Excellent service with timely service and good
communication. Rep was great with constant communication and efficient timing.
communication. Rep was great with constant communication and efficient timing.
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by SHANNON.NAYLOR
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
Crest INFINITI responded
Thank you for your great review! We're thrilled to hear that you received timely service with excellent communication. We appreciate your feedback and look forward to serving you again soon!
The Service Team at Crest Infiniti is great.
Randy, Trevor, and the rest of the team, even the cashier and loan car teams are great. Always friendly and helpful and have a smile hilarious commen
Randy, Trevor, and the rest of the team, even the cashier and loan car teams are great. Always friendly and helpful and have a smile hilarious commentary. I appreciate them keeping me in the loop on my vehicle(s) and being transparent with service and pricing.
Richie and Tux are great as well.
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by CEHOSKIN
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
Crest INFINITI responded
Thank you for your fantastic feedback! We're thrilled to hear that Randy, Trevor, and the entire team provided you with such a positive experience. Your appreciation for their transparency and friendliness truly makes our day. We look forward to serving you again!
Man, I can't ever say enough.
Crest Infinti and the people in the service department always make me feel good, the service director is always around and all the advisers I've work
Crest Infinti and the people in the service department always make me feel good, the service director is always around and all the advisers I've worked with are awesome; Tony helped me out with my 2023 QX80. Had me in and out. Always recommend buying and servicing with Mike brosin and the team at crest.
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by Robertaustinhood
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Asad El Wir
, Andy Beiriger, Al Conkleton, Tim Key, Robert Simmonds, Tim Walker
Feb 10, 2025 -
Crest INFINITI responded
Thank you so much for the kind words! We're thrilled to hear that Tony and the rest of our service team took such great care of your QX80. We truly appreciate your continued trust for both purchasing and servicing your vehicle. We look forward to assisting you again in the future!
Crest is simply the best dealership with great service,
see Troy Dunn for outstanding service.
see Troy Dunn for outstanding service.
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by LEEHERCULEES
Verified Customer
Verified Customer
Service Price Transparency
Feb 04, 2025 -
Crest INFINITI responded
Thank you for the great review! We’re thrilled to hear that you had such a positive experience. Troy Dunn is truly an asset to our team, and we’re glad to know he provided you with outstanding service. We look forward to assisting you again in the future!
I appreciate my service managers and Techs taking care of
my vehicles as they know how picky I am. (The detailing crew needs an overhaul, it has not been the same in a long time).
Trevor, Randy, Blake. Rich
my vehicles as they know how picky I am. (The detailing crew needs an overhaul, it has not been the same in a long time).
Trevor, Randy, Blake. Richie and crew are great.
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by CEHOSKIN
Verified Customer
Verified Customer
Service Price Transparency
Jan 27, 2025 -
Crest INFINITI responded
Thank you for your feedback! We're happy to hear that Trevor, Randy, Blake, Richie, and the team have been taking good care of your vehicles. We understand the importance of detailing and will pass your comments along to the team for improvement. We truly appreciate your loyalty and look forward to continuing to meet your needs!
I have purchased several Nissan products over the years,
this is my first Inifiniti purchase. This was a truly exceptional experience.
this is my first Inifiniti purchase. This was a truly exceptional experience.
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by FriscoRAD
Verified Customer
Verified Customer
Other Employees Tagged:
Miles Means
Jan 21, 2025 -
Crest INFINITI responded
Thank you for sharing your outstanding experience with your first INFINITI purchase! We're thrilled that this transaction stood out as truly exceptional. We take great pride in ensuring that each customer's journey meets the highest standards of service and satisfaction.
As a long-time Nissan customer transitioning to INFINITI, we understand the importance of making your first luxury vehicle purchase memorable. We're honored that we were able to create an experience that not only met but exceeded your expectations.
We appreciate your loyalty and thank you for choosing our dealership for this significant automotive milestone. We look forward to continuing to serve you with the exceptional quality and care you've come to expect.
Tory is always so knowledgeable and helpful with every
part of the process without being overly pushy. We ask for him every time we come in for service.
part of the process without being overly pushy. We ask for him every time we come in for service.
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by JWILLIAMSHOWARD2010
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
Crest INFINITI responded
We are genuinely appreciative of your detailed feedback highlighting Tory's exceptional service. Your recognition of his knowledge, helpfulness, and professional approach that avoids being pushy is exactly the type of customer experience we aim to deliver.
The fact that you specifically request Tory for your service needs is a tremendous testament to his commitment to outstanding customer care. We are proud to have team members like Tory who consistently provide superior, customer-focused service.
Thank you for sharing such a meaningful and positive review about your experience with us.
I have been a Crest customer for years and will always
be! The customer service you receive from Crest is always top notch. From buying or leasing a car, to service or anything you need help with, Crest i
be! The customer service you receive from Crest is always top notch. From buying or leasing a car, to service or anything you need help with, Crest is always there. We have had a Crest Nissan, Crest Cadillac and mostly Crest Infiniti. You will not be disappointed with putting your trust in Crest.
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by KRISTEN19
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Andy Beiriger
Jan 13, 2025 -
Crest INFINITI responded
Thank you so much for your loyal support and fantastic review! We’re honored to have been your trusted dealership for so many years and are thrilled to hear that our customer service consistently meets your expectations. Whether it’s buying, leasing, or servicing your vehicles, we’re here to help every step of the way. We truly appreciate your trust in Crest and look forward to continuing to serve you in the future!
Excellent customer service.
Very flexible to meet my changing schedule. They were an absolute joy to work with.
Very flexible to meet my changing schedule. They were an absolute joy to work with.
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by RHOMED
Verified Customer
Verified Customer
Service Price Transparency
Jan 10, 2025 -
Crest INFINITI responded
Thank you for your wonderful feedback! We are thrilled to hear that you experienced excellent customer service and that our team was flexible in accommodating your changing schedule. It’s always our aim to provide a positive and enjoyable experience, and we’re glad that we succeeded in making your visit a joy.
Your satisfaction is our priority, and we appreciate you choosing us. We look forward to serving you again in the future!
Crest Infiniti was exemplary throughout the sales
process. All departments from sales, finance, management, and including delivery of the vehicle worked cohesively with a shared objective of providi
process. All departments from sales, finance, management, and including delivery of the vehicle worked cohesively with a shared objective of providing excellent customer service. As a previous Infiniti customer, it was Randy Nabors (Service Manager) who recommended the next Infinity vehicle to me. Furthermore, the communication between Randy and the Sales Department was seamless. Richie Naciri and Samuel Anzalone went above and beyond to help secure the deal in an efficient & customer friendly manner. Lastly, during the vehicle delivery, Connor was patient and extremely knowledgeable about the vehicle, tech, and the Infinity app- he helped me understand the many technological features of the QX60 quickly. Highly recommend Crest Infiniti Sales & Service.
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by Roxana
Verified Customer
Verified Customer
Other Employees Tagged:
Samuel Anzalone, Randy Nabors, and Connor
Jan 02, 2025 -
Crest INFINITI responded
It’s fantastic to hear that your experience at Crest Infiniti was exemplary from start to finish! We're proud of how our team, including Randy, Richie, Samuel, and Connor, worked together to make your purchase smooth and informative. It’s great to know that you felt supported every step of the way, from the recommendation to the delivery. Thank you for your detailed feedback and for highly recommending us! We look forward to continuing to serve you and your Infiniti needs in the future.