Richard Watkins

Spitzer Kia Cleveland responded

Thank you for the 5-star review. It was a pleasure completing service on your Kia Sorento promptly and keeping you informed throughout its visit. Your feedback means a lot to our team.

Spitzer Kia Cleveland responded

Hello, thank you for bringing your Kia K5 to us and for sharing your experience. We’re pleased Richard and our team were friendly, informative, and addressed your concerns smoothly. Please reach out if there’s anything else you need.

Spitzer Kia Cleveland responded

It’s rewarding to hear our service team helped ease your concerns about Kia Telluride costs while providing professional assistance. Thank you for the five-star rating and for trusting us with your Telluride.

Spitzer Kia Cleveland responded

Thank you for the five-star rating. We’re glad you felt comfortable during your Kia Seltos service and appreciated our attentive care. Richard is pleased to know we made your wait more pleasant.

Spitzer Kia Cleveland responded

Thank you for the five-star review. We’re glad Richard kept you informed and comfortable throughout your service visit. We appreciate you trusting us with your Kia Optima and look forward to assisting you again.

Spitzer Kia Cleveland responded

Thank you for bringing your Kia Seltos in for service. We’re glad our team’s efficiency got you in and out sooner than expected. We look forward to helping you again.

Spitzer Kia Cleveland responded

It’s great to hear our Saturday team provided fast and efficient service for your Kia Sportage. Thank you for recommending us, and we look forward to assisting you again.

Spitzer Kia Cleveland responded

It’s great to hear that our team delivered pleasant, thorough support during your Kia service visit. We’re glad the clear explanations and efficiency made your experience smooth. We appreciate your loyalty and look forward to helping with your car needs again.

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to get in touch with you and address your concerns.

Spitzer Kia Cleveland responded

Jerry, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.