Serik Davidson

Culver City Mazda responded

Thank you for taking the time to share your feedback. We’re glad to hear that your overall service experience was positive, from the easy scheduling and timely appointment to the friendly assistance from our team. We’re also happy to hear that you’re enjoying your Mazda and that your vehicle has been performing well. We sincerely appreciate your feedback regarding the parts you purchased and the installation experience. We understand your frustration and appreciate you sharing your perspective. Your comments are important as we continue looking for ways to improve our processes and provide a better experience from start to finish. Thank you again for your honest feedback and for choosing us. We truly appreciate your support and hope to continue providing you with excellent service in the future.