Richards Potts
Richards Potts at Southern Kia - Greenbrier
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Richards Potts | Page 4

Service & Parts Dirctor

Southern Kia - Greenbrier

1310 S Military Hwy
Chesapeake, VA 23320

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4.2
131 Reviews
4.2

131 Reviews

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131 Reviews of Richards Potts

April 27, 2024

Dealership Rating
Employee Rating

Friendly staff & salesperson. However still wasn't able to purchase the vehicle that I wanted More

by donlygman82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2024

Southern Kia - Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 25, 2024

Dealership Rating
Employee Rating

Overall outstanding service. Kept me well informed about the status of my vehicle, even when experiencing parts delays. An excellent experience!! More

by BDODDS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Southern Kia - Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 25, 2024

Dealership Rating
Employee Rating

Great service and personal interaction. Clean lounge area and very detailed service agents. Always a good visit. More

by jamesutmccbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Southern Kia - Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 25, 2024

Dealership Rating
Employee Rating

The mechanic (Dan) who serviced my automobile was professional and friendly. All repairs were completed accurately and in a timely manner. More

by CRSMITHLOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

May 01, 2024

Southern Kia - Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 23, 2024

Dealership Rating
Employee Rating

Dealership extremely professional with very good customer service. In addition the service department is clean and the workers are friendly. More

by DMOORE230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Southern Kia - Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 22, 2024

Dealership Rating
Employee Rating

The gentleman I interacted with at the front office did his best to save us sone money. It is very hard to find honest people these days More

by SAMIR_M2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

Apr 24, 2024

Southern Kia - Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 18, 2024

Dealership Rating
Employee Rating

They said my bulb was bad and it was the connection not the bulb, so I had to wait 2 days before getting it re-inspected it wasted my time and me and my husbands gas. The people in the office were very nic More

by robincarrico
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

Apr 19, 2024

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

April 16, 2024

Dealership Rating
Employee Rating

Getting ready to go to Florida and enclave would not go in park. Went on a Saturday, got loaner, took a week to get a valve something. Running great now More

by Connie K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Southern Kia - Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 13, 2024

Dealership Rating
Employee Rating

The only problem was my Appt was 12:30pm for inspection. I left at 2pm. More

by gwennie812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Lloyd, Bryan Hunt

Apr 15, 2024

Southern Kia - Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

April 11, 2024

Dealership Rating
Employee Rating

Was given another customers information on several occasions throughout my servicing. Was not called back promptly when messages were left. When calling to inquire about my vehicle, they can't assist More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Lloyd, Bryan Hunt , Brian

Apr 12, 2024

Southern Kia - Greenbrier responded

Angela. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkiagreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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