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Start your review of Richard McDowell.
Richard McDowell
Richard  McDowell at Premier Autoplex
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Richard McDowell

CDJR Service Advisor

Premier Autoplex

401 US-59
Livingston, TX 77351

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4 Reviews of Richard McDowell

January 27, 2020

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Employee Rating

"I called the service Department .Because My Battery died..."

- Jimmie.barnhill

I called the service Department .Because My Battery died on me.out in Atheans Texas no GMC Dealership for Miles only a autozone store so I called the service department in Livingston Texas and the service man there and his staff walked me through taking the battery out and installed a new one anyone else would have said sorry but can’t help

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Yes

Other Employees Tagged: Candice Thompson

August 14, 2019

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"Very willing to help "

- grandma165

We had an unusual happening with our 2014 Jeep Cherokee that was hard to figure out. We took it to the Jeep dealer in Huntsville and they couldn’t find anything. Premier worked on it very diligently until they fixed our problem. We have bought 2 vehicles and 1 truck from this dealer and have had excellent service for all.

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Yes

July 27, 2019

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"The staff at the dealership "

- Ron ‘s little 1ton Ram

I was very pleased with the service staff in getting all 4 of the recalls repaired and changed the oil on my truck in one day . The service writer that I had the pleasure talking with, Richard was knowledgeable in all of the service work needed and answered all my questions. I also was able to meet the internet sales lady, Tara who set me up with a test drive of a 2019 Ram crew cab truck , very nice. Tara also got me a 50.00$ visa gift card for taking the test drive, crazy right, I will definitely call on Premier for my next new Truck. or maybe Jeep

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Yes

Other Employees Tagged: Tara , internet sales , very nice lady

Jul 31, 2019

Premier Autoplex responded

Mr.Ron, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

June 30, 2019

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"Fast, accommodating service."

- JerryD

Traveling from out of town, service people were able to schedule a tuneup for my vehicle the same day before having to hit the road again. Technician was able to locate an unknown problem with the installation of my drive belt from previous work and was able to remedy the problem at no additional cost. Cost estimate overall for tuneup was less than a non-Jeep service company had quoted. Thanks for everything.

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Recommend Dealer
Yes

Other Employees Tagged: Larah Dewberry, David Luecke

Jul 10, 2019

Premier Autoplex responded

Jerry, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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