Rick Featherstone | Page 3
Service Manager
Kory Hooks Chrysler Dodge Jeep RAM
6486 US-287
Bowie, TX 76230
81 Reviews
Write a Review81 Reviews of Rick Featherstone
December 18, 2022
The service department took care of my 2022 1500 in a timely professional manner. Although the parts needed were on back order they took care of the problem. And almost 2k miles later the quality of wo timely professional manner. Although the parts needed were on back order they took care of the problem. And almost 2k miles later the quality of work has proven to be satisfactory. More
Other Employees Tagged: Greg Bailey
December 01, 2022
these guys really came through when i needed it excellent customer service and common sense customer service and common sense More
Other Employees Tagged: Greg Bailey
November 16, 2022
Gave part to other customer we had waited for mouths. Try to give wrong car. Try to give wrong car. More
Other Employees Tagged: Greg Bailey
November 12, 2022
Worked me in quickly and on my schedule. Found an issue that others had missed. Found an issue that others had missed. More
Other Employees Tagged: Greg Bailey
November 04, 2022
I had the works done on my truck and the tires were not filled up to what the minimum is. I also received an email from Dodge stating that I declined replacing my air filter and a multi-point inspection bo filled up to what the minimum is. I also received an email from Dodge stating that I declined replacing my air filter and a multi-point inspection both of which I wasn’t even asked about. I did get my truck back with a nice car wash. More
November 02, 2022
I have never had any kind of a negative experience with this dealership. I feel it will only get better with the he changes that have taken place. Great staff in all departments. this dealership. I feel it will only get better with the he changes that have taken place. Great staff in all departments. More
Other Employees Tagged: Kory Hooks, Gary Myers, Greg Koetter, Elton Johnson, Karen StJohn, Greg Bailey
October 22, 2022
Craig in service is a pro, great job. The tech did outstanding repair on the cam phase shifters. My F150 Runs like new The tech did outstanding repair on the cam phase shifters. My F150 Runs like new More
Other Employees Tagged: Greg Bailey
October 21, 2022
Friendly, helpful and considerate group of people. I would recommend this dealership for service and sales. I would recommend this dealership for service and sales. More
Other Employees Tagged: Kory Hooks, Greg Bailey
October 15, 2022
Really treated me right from start to finish. All around excellent customer service. Fifteenth word. All around excellent customer service. Fifteenth word. More
Other Employees Tagged: Greg Bailey , Ralph Ross
October 12, 2022
Everyone was very friendly, and they got to changing my oil and doing the recall quickly. They also rotated my tire . oil and doing the recall quickly. They also rotated my tire . More
Other Employees Tagged: Greg Bailey