Richard Tran
Richard Tran at Culver City Mazda

Richard Tran

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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5.0
150 Reviews
5.0

150 Reviews

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150 Reviews of Richard Tran

November 06, 2026

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Employee Rating

This is the best experience I've ever had with a car dealership, they were communicative, easy and efficient More

by bg@verdadfirm.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 03, 2026

Dealership Rating
Employee Rating

Everything was great and efficient, but you should include a replacement cabin air filter for free with the first service. I wound up spend $100 I wasn't expecting. More

by skfybel
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

November 03, 2026

Dealership Rating
Employee Rating

Everything was great and efficient, but you should include a replacement cabin air filter for free with the first service. I wound up spend $100 I wasn't expecting. More

by skfybel
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

October 26, 2026

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Employee Rating

Great and fast! Appointment was easy to make. The video walkthrough was helpful as well. More

by eyl
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Oct 30, 2026

Culver City Mazda responded

Thank you for the great review! We're glad scheduling your appointment was easy and that you found the video walkthrough helpful. We'll be sure to share your kind words with Richard. We appreciate your feedback and look forward to seeing you again!

October 24, 2026

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Employee Rating

Richard Tran and his whole team provide excellent care and knowledge to customers. Mazda is lucky to have them. More

by SGCOHEN888
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Oct 30, 2026

Culver City Mazda responded

Thank you for the wonderful feedback! We're thrilled to hear Richard Tran and the entire team continue to provide excellent care and knowledgeable service. We'll be sure to share your kind words with Richard and the team. Your recognition means a lot, and we truly appreciate your support!

October 22, 2026

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Employee Rating

My new CX-5 has been having infotainment issues. Richard always is very helpful and great to work with keeping me informed and providing excellent service. More

by marlaekaypv
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Oct 23, 2026

Culver City Mazda responded

Thank you for sharing your feedback! We're glad to hear that Richard Tran has been helpful, communicative, and a pleasure to work with while assisting you with your CX-5. We understand how important clear communication is when it comes to your vehicle, and we appreciate you recognizing Richard's dedication to customer service. Thank you for choosing Culver City Mazda, and we look forward to assisting you at future visits!

October 22, 2026

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Employee Rating

Free Lyft rides for service appointments would be greatly appreciated. Please bring those back. Thank you More

by selahija
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Culver City Mazda responded

Thank you for taking the time to share your feedback! We appreciate you letting us know that complimentary Lyft rides would be a valuable addition to your service experience. We understand that transportation options can make scheduling vehicle maintenance more convenient, and we appreciate you sharing your perspective with us. Thank you for choosing Culver City Mazda for your service needs!

October 22, 2026

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Employee Rating

I was very pleased with the appointment. Rick was very courteous and saved me some money by being completely honest about some of the things that were suggested. That I appreciate it very mu More

by PATSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Culver City Mazda responded

Thank you for the great review! We're happy to hear that Rick provided courteous service, took the time to explain your options, and helped you make an informed decision about your vehicle's maintenance. We also appreciate you recognizing the timely service you received. Providing clear communication and helpful guidance is important to our team. Thank you for choosing Culver City Mazda, and we look forward to seeing you again!

October 18, 2026

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Employee Rating

Richard was amazing he took his time to brief me on my car details. Something you don’t see out of Culver City Mazda. In the past I’ve been treated like xxxx. Be more like Richard More

by fernando_buenrostro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Culver City Mazda responded

Thank you for sharing your experience! We're happy to hear that Richard Tran took the time to walk you through your vehicle's details and provide the attentive, thoughtful service you appreciated. We value your feedback and the opportunity to recognize team members who make a positive impression on our customers. Thank you for choosing Culver City Mazda, and we hope to continue providing you with a welcoming experience at future visits!

October 18, 2026

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Employee Rating

I’m going to your dealership primarily because of the excellent service provided by Richard Tran. He listens to all requests and follows up instantly about what can be done and what will be done. He fol More

by DRBRADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Culver City Mazda responded

Thank you so much for your kind words and continued confidence in Culver City Mazda! We're delighted to hear that Richard Tran's attentiveness, prompt follow-up, and thoughtful communication have made such a positive impression. It's wonderful to know that his professionalism and kindness are an important part of your service experience. We'll be sure to share your feedback with Richard. Thank you for your loyalty, and we look forward to continuing to assist you with your Mazda's service needs!

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