Richie Naciri
Richie Naciri at Crest INFINITI

Richie Naciri | Page 5

INFINITI Certified Sales Consultant

Crest INFINITI

6100 State Hwy 121
Frisco, TX 75034

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4.9
82 Reviews

Dealership Experience

16 yrs, 4 mos

Industry Experience

18 yrs, 10 mos

4.9

82 Reviews

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82 Reviews of Richie Naciri

February 17, 2025

Dealership Rating
Employee Rating

Excellent service with timely service and good communication. Rep was great with constant communication and efficient timing. More

by SHANNON.NAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tux Browning

Feb 18, 2025

Crest INFINITI responded

Thank you for your great review! We're thrilled to hear that you received timely service with excellent communication. We appreciate your feedback and look forward to serving you again soon!

February 15, 2025

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Employee Rating

The Service Team at Crest Infiniti is great. Randy, Trevor, and the rest of the team, even the cashier and loan car teams are great. Always friendly and helpful and have a smile hilarious commen More

by CEHOSKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Crest INFINITI responded

Thank you for your fantastic feedback! We're thrilled to hear that Randy, Trevor, and the entire team provided you with such a positive experience. Your appreciation for their transparency and friendliness truly makes our day. We look forward to serving you again!

February 09, 2025

Dealership Rating
Employee Rating

Man, I can't ever say enough. Crest Infinti and the people in the service department always make me feel good, the service director is always around and all the advisers I've work More

by Robertaustinhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Asad El Wir , Andy Beiriger, Al Conkleton, Tim Key, Robert Simmonds, Tim Walker

Feb 10, 2025

Crest INFINITI responded

Thank you so much for the kind words! We're thrilled to hear that Tony and the rest of our service team took such great care of your QX80. We truly appreciate your continued trust for both purchasing and servicing your vehicle. We look forward to assisting you again in the future!

February 03, 2025

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Crest is simply the best dealership with great service, see Troy Dunn for outstanding service. More

by LEEHERCULEES
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Crest INFINITI responded

Thank you for the great review! We’re thrilled to hear that you had such a positive experience. Troy Dunn is truly an asset to our team, and we’re glad to know he provided you with outstanding service. We look forward to assisting you again in the future!

January 25, 2025

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Employee Rating

I appreciate my service managers and Techs taking care of my vehicles as they know how picky I am. (The detailing crew needs an overhaul, it has not been the same in a long time). Trevor, Randy, Blake. Rich More

by CEHOSKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Crest INFINITI responded

Thank you for your feedback! We're happy to hear that Trevor, Randy, Blake, Richie, and the team have been taking good care of your vehicles. We understand the importance of detailing and will pass your comments along to the team for improvement. We truly appreciate your loyalty and look forward to continuing to meet your needs!

January 20, 2025

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Employee Rating

I have purchased several Nissan products over the years, this is my first Inifiniti purchase. This was a truly exceptional experience. More

by FriscoRAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miles Means

Jan 21, 2025

Crest INFINITI responded

Thank you for sharing your outstanding experience with your first INFINITI purchase! We're thrilled that this transaction stood out as truly exceptional. We take great pride in ensuring that each customer's journey meets the highest standards of service and satisfaction. As a long-time Nissan customer transitioning to INFINITI, we understand the importance of making your first luxury vehicle purchase memorable. We're honored that we were able to create an experience that not only met but exceeded your expectations. We appreciate your loyalty and thank you for choosing our dealership for this significant automotive milestone. We look forward to continuing to serve you with the exceptional quality and care you've come to expect.

January 15, 2025

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Tory is always so knowledgeable and helpful with every part of the process without being overly pushy. We ask for him every time we come in for service. More

by JWILLIAMSHOWARD2010
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 17, 2025

Crest INFINITI responded

We are genuinely appreciative of your detailed feedback highlighting Tory's exceptional service. Your recognition of his knowledge, helpfulness, and professional approach that avoids being pushy is exactly the type of customer experience we aim to deliver. The fact that you specifically request Tory for your service needs is a tremendous testament to his commitment to outstanding customer care. We are proud to have team members like Tory who consistently provide superior, customer-focused service. Thank you for sharing such a meaningful and positive review about your experience with us.

January 10, 2025

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I have been a Crest customer for years and will always be! The customer service you receive from Crest is always top notch. From buying or leasing a car, to service or anything you need help with, Crest i More

by KRISTEN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Beiriger

Jan 13, 2025

Crest INFINITI responded

Thank you so much for your loyal support and fantastic review! We’re honored to have been your trusted dealership for so many years and are thrilled to hear that our customer service consistently meets your expectations. Whether it’s buying, leasing, or servicing your vehicles, we’re here to help every step of the way. We truly appreciate your trust in Crest and look forward to continuing to serve you in the future!

January 09, 2025

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Excellent customer service. Very flexible to meet my changing schedule. They were an absolute joy to work with. More

by RHOMED
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that you experienced excellent customer service and that our team was flexible in accommodating your changing schedule. It’s always our aim to provide a positive and enjoyable experience, and we’re glad that we succeeded in making your visit a joy. Your satisfaction is our priority, and we appreciate you choosing us. We look forward to serving you again in the future!

January 01, 2025

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Crest Infiniti was exemplary throughout the sales process. All departments from sales, finance, management, and including delivery of the vehicle worked cohesively with a shared objective of providi More

by Roxana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samuel Anzalone, Randy Nabors, and Connor

Jan 02, 2025

Crest INFINITI responded

It’s fantastic to hear that your experience at Crest Infiniti was exemplary from start to finish! We're proud of how our team, including Randy, Richie, Samuel, and Connor, worked together to make your purchase smooth and informative. It’s great to know that you felt supported every step of the way, from the recommendation to the delivery. Thank you for your detailed feedback and for highly recommending us! We look forward to continuing to serve you and your Infiniti needs in the future.

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