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JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.7
76 Reviews
4.7

76 Reviews

Write a Review

Dealership Experience

24 yrs, 3 mos

Languages Spoken

English English

76 Reviews of JR Reynolds

May 01, 2024

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Employee Rating

JR always takes great care of me. Been servicing my vehicle for over 15 years. More

by JIMMYMCCOLPIN
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Recommend Dealer
Yes
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May 01, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, Jimmy, and for taking the time to leave us this wonderful feedback!

April 28, 2024

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Service was great, wait time was minimal. Staff was nice. Will recommend to other people. More

by DARNELLBOOZE
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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Apr 29, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

April 25, 2024

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Everything was completed in a timely fashion and efficiently. I was very pleased with the service. More

by JORDANDANELLE94
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Recommend Dealer
Yes
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Apr 26, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

April 19, 2024

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They had my problem figured out extremely quick and called to let me know it More

by KAREN.PENTECOST23
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Yes
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Apr 21, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 16, 2024

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Good service but credit card surcharge is lame. Include all your costs in your price or let’s all go back to a cash society like 50 years ago. More

by DODENGINEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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Apr 16, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 13, 2024

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Justin Gibbs is straightforward and honest. I like his approach to the process. The lady that takes care of the coffee are is so nice. I like Schottenkirk's way of taking care of the customes w More

by PRDEPDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs

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Apr 14, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Justin here at Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

April 11, 2024

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Efficient and comfortable service! I'm always assured I'm leaving with a better driving vehicle than I came with More

by SRJONES0777
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gibbs

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Apr 11, 2024

Shottenkirk Honda of Huntsville responded

We are pleased to hear our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 07, 2024

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Great service on my MDX and reasonable prices. While they can talk to you about potential other maintenance requirements, they were not pushy. More

by WELDON.HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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Apr 07, 2024

Shottenkirk Honda of Huntsville responded

Weldon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

April 01, 2024

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Employee Rating

-Took care of me quickly, was in and out much sooner than expected and everyone was helpful and courteous. More

by RESTAFFORD12
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

Helpful
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Apr 01, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 01, 2024

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Employee Rating

Liked it much better when Jerry Damson owned it. Price was twice as much as a year ago for an oil change!!! More

by OSHEAPJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

Helpful
Report | Print
Apr 02, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

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