Richard Tross
Richard Tross at Don Davis Nissan
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Richard Tross | Page 2

Service Advisor

Don Davis Nissan

1320 East I-20
Arlington, TX 76018

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4.0
24 Reviews

Dealership Experience

6 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

4.0

24 Reviews

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24 Reviews of Richard Tross

March 12, 2024

Dealership Rating
Employee Rating

The dealer is very good service. The waiting room is very clean and comfortable. Ie; drinks, magazines etc More

by TINHDINH
Recommend Dealer
Yes

March 11, 2024

Dealership Rating
Employee Rating

I was very pleased with the service and great customer service from Don Davis a customer for life. More

by andersongncal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2024

Dealership Rating
Employee Rating

Richard Tross was very professional and helpful. He was personably, Quick service on getting my car fixed. More

by ANGISEAGRAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2024

Dealership Rating
Employee Rating

Handled all of the problems I needed fixed on my vehicle, good turnaround time as well. More

by JAMESWTRIETLEY
Recommend Dealer
Yes

February 22, 2024

Dealership Rating
Employee Rating

Great experience all issues with the car was taken care of . The waiting area was very comfortable and made the wait easier. More

by JOANNDICKERSON55
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 22, 2024

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Employee Rating

Richard was fantastic, kept us well informed during while our truck was in the shop. More

by HAZARDOUS150LSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2024

Dealership Rating
Employee Rating

Great service. Richard kept me informed and updated. I expected the car to come back washed though. More

by GERMANGALASO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 15, 2024

Dealership Rating
Employee Rating

Richard was absolutely no help in the entire process. He lacks the communication skills for his position. More

by STAMP8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

February 14, 2024

Dealership Rating
Employee Rating

Overcharging to fix hood. Should have been told when we made appointment that the recalled had been done and not wait till we got there. Then wanting overcharge to fix it. We More

by GFPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 08, 2024

Dealership Rating
Employee Rating

I brought my 2011 Nissan Sentra in on Monday morning. Service Engine light on. I was told they were a couple days behind and would not get to it until Wednesday. Called Wednesday, still behind; would More

by JMF11154
Service Communication
Recommend Dealer
No

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