Rick Cantrell | Page 8

Mr Kross Jackson customer service was friendly and gave excellent selling service. Mr K. Jackson was truly a communicator. He has product expertise. excellent selling service. Mr K. Jackson was truly a communicator. He has product expertise. More

by VRBINFORD Verified Customer Verified Customer

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Joe and Laz did a great job. They were both knowledgeable about the process. I will recommend them. They were both knowledgeable about the process. I will recommend them. More

by MMCGEE3 Verified Customer Verified Customer

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I do not feel like they respected my time and we're deceptive when selling me the warranty and gap insurance during the fiance process. I would not buy from them again deceptive when selling me the warranty and gap insurance during the fiance process. I would not buy from them again More

by JOE.DENNIS.123 Verified Customer Verified Customer

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The purchase experience was unpleasant. The worst part of the experience was how after waiting one hour for the Finance Manager, we were rushed through the paperwork in 10 minutes because t The worst part of the experience was how after waiting one hour for the Finance Manager, we were rushed through the paperwork in 10 minutes because the Finance Manager had a game to go to. And we were made to feel that it was our fault for holding him up. The result of it was that we did not receive a thorough walk through of the papers and now the onus of documentation things like filing taxes and handling title paperwork is on me, though we were charged fees for Shottenkirk to handle documentation. There was very little reduction on the purchase price and the purchased car appears to have engine and transmission at low speeds. Several things, such as the fact that title paperwork would only be dispatched 10 business days after the check posted was not explained during final deal signing. I’m not sure what else was missed or what else I was charged for without my knowledge. This is the last time I buy from Shottenkirk, unfortunately. More

by SA Verified Customer Verified Customer

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Although it was a longer process, the staff was extremely helpful. My dad has been working with the company for all of our cars and I was able to get my new one easily. helpful. My dad has been working with the company for all of our cars and I was able to get my new one easily. More

by Aleksandra Brant Verified Customer Verified Customer

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It was a good experience and the courtesy shuttle driver and service was great as well and service was great as well More

by LYNANG Verified Customer Verified Customer

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