Richard Loero | Page 7

Horrible service department, kept my truck for 6 weeks, then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for an then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for another week and a half, then I picked it up again and they lost my wheel lock and said they use a master set….. then when I got home the check engine light turned on again. So what was really done to my truck…. NOTHING just a waste of my time going back and forth to the dealer and not having my truck when I needed it for work. Terrible service department and none of the “Advisors” seem like they even want to be there to work and help the customer. I’m not content having to take it back…. More

by MGONZA4992 Verified Customer Verified Customer

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Great service. I have been buying from you for over a decade because of the people that represent you. I have been buying from you for over a decade because of the people that represent you. More

by TDONNENFELD Verified Customer Verified Customer

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Richard is always professional with outmost patience. I’m sincerely grateful for his service and dedication. Regards, Lucy Cruz I’m sincerely grateful for his service and dedication. Regards, Lucy Cruz More

by LUCYCRUZ13 Verified Customer Verified Customer

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Thank you Richard, for all your help. Hope to see you next time for service. Hope to see you next time for service. More

by MSMALENA2008 Verified Customer Verified Customer

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Richard Loero is pleasant, efficient and professional. He is a great service agent I always have a good experience when I take my car in for service He is a great service agent I always have a good experience when I take my car in for service More

by GLOPEZTRIGO Verified Customer Verified Customer

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The process for vehicle service was very easy and the service advisor was friendly and very helpful. service advisor was friendly and very helpful. More

by CNAABONI Verified Customer Verified Customer

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Richard is a professional, knowledable, helpful and always courteous. He has always been there for me . always courteous. He has always been there for me . More

by MLEDESMA Verified Customer Verified Customer

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Excellent and very professional. All work was done to my satisfaction and very courteous and great All work was done to my satisfaction and very courteous and great More

by VEROM61 Verified Customer Verified Customer

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Best customer service I have experienced in a very long time. Made up for bad experience with Roadside Assistance - specifically Snatch n Go towing time. Made up for bad experience with Roadside Assistance - specifically Snatch n Go towing More

by mareluessig Verified Customer Verified Customer

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As always, the drop off, pick up, and service itself went as smooth as ever - thx as smooth as ever - thx More

by SEITS99 Verified Customer Verified Customer

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