Richard Wood | Page 17

2018 Toyota 4 Runner Always a pleasure doing business with automax. Rich was great finance dept. was great. Anyone in the Ocala and surrounding area should checkout this d Always a pleasure doing business with automax. Rich was great finance dept. was great. Anyone in the Ocala and surrounding area should checkout this dealership. More

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I was looking for a Mustang I was told about a Mustang that my sister and brother in law had seen drive in to check it out met Rich, he was great , ask me a few questions then sh I was told about a Mustang that my sister and brother in law had seen drive in to check it out met Rich, he was great , ask me a few questions then showed me the car, told me everything about the car let me take it for a test drive, we worked some numbers I told him I’d think about it and would see him the next day, I came and Rich was busy so Lenny took over. He was very nice and helped me with all the paperwork, then introduced me to Ryan, who also was great. These 3 guys made my buying experience amazing, very smooth and stress free, Best buying experience ever and will definitely tell everyone where they should buy their next car!! More

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Great experience Great place to buy your next preowned vehicle . Have purchased from them twice before . Today the total is now 4 vehicles . They don't pressure and Great place to buy your next preowned vehicle . Have purchased from them twice before . Today the total is now 4 vehicles . They don't pressure and will ask you what you are looking for . Told me I could drive everything on the lot if I needed to til I found what I liked. Rich and Adrine were awesome !!. But Joe in finance made it happen !! Thanks everyone for a great shopping and buying experience . My son and I now have new vehicles !! And will return next time we are in the market . More

by marewatch11 Verified Customer Verified Customer

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Used car purchase Things were okay. I was not happy being yelled at (and yes I said yelled) by the sales manager. My step daughter had a bag o chips stuck in the machin Things were okay. I was not happy being yelled at (and yes I said yelled) by the sales manager. My step daughter had a bag o chips stuck in the machine and it was the second bag we bought since the first bag got stuck as well. Then a salesman came over and shook the machine trying to get my bag loose. That is when the manager proceeded to yell across the dealership...you almost lost the sale over that. This is NOT how you treat customers. He could have gotten up to see what the problem was. I am very disappointed in this treatment. More

by GATORGIRL6816 Verified Customer Verified Customer

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They work hard to make sure you leave with a car This AutoMax w a s great the only problem we had was the guy who put fuel in our tank didn't tell us that the the fuel door was broken off....as soon This AutoMax w a s great the only problem we had was the guy who put fuel in our tank didn't tell us that the the fuel door was broken off....as soon as we got home I noticed it. And he told us he was going to fill the tank up but when it was time to get the keys from him he said he only put 3/4 of gas in it. What was the reason for that, then we realize that he never put gas in it we test drove it the day before and the gas needle never change much so he must couldn't get the gas door open and didn't tell us let us drive right off the lot very dishonest...everything else was superb great costumer service great sales man Rich...this is my second vehicle from automax.... More

by janenetta1053 Verified Customer Verified Customer

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No pressure deal We felt comfortable negotiating with Rich. Other dealers use a high pressure manager to confront you with deals. Our experience with Rich was more low We felt comfortable negotiating with Rich. Other dealers use a high pressure manager to confront you with deals. Our experience with Rich was more low key and we did not feel pressured. Ryan worked quickly and efficiently. More

by JIMBAUBONIS Verified Customer Verified Customer

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Awesome Great experience, no one pushed us to anything at all. Very patient let us look at numerous vehicles before we test drove one finally and decided tha Great experience, no one pushed us to anything at all. Very patient let us look at numerous vehicles before we test drove one finally and decided that was the vehicle for us. Rich wood was our salesman he was great and Joe was our finance guy who also made everything extremely easy for us with no guess work! Thank y’all for such a good experience! More

by JOSH.OCAIN91 Verified Customer Verified Customer

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