Richard Mendelson | Page 4

Best car buying experience I've ever had. Mark and Rich answered all our questions and helped us resolve our concerns when it came to selecting our new vehicle. They were friendly and helpful instead of answered all our questions and helped us resolve our concerns when it came to selecting our new vehicle. They were friendly and helpful instead of pushy and rude like most places we had been in the past. We got a great deal and will be returning again the next time we need a vehicle. Would highly recommend this dealership to friends and family. Even got a full tank of gas before we left, it's the little things that count and they covered them all. More

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Two years ago we dealt with Rich Mendelson when buying my wife a new Corolla and found him to be friendly helpful and straightforward. So this year when I was suddenly faced with the need to get a new car I wife a new Corolla and found him to be friendly helpful and straightforward. So this year when I was suddenly faced with the need to get a new car I made sure to see him. I knew what I wanted, a Prius, and much to my surprise he was able to put me into one and complete an expedited purchase the same day, thanks also to help from the finance manager Paul Solomon. I went into the process both times with dealer price reports from Consumer Reports which helped to assure me that I was getting an OK price. Although getting a new car is fun the process of buying it never is for me and they made it as straightforward and painless as possible. More

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I would like to say that this vehicle purchase is what i've come to expect from Freehold DCH Toyota...a wonderful experience!,this was our fifth vehicle in the last eight years.Rich and Paul are always fr i've come to expect from Freehold DCH Toyota...a wonderful experience!,this was our fifth vehicle in the last eight years.Rich and Paul are always friendly,courteous,upfront and never pushy.Price is always great, I don't expect them to give the store away,but i think i get a great deal.I also feel that they have a great selection of vehicles to choose from,they try their best to suit my needs. Thanks Rich and Paul! Gary Beeg More

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Once again my experience was a good one. Rich Mendelson, who I bought my 2008 Avalon from,was as knowledgable and helpful as in the past. The team who helped, from the dealership manager to the credit manag who I bought my 2008 Avalon from,was as knowledgable and helpful as in the past. The team who helped, from the dealership manager to the credit manager, made this purchase a smooth one. I was able to drive it home the same day! I wouldn't hesitate to recommend this dealership to anyone. More

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I've been a customer of this dealership since 1992. I went in to check new cars after receiving incentives for President's Day sales. I really had no intention in trading in my '05 Avalon. I was introduc went in to check new cars after receiving incentives for President's Day sales. I really had no intention in trading in my '05 Avalon. I was introduced to Sales Rep. Richard Mendelson by my service adviser Jerry Rechtman. Richard worked hard to get me into a new car. I was considering a new Avalon but opted for the '12 Camry XLE Hybrid. Considering the gas price situation the Hybrid made more sense as it gets 40+mpg. The car doesn't have all the bells and whistles the Avalon has but for my needs it seems adequate. Im intrigued with the new design and the technology it offers through Toyota Entune that works with your smart phone. The interior is youth oriented which I liked. I also like the voice activated nav system. Its as if I have company in the car.The fact I can also access apps and Bing is amazing. So thank you Richard for your courtesy and expertise. Also thanks to Jerry for recommending Richard; and thanks to Dave in parts for his assist. More

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My overall experience at DCH Toyota was positive. The entire staff was helpful and professional. Rich Mendelson provided the quidance and assistance I needed. I never felt overly pressured into making a entire staff was helpful and professional. Rich Mendelson provided the quidance and assistance I needed. I never felt overly pressured into making a decision I was not ready for. More

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Richard was very friendly, patient and truly wanted to help us negotiate a deal so we could walk away with a new vehicle that day and was successful in doing so. Once the final price was determined the tr help us negotiate a deal so we could walk away with a new vehicle that day and was successful in doing so. Once the final price was determined the transition to the finance dept. was quick. More

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I, my wife and my daughter have dealt with Ritchie since 2007 on multiple leases and outright sales. He is THE reason WE keep coming back to DCH Freehold Toyota. Ritchie immediately puts you at ease and mak 2007 on multiple leases and outright sales. He is THE reason WE keep coming back to DCH Freehold Toyota. Ritchie immediately puts you at ease and makes you feel like he is a trusted friend which I truly believe him to be. Ritchie is the furthest thing from the aggressive, "out for the kill" type of sales consultant. Rather, he exerts no pressure whatsoever on you. He lets you know deal-wise what he can and cannot do and is the only vehicle sales consultant I've ever dealt with who doesn't have to run to the manager every five minutes. He even assisted us in completing all the paperwork. I cannot say enough good things about his level of professionalism, his product knowledge and his genuine concern for perfectly matching our needs and budgets. Worthy of note is the fact that he is a gentleman in every sense of the word. For what it's worth, we do not give these kinds of references freely yet Ritchie MORE than deserves our highest praise. More

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Rich Mendelson was very helpful and a pleasure to work with. He was able to accomodate us. We were there for under three hours and the experience was hasslefree.Definately would recommend this dealership with. He was able to accomodate us. We were there for under three hours and the experience was hasslefree.Definately would recommend this dealership and Rich as the salesman. More

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For the past month I have been shopping for a Toyota. Out of all the dealerships I've visited,DCH freehold had the most courteous, friendly.I was greeted when I walked through the door and I was treated very of all the dealerships I've visited,DCH freehold had the most courteous, friendly.I was greeted when I walked through the door and I was treated very professionally. The Customer Service is excellent . My initial email request for a quote was answered within an hour by Diane Shain, followed up with a phone call asking about the car I am interested .Diane spent some time providing and explaining the details of the cars, answering questions, offering various options, and packages available.she made the car buying experience pleasant and above all she was the driving force for to visit DCH Freehold Toyota.Thank you Diane. Richard Mendelson ( Rich) was an excellent Sales Representative, he is Jovial ,patient and absolutely no pressure, resulting in a sale of our choice, at a price acceptable to us. We had great experience buying our new Rav4, Diane and Ritche are very respectful,helpful and professional. We never felt any kind of sales pressure during the buying process.Both of them was super friendly. The best virtue that both Diane and Ritchard possess is that they have same respect and same attitude before and after the sale deed is signed. This is what is more impressive about DCH freehold dealer ship.As far as pricing goes, they were also on the top of the list.I would highly recommend anyone to visit DCH .This was absolutely the best interaction I have EVER had in buying a car! Finally Paul ( Paul J Leahy) was very soft spoken and clearly explained me the finance options that dealership provides and gives clear choice to decide what we wanted , that is what is impressive. Thank you Diane ,Rich and Paul More

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