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Richard Martinez
Richard Martinez | Page 8
Executive Manager
David Scott Lee Buick GMC
4300 S Ferdon Blvd
Crestview, FL 32536
98 Reviews
98 Reviews
Write a ReviewDealership Experience
9 yrs, 6 mos
Industry Experience
28 yrs, 7 mos
Languages Spoken
English
98 Reviews of Richard Martinez
December 02, 2022
We bought a brand new car in August. The car has had numerous issues, but the dealership has been great in trying to make it right and take care of us. It’s not their fault the car came The car has had numerous issues, but the dealership has been great in trying to make it right and take care of us. It’s not their fault the car came with malfunctions, but it’s 100% the way they handle situations like that that makes a difference. Highly recommend. More
by Ariel Crews
Verified CustomerOther Employees Tagged: Wayne McCranie, LeCreasha Smith , Becky Carr, Michelle Foley, Sean Hacia, Jennifer Smith, Trevor Vaughn
September 15, 2022
We could not be happier with Alvin or the David Scott Lee team. They have set the standard for what a dealership should be and how to treat and deal with customers. Everyone I came into contact with from team. They have set the standard for what a dealership should be and how to treat and deal with customers. Everyone I came into contact with from sales to service displayed a caring attitude. More
by michaelbmorris61
Other Employees Tagged: Jeremy Cadle , Curtis Baxter, Alvin Hartzog, Michael O'Brien II, Cole Stoner
September 02, 2022
Mike (Chief) and Richard were very respectful and informative. They worked very hard to find a car that I could afford. informative. They worked very hard to find a car that I could afford. More
by Teacheralways
Other Employees Tagged: Scott Lee, Mike "Chief" Morgan
August 25, 2022
Great buying experience ! Everyone at dealership was very pleasant to deal with. M y sales associate was knowledgeable and very helpful ! Everyone at dealership was very pleasant to deal with. M y sales associate was knowledgeable and very helpful ! More
by jwmjr2
Other Employees Tagged: Brock Collins, Jeremy Cadle, Scott Lee, LeCreasha Smith
July 15, 2022
First car buying expierence was absolutely amazing! I am very pleased with the staff and how they treated me! Clark futch was amazing and found me the perfect vehicle. I would recommend this dealership I am very pleased with the staff and how they treated me! Clark futch was amazing and found me the perfect vehicle. I would recommend this dealership to everyone! The manager TJ is wonderful and so is the finance guy Mike! They were both incredible! More
by CALLIEFUTCH20
Other Employees Tagged: Scott Lee , Clark Futch, TJ Manji, Michael O’Brien
May 19, 2022
Stellar customer service. If you’re looking for a dealership that cares about you as a customer and puts service first you want to go to David Scott Lee. If you’re looking for a dealership that cares about you as a customer and puts service first you want to go to David Scott Lee. More
by armacost.david
Other Employees Tagged: Brock Collins, Scott Lee, LeCreasha Smith
May 17, 2022
We had a wonderful salesman and in the management. They were very courteous, professional and treated us with kindness. We will do our best to buy another vehicle from this dealership. The only pro They were very courteous, professional and treated us with kindness. We will do our best to buy another vehicle from this dealership. The only problem we had was with the finance man, Caleb. Since we live out of state he collected sales tax and a tag fee, which was way too much. We’ve been to our local courthouse and the tag and sales tax is approximately $1,200. But Caleb made us pay over $3,300. We told him that was way too much. And he said well, when we sell a vehicle out of state, we collect the tag money, because when people get home they can’t afford to buy a tag. I don’t think that applied to us since we had@ good trade, plus we paid $20,000 down. He also sold us a maintenance package and said it was $3 a month, which was misleading since the package was to the tune of $1,100. if it would have been $3 a month, that would have been $144 for four years, I’m sure he makes $ on that maintenance package plus whatever is financed. Just things like that make us very disappointed in the finance man. When we go to use the maintenance package, we are hopeful that our dealerships around us will accept it. Other than the finance man, the dealership was great. The salesman, Wayne, is very knowledgeable about the vehicles they sell and he was very helpful in showing us all about our new vehicle. He got us all set up with onstar, our data plan for the vehicle and the Xm radio. We appreciate his kindness and professionalism so much! We love our new GMC Acadia Denali so much! We had been looking for one this color so long and we’re so thankful to find one while we were in Florida. We love GMC vehicles! More
by Steve
Other Employees Tagged: Wayne McCranie , Caleb Jenkins
May 11, 2022
Pretty seamless purchase. Custom ordered a new AT4. They took care of the order and followed through with getting everything completed and kept me in the loop throughout the b Custom ordered a new AT4. They took care of the order and followed through with getting everything completed and kept me in the loop throughout the build. Truck came in a few months after. They gave me good money for my trade. Went in a signed some paper work and was done. Pretty easy and simple process. Everyone was very personable and easy to get intouch and communicate with. Would recommend them to anyone. More
by SHAWN73
Other Employees Tagged: Brock Collins, Scott Lee
May 07, 2022
Wayne Mccranie was awesome! !! Very informative helped me get the exact truck I was looking for. The truck took a little over 5 months to come in. Which I know is not on the deal !! Very informative helped me get the exact truck I was looking for. The truck took a little over 5 months to come in. Which I know is not on the dealer that’s on GM. David Sott Lee Buick GMC was very easy to deal with and made the purchase process very quick and painless. As far as GM goes I’m not too happy they need to do a better job at shipping the vehicles I waited 5 months for the truck and when it arrived the dealership she was damaged. That’s more time I had to wait about two more weeks. Not only that but my truck was a custom order in which I had selected the factory power steps, wheel well guards on the rear, and a few other things that they just decided not to install on the truck. It’s not the end of the world but when you custom order a truck this expensive you expect to get all the features you ordered. Not receiving the power steps was the big one for me as you can’t have them installed after the fact. The dealership was great GM has some things to work on. More
by Billy Allen
Other Employees Tagged: Wayne McCranie, Jeremy Cadle, Scott Lee , Jason Cromer
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