JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
155 Reviews
4.9

155 Reviews

Write a Review

Dealership Experience

26 yrs, 5 mos

Languages Spoken

English English

155 Reviews of JR Reynolds

July 10, 2026

Dealership Rating
Employee Rating

All the people are professional and nice. The service department is worth the drive. JR was a magician today. They were slammed bc of July 4th holiday being tomorrow, and I still got my car b More

by amethvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gibbs

Jul 11, 2026

Shottenkirk Honda of Huntsville responded

We are so glad that we had the opportunity to work with you, and that JR and our team could make this a top-notch experience. Thank you for your review! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 02, 2026

Dealership Rating
Employee Rating

Quick easy scheduling, very nice, knowledgeable employees. Work done in timely manner. Honest, fairly priced, loved the easy shuttle service. All work explained clearly. More

by Kathy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver, cashier

Jul 02, 2026

Shottenkirk Honda of Huntsville responded

Thank you for the five-star rating and for sharing your experience with our Honda service. We’re glad scheduling was quick, Jr and the team explained everything clearly, and the shuttle made your visit easier. Your comments on honest pricing and timely work mean a lot. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 29, 2026

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They had no record of my appointment but worked me in so that was reason it took so long More

by Sam
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Shottenkirk Honda of Huntsville responded

Thank you, Sam, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 18, 2026

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Always great service at Shottenkirk Honda. JR is super knowledgeable and always helpful. He keeps you informed and always looks for the best solutions. More

by jdu613
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Recommend Dealer
Yes
Jun 19, 2026

Shottenkirk Honda of Huntsville responded

It’s wonderful to hear that JR’s expertise and communication made your Honda Pilot service smooth and efficient. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 12, 2026

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Super service and great customer care. My recall was taken care of quicker than I expected. More

by Bmurray
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2026

Shottenkirk Honda of Huntsville responded

It’s great to hear that our team handled your Honda Accord Hybrid recall faster than you expected while providing attentive care. Thank you for choosing us for your service needs and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 04, 2026

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Very friendly and efficient staff. Very knowledgeable and we will always have our Civic serviced here. The waiting from is very comfortable and my grandson loves the kidzone. More

by jennie.jarrett
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2026

Shottenkirk Honda of Huntsville responded

We’re delighted our team provided friendly, efficient service and that the waiting area and KidZone made your visit comfortable. Thank you for trusting us with your Civic’s maintenance. We look forward to seeing you and your grandson for your next appointment. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 03, 2026

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Prompt and courteous service. Particularly since my problem occurred the previous nite and I was not able to arrange an appointment. More

by Outadutch
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Recommend Dealer
Yes
Jun 03, 2026

Shottenkirk Honda of Huntsville responded

Thanks for recognizing our prompt and courteous service. We’re pleased that our team could resolve your Honda Passport issue the night it occurred even without an appointment. Please reach out if you need anything further. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 30, 2026

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Employee Rating

Over 30+ years we have been extremely satisfied with the Honda service department in Huntsville, AL. We would not own any vehicles that were not a Honda. Also we have purchased most of our Hondas from this More

by MD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sami Boustani

May 30, 2026

Shottenkirk Honda of Huntsville responded

Thank you for trusting our Honda Civic service team for more than three decades. We’re pleased that our advisors’ advance calls, detailed technician findings, and clear cost breakdowns have met your expectations. Your loyalty means a great deal, and we look forward to keeping your Honda running smoothly for years to come. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 27, 2026

Dealership Rating
Employee Rating

Another great service appointment! I took the shuttle to work, which was very pleasant. They had 2 shuttles running so split the customers efficiently by destination. I received an More

by Danielle.odonohue
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 27, 2026

Shottenkirk Honda of Huntsville responded

Delighted to hear the shuttle ride was smooth and the two shuttles helped you get to work effortlessly. We’re glad you found the update and detailed explanation on your Honda’s service helpful. Thank you for entrusting us again with your maintenance, and we look forward to assisting you in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 23, 2026

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Employee Rating

I purchased my car from this Dealer ship when it belonged to somebody else. Fortunately, the staff did not make much of a change. Their estimates are always very straightforward, honest, and estimates of tim More

by KWOOTTEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Shottenkirk Honda of Huntsville responded

We’re thrilled to hear that the honest, close-to-actual time estimates from our service team and the warm welcome at the hostess station have made your visits enjoyable. Your commitment to scheduled maintenance is exactly what helps your Honda Odyssey reach that 10-year milestone. We appreciate you choosing us for your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

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