Richard Tran and the entire service department at Culver
City Mazda was outstanding. They were thorough, professional, and provided excellent customer service. In fact, I was so impressed with Richard, I wi
City Mazda was outstanding. They were thorough, professional, and provided excellent customer service. In fact, I was so impressed with Richard, I will be visiting Culver City Mazda when it is time to purchase my next car. Thank you so much for making my experience awesome!
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by voodoo1733
Verified Customer
Verified Customer
Service Price Transparency
Richard was wonderful.
He told me the repairs I really needed vs what could wait a little longer. He also gave me a loaner car for the day since it was going to be an all d
He told me the repairs I really needed vs what could wait a little longer. He also gave me a loaner car for the day since it was going to be an all day service. A+. Highly recommend!
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by CAMILLS8
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jonathon Rodriguez
Car came back from service missing a valve stem cap on
one of the tires. It's not a big deal or safety concern but shows a lack of attention to detail.
one of the tires. It's not a big deal or safety concern but shows a lack of attention to detail.
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by lowbrass
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2025 -
Culver City Mazda responded
We appreciate your feedback and apologize for the oversight. Attention to detail is important to us, and we regret that we missed this. Thank you for bringing this to our attention—we'll work to ensure better attention to detail in the future!
left feeling my car was well serviced.
Definitely will return for future service needs, Thanks
Definitely will return for future service needs, Thanks
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by MIKAYLA
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2025 -
Culver City Mazda responded
Thank you for your feedback! We're glad to hear you left feeling confident in your car's service. We appreciate your trust and look forward to assisting you with any future service needs. See you next time!
This was my first time bringing my car in for service.
Could not have had a better experience. Richard was terrific! Great professional service and very helpful. I had a Mazda way back in the nineties an
Could not have had a better experience. Richard was terrific! Great professional service and very helpful. I had a Mazda way back in the nineties and used to bring my car to Culver City Mazda. Always had positive experiences then. Very happy to be back!
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by mbasanese
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2025 -
Culver City Mazda responded
Thank you for trusting us with your service visit! We're so glad to hear that Richard provided you with a terrific experience. It’s great to know that Culver City Mazda left a positive impression on you back in the ‘90s, and we’re thrilled to have you back! If there’s anything you need, we’re always here to help. Welcome back to the Mazda family!
Since I had to leave my car, they gave me a loaner and it
was enjoyable. Wonderful experience.
was enjoyable. Wonderful experience.
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by FABIOGREEN
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2025 -
Culver City Mazda responded
Thank you for sharing your experience! We're glad we could provide you with a loaner and make the process smooth and enjoyable. We always strive to ensure our customers have a stress-free experience. If you need anything else, we're here for you!
It was a hectic day for the service department but
Richard was courteous and helpful.
Richard was courteous and helpful.
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by T808Y
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2025 -
Culver City Mazda responded
Thank you for your patience and kind words! We're glad to hear that Richard provided courteous and helpful service despite the busy day. We appreciate your support and look forward to assisting you again in the future!
thank you for the free Lyft ride after I dropped off my
car. total experience was excellent! fast transaction and efficient staff from drop off to booking of lyft ride back and forth from my home.
car. total experience was excellent! fast transaction and efficient staff from drop off to booking of lyft ride back and forth from my home.
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by johanneapatan
Verified Customer
Verified Customer
Service Price Transparency
Feb 11, 2025 -
Culver City Mazda responded
You're very welcome! We're glad to hear that your experience was smooth and efficient from start to finish. We appreciate your kind words and look forward to serving you again in the future! 🚗😊
Rich was a lifesaver!
He really helped me out and made sure everything was taken care of.
He really helped me out and made sure everything was taken care of.
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by j. liscano
Verified Customer
Verified Customer
Service Price Transparency
Feb 04, 2025 -
Culver City Mazda responded
Thank you for your great review! We're so happy to hear that Rich was able to help you out and take care of everything. We truly appreciate your feedback and are glad we could make the process easier for you. If you need anything else, don’t hesitate to reach out! 😊
Very considerate and understanding to our needs.
Explained everything that had to be done to vehicle
Explained everything that had to be done to vehicle
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by GARYBUB1
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2025 -
Culver City Mazda responded
Thank you for your kind review! We’re glad to hear that our team was considerate and thorough in explaining everything needed for your vehicle. We appreciate your trust and look forward to serving you again!