Richard Notice

Been going here for little over two years and feels like family every time I visit. family every time I visit. More

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I have received no. of calls regarding false recalls. J have gone there wasting my time and gas and found out no recall. Last time I went for service and was charged $6 of calls regarding false recalls. J have gone there wasting my time and gas and found out no recall. Last time I went for service and was charged $600 for oil change. This is outrageous. I asked them if they are mixing gold in the oil. More

by KHAJA1 Verified Customer Verified Customer

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Purchased my vehicle online. Staff was friendly and cooperative. Contract and financing was completed and the Lender gave me a competitive rate. Staff was friendly and cooperative. Contract and financing was completed and the Lender gave me a competitive rate. More

by jasonpamato Verified Customer Verified Customer

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I found the vehicle I had been looking for at this dealership and after two or three days of negotiations we came upon a fair price for the vehicle in my opinion. They have held true to what they said dealership and after two or three days of negotiations we came upon a fair price for the vehicle in my opinion. They have held true to what they said they would do and I would recommend them to anyone looking for a vehicle. More

by wackedhack Verified Customer Verified Customer

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I had a really pleasant and positive experience, This was my first time working with Russell Westbrook Automotive, and I would highly recommend this dealership to my friends. My experience with Vahag, specif my first time working with Russell Westbrook Automotive, and I would highly recommend this dealership to my friends. My experience with Vahag, specifically, was extraordinarily smooth, patient and pleasant. 10/10 on all levels. He went above and beyond to explain the specific technology and features that were new to me in this car model. And he continues to remain available and very helpful after the vehicle purchase to answer any lingering questions that pop up. More

by jfigg Verified Customer Verified Customer

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Russell from Alpha Romeo serviced our Fiat 500e with care and professionalism and we will definitely recommend him to our friends and to our family. and professionalism and we will definitely recommend him to our friends and to our family. More

by elkaim.daniele Verified Customer Verified Customer

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First of all my Sales Rep was Luis Valdez. I contacted your dealership because we found the Jeep Trackhawk that we wanted. I'll just skip to the chase. I first of all informed Luis that this I contacted your dealership because we found the Jeep Trackhawk that we wanted. I'll just skip to the chase. I first of all informed Luis that this would be a cash transaction, in that if we made a deal we would simply wire the funds. The first issue came about when I asked Luis if he would please go check on the Jeep to make sure that the body had no scratches or chips. He informed me that he would not be doing that until we had agreed to the purchase. If your Jeep had not been the one we wanted, I would have told Luis where he could stick that Jeep. We did reach an agreement on the price and arranged for the money to be be wired. We also made the arrangements for shipping. Luis notified me the date that the Jeep would be delivered. I explained to him that we would be busy a good part of the day, but would be relative close to home. I gave him my cell phone along with my wife's so the driver could contact us a few minutes prior to arrival at our home. All set, all good. Not really.. We were having lunch and my wife gets a call on her cell phone from your dealership. The driver was at our security gate but no one was answering the home phone. Of course no one answered as we were not home. I immediately drove home which took about 10 minutes. When I got there the driver had the Jeep out of the trailer, running and sitting by the gate. I asked the driver how long he had been there, and he responded that he had been waiting about an hour. I also asked what contact numbers did he have and he only had our home phone, no other contact numbers. This was just pathetic follow-up. I was really upset, as was the driver of the truck that delivered the Jeep. It was just horrible service, especially considering that it was such an easy sale. Would I use your dealership again, or recommend your dealership to friends or acquaintances, never..... More

by HONGSMI Verified Customer Verified Customer

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I don’t think spending time at a car dealership is anyones idea of a good time, so this was about as good as could be expected. anyones idea of a good time, so this was about as good as could be expected. More

by Gerry Verified Customer Verified Customer

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From the moment I stepped on the lot Richard Notice my sales representative and Mark the finance manager both treated me as I was family. Both individuals were highly knowledgeable and professional I drov sales representative and Mark the finance manager both treated me as I was family. Both individuals were highly knowledgeable and professional I drove down from San Diego specifically for a vehicle they had on the lot seamless transaction. Mark was very thorough and explained every detail and answered any and all questions I had. Till this day Mark still calls me to make sure everything is going well like if I was family. More

by ASierra73 Verified Customer Verified Customer

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Hello Jose and the finance manager Mark were so friendly and patient throughout everything. They are such great people. and patient throughout everything. They are such great people. More

by obeytaaylor Verified Customer Verified Customer

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