Wayne McCranie

Sales were great. Service is horrible. I leave an hour and a half from your dealership and I was told at purchase that dealership would provide a loner vehicle if ex Service is horrible. I leave an hour and a half from your dealership and I was told at purchase that dealership would provide a loner vehicle if extensive survice was required. I waited over a month with no call back with loaner vehicle. I decided to come sit and wait. After about 4 hours service lady came and said part was needed to repair my problem. At that time she stated it should only take a few days to come in and they would call for return appointment. After two weeks with no word I called and they said part had not come in yet. Another week passed without a call. I called again and got same response. After one month passed I was upset at this time and got angry with service lady. She finally came clean and stated that she was having trouble getting in contact with the company that provides part and she was going to talk to her manager on how to resolve my issue. One more week passed and she called stating that they finally got in touch with company and my part was ordered but no estimate on arrival date. It’s now been two months I’ve been waiting for repair of my truck. This is a 2026 model still in production and I should not have this problem with a part. I have a $90,000 truck I’m afraid to drive out of town because of part issue. This is not acceptable More

by BEHPCB Verified Customer Verified Customer

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The staff at the dealership is always friendly helpful to get you best deal when ready to buy a new car. get you best deal when ready to buy a new car. More

by kenneth.barnes1973 Verified Customer Verified Customer

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Scheduled fast and service was quick. So easy at as they come to the house. So easy at as they come to the house. More

by alysonsears Verified Customer Verified Customer

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Wayne was extremely helpful and kind. It was the easiest car to buy in my opinion! It was the easiest car to buy in my opinion! More

by carmen.alexis171 Verified Customer Verified Customer

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yeah, I experience at the dealership was fantastic. It didn’t take maybe two hours at the most time we got in there chose a vehicle and insurance tag everything to everything taken care of. I’m so happ It didn’t take maybe two hours at the most time we got in there chose a vehicle and insurance tag everything to everything taken care of. I’m so happy I chose you guys. I will return and I will tell my friends thank you again. More

by nancykuykendall1 Verified Customer Verified Customer

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Very accomodating on appointment times. Their service is as advertised."The Best". On time. Their service reps keep you up to date on the progress of your vehicle. They have complimentary d Their service is as advertised."The Best". On time. Their service reps keep you up to date on the progress of your vehicle. They have complimentary drinks, coffee and snacks while you wait. They have a nice charging and work counter so you can keep working or staying in touch with your friends. The TV is big and nice. (It should stay on CC, so people can know what they are saying) That's the only downside. More

by Tom Moody Verified Customer Verified Customer

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Always an easy experience working with Wayne. Thanks again for your help getting me in a new truck. Love it. Thanks again for your help getting me in a new truck. Love it. More

by jwatts9 Verified Customer Verified Customer

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Wayne and Jimmy made our truck-buying experience exceptional. They were both highly knowledgeable, professional, and genuinely helpful throughout the entire process. The level of care and service we exceptional. They were both highly knowledgeable, professional, and genuinely helpful throughout the entire process. The level of care and service we received made the three-hour drive absolutely worthwhile. More

by giffordmcassandra Verified Customer Verified Customer

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The service date and time was on schedule. Enjoyed very good coffee and visit with other customers. My vehicle service completed as I requested and very clean when returned. Yes, I Rate my exp Enjoyed very good coffee and visit with other customers. My vehicle service completed as I requested and very clean when returned. Yes, I Rate my experience 100 and look forward to my next service date. Thank you for asking. More

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Excellent customer service. Great job explaining everything. Made a deal quickly. Will always go back to purchase my vehicles to this dealership!! Great job explaining everything. Made a deal quickly. Will always go back to purchase my vehicles to this dealership!! More

by blancoshirley48 Verified Customer Verified Customer

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