Richardson Larochelle | Page 11

The service at Arrigo CDJR Sawgrass was EXCELLENT! ! The entire team made sure my time there was pleasant. The Fleet Service Manager Bob Greenberg took really good care of me from the beginning to the ! The entire team made sure my time there was pleasant. The Fleet Service Manager Bob Greenberg took really good care of me from the beginning to the end. He was very professional, courteous, and polite. Every so often Bob would provide updates on the status of my service. The waiting area was comfortable, clean, spacious, and had drinks and snacks available. The entire team was polite and said Hi or Good Morning. Moreover, they use only original parts and high quality full synthetic oil. It was definitely a great experience to have my car serviced at Arrigo CDJR Sawgrass. More

by Jaime Montenegro Verified Customer Verified Customer

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It was a pleasure working with Richardson. He was on time with my appointment and clearly explained everything about the service to my Jeep. He provided timely updates to the progress of the r He was on time with my appointment and clearly explained everything about the service to my Jeep. He provided timely updates to the progress of the repairs. I greatly appreciate the video by the service technician of the work that was completed. He did an outstanding job in the repairs and my Jeep is as good as the day I bought it there at Arrigo 2 years ago, I respect and appreciate the very high level of service and the high quality of work and craftsmanship that Arrigo dealership provides every time I’m there. More

by Scottjulson Verified Customer Verified Customer

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Arrived early on Saturday Morning for Oil And Filter Change . Did not have an Appointment, it was very busy . Was Greeted and waited on Promptly. Waited for Truck , completed Service in a Timely manor . Change . Did not have an Appointment, it was very busy . Was Greeted and waited on Promptly. Waited for Truck , completed Service in a Timely manor . Was happy with Richardson and Service done . More

by larrycook195 Verified Customer Verified Customer

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Always great service. I travel and pass diffrent cdjr service centers to visit this location. I travel and pass diffrent cdjr service centers to visit this location. More

by hmondragon10 Verified Customer Verified Customer

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Simple and painless. Rudy got work covered that went in for and found some underlying issues that he also got covered. Great overall experience with the service!! Rudy got work covered that went in for and found some underlying issues that he also got covered. Great overall experience with the service!! More

by admin51 Verified Customer Verified Customer

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Tha best… best , best , best company… fast,,,, best, best, best, best, fast best best best best, best, best, fast best best best More

by mihaela.burla78211 Verified Customer Verified Customer

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The Worst. We had come in 2 weeks before to speak with a rep. Made an appointment to drop the truck off, because we were told you would need it for 4 days. 1 Ex We had come in 2 weeks before to speak with a rep. Made an appointment to drop the truck off, because we were told you would need it for 4 days. 1 Explained the truck stalls engages the emergency break while driving. This has happened 3 times in the year 1/2 we have had the truck. Second the driving down the highway the car battery voltage dropped to 11V. Took it to dealer in the area, since we are getting on alligator alley. They did not have time to run a computer test and all that needed to be checked. Once home we meet with Anthony, made the appointment. We Dropped the truck off late because there was no time on the e-mail so we were unsure of the time we should drop it off. Once there they could not find our appointment. Anthony was out sick. Took 45 min to get a rep to actually help us. Someone else dealt with our truck. While you had my truck, I got a call about a recall and if I wanted it fixed while you had the truck. I said yes. Received a text about the truck recall and text back yes fix it. 3 days later you call and tell me my car is ready, you could not duplicate the problem. that the car was driven 6 miles. A year and a half tells you it is intermittent problem. I called back and ask if you did the recall problem, answer oh no we did not know you wanted us too. Really???? Then you had my truck for another 2 days, to do the recall, that should have been done during the 3 days you had the truck. We figured since the problem was intermittent, you would check what was going on in the system of the truck, as requested, at the first meeting with Anthony. Instead, you just drove it 6 miles in 3 days. So needless to say, when crossing over a busy highway after being at a light is scary wondering if my truck will just stall out or my battery will just die in the middle of the street. Since there is no answer to the problem going on with a new truck that has less then 8k miles on it. More

by raammarine Verified Customer Verified Customer

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Unprofessional, rude, and continuously disrespectful to customers and employees. This service director is manipulative and speaks in such an aggressive manner. customers and employees. This service director is manipulative and speaks in such an aggressive manner. More

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Excellent service! Would definitely recommend for friends and family and can not say anything bad about my Jeep Would definitely recommend for friends and family and can not say anything bad about my Jeep More

by DANNYBLED Verified Customer Verified Customer

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Drop off and pick up were quick. Great updates while the car is being serviced. Great updates while the car is being serviced. More

by eadrew3.ed Verified Customer Verified Customer

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