JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
145 Reviews
4.8

145 Reviews

Write a Review

Dealership Experience

26 yrs, 3 mos

Languages Spoken

English English

145 Reviews of JR Reynolds

May 04, 2026

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Employee Rating

I very happy with the service they were honest about the 1 hour wait time and I was happy with the oil change and the didn’t add to my cost. More

by n_n_1956
Service Price Transparency
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Recommend Dealer
Yes
May 04, 2026

Shottenkirk Honda of Huntsville responded

We’re glad our team was upfront about the one-hour wait and kept your oil change straightforward. It’s great to know there were no extra costs for your Honda. Thank you for sharing your positive experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

April 24, 2026

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Took our van to get serviced at their University location. They were accommodating, thorough and helpful. J.R. did a great job keeping us informed about our vehicle's progress. Would recommend their More

by BURRIS
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2026

Shottenkirk Honda of Huntsville responded

Thank you for bringing your Honda Odyssey to our University location. We’re pleased our team accommodated your needs and that Jr provided helpful progress updates. We appreciate your recommendation of our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

March 10, 2026

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They always are able to answer what questions we have about our car as well as the staff is very courteous More

by Miss Lucy
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

Shottenkirk Honda of Huntsville responded

Thank you for trusting us with your Honda HR-V. It’s wonderful to hear our team provided courteous service and clear answers to your questions. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

March 09, 2026

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The service was awesome 👌 and fast 💯 recommend. The staff had an excellent and friendly attitude. More

by gaby-75
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Recommend Dealer
Yes

Other Employees Tagged: Justin Gibbs, Sami Boustani

Mar 09, 2026

Shottenkirk Honda of Huntsville responded

We appreciate your recommendation and are glad the service on your Honda was both quick and thorough. It’s great to know our team’s friendly approach stood out for you. We’ll be sure to share your kind words with everyone who helped. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

February 17, 2026

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The dealership is where we bought the car 5 years ago. We’ve always had it serviced there and are very happy with the quality of service that we receive. I would recommend it to my friend. More

by nurse.
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Recommend Dealer
Yes

Other Employees Tagged: Chase in the service department. He was very helpful and very courteous.

Feb 18, 2026

Shottenkirk Honda of Huntsville responded

We appreciate you trusting us with your Honda CR-V service for the past five years. It’s rewarding to hear our team’s attention to detail continues to meet your expectations. Thank you for recommending us to your friend. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

February 13, 2026

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Great and quick service, very professional thank you, I will return for serice. Aporeciate it very much. More

by pitik123
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Recommend Dealer
Yes
Feb 13, 2026

Shottenkirk Honda of Huntsville responded

Thank you for your review. We’re glad JR and our team provided professional, efficient service on your Honda Pilot. We look forward to assisting you again for your next service. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

February 05, 2026

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Employee Rating

The dealer has comfortable facilities to wait for maintenance or repair work and they have courtesy vans to offer rides if the customer wants to leave the car in the shop. If the customer decides to More

by htmafeld
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Recommend Dealer
Yes
Feb 05, 2026

Shottenkirk Honda of Huntsville responded

Thank you for the five-star review. It’s great to know our comfortable waiting area, snacks, coffee, and courtesy vans added convenience to your Honda service visit. We’re glad the wireless internet met your needs and look forward to assisting you again.

November 19, 2025

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Employee Rating

I use this dealership for all my Honda Pilot service. They have always been great to deal with, and the service is great as well. More

by Organ22
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Recommend Dealer
Yes
Nov 19, 2025

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 22, 2025

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They were quick and efficient— completed repairs ahead of the promised time and provided text updates/responses to all my questions. I’ll be back! More

by rebecca.billings
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Recommend Dealer
Yes
Oct 22, 2025

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 16, 2025

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Courteous, professional and timely. I will continue to patronize this dealership as long as I have a Honda. More

by Angela I
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 16, 2025

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

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