JR Reynolds

Always great service at Shottenkirk Honda. JR is super knowledgeable and always helpful. He keeps you informed and always looks for the best solutions. JR is super knowledgeable and always helpful. He keeps you informed and always looks for the best solutions. More

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Super service and great customer care. My recall was taken care of quicker than I expected. My recall was taken care of quicker than I expected. More

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Very friendly and efficient staff. Very knowledgeable and we will always have our Civic serviced here. The waiting from is very comfortable and my grandson loves the kidzone. Very knowledgeable and we will always have our Civic serviced here. The waiting from is very comfortable and my grandson loves the kidzone. More

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Prompt and courteous service. Particularly since my problem occurred the previous nite and I was not able to arrange an appointment. Particularly since my problem occurred the previous nite and I was not able to arrange an appointment. More

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Over 30+ years we have been extremely satisfied with the Honda service department in Huntsville, AL. We would not own any vehicles that were not a Honda. Also we have purchased most of our Hondas from this Honda service department in Huntsville, AL. We would not own any vehicles that were not a Honda. Also we have purchased most of our Hondas from this dealership. Their service advisors have taken excellent care of us and seen that our vehicles were serviced properly and in a timely manner. Our advisor will call us before service has begun and review all findings from technicians. Then our advisor lets us know the mandatory services required that day and services that can be put off till later. All our advisors give a break down on costs for the various repairs and routine services. More

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Another great service appointment! I took advantage of the shuttle to work, it was pleasant and efficient- they had 2 shuttles running. I received an update when my car was complete I took advantage of the shuttle to work, it was pleasant and efficient- they had 2 shuttles running. I received an update when my car was complete along with an explanation of everything they did. More

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Another great service appointment! I took the shuttle to work, which was very pleasant. They had 2 shuttles running so split the customers efficiently by destination. I received an I took the shuttle to work, which was very pleasant. They had 2 shuttles running so split the customers efficiently by destination. I received an update when my service was complete with a full explanation of what they did. More

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I purchased my car from this Dealer ship when it belonged to somebody else. Fortunately, the staff did not make much of a change. Their estimates are always very straightforward, honest, and estimates of tim to somebody else. Fortunately, the staff did not make much of a change. Their estimates are always very straightforward, honest, and estimates of time are usually very close. I also love the hostess station and the lovely ladies who work it. Every service person I have worked with has been wonderful. It is super important to me to go to them for all scheduled maintenance. That’s how I make my car’s last a minimum of 10 years. More

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I very happy with the service they were honest about the 1 hour wait time and I was happy with the oil change and the didn’t add to my cost. 1 hour wait time and I was happy with the oil change and the didn’t add to my cost. More

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Took our van to get serviced at their University location. They were accommodating, thorough and helpful. J.R. did a great job keeping us informed about our vehicle's progress. Would recommend their location. They were accommodating, thorough and helpful. J.R. did a great job keeping us informed about our vehicle's progress. Would recommend their service department. More

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