grateful for his service and dedication. Regards, Lucy Cruz More

by LUCYCRUZ13 Verified Customer Verified Customer

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