Rick Gadway
Rick Gadway at Herb Chambers Ford of Westborough

Rick Gadway | Page 3

Service Manager

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

4.7
161 Reviews
4.7

161 Reviews

Write a Review

161 Reviews of Rick Gadway

August 18, 2023

Dealership Rating
Employee Rating

I went into the dealership and showed them what my problem was and they were more than happy to deal with it and take care of the problem. They jumped right on it and within 24 hours. I had my truck b More

by Bill
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luke

Aug 18, 2023

Herb Chambers Ford of Westborough responded

Hi Bill, we're glad to know our team at Herb Chambers Ford of Westborough was able to quickly address your issue and get you back on the road. Thanks for trusting us with your truck! Have a great day!

July 22, 2023

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They did everything on time as agreed n n n n n n n n More

by Richard
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony 5 star

Jul 25, 2023

Herb Chambers Ford of Westborough responded

Thank you for your kind five-star rating, Richard! We'll see you next time! - Herb Chambers Ford of Westborough

July 01, 2023

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Exceptional dealership. Great associates who are knowledgeable and helpful. Also excellent work and communication on status. More

by clander
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco , Luke was great!

Jul 03, 2023

Herb Chambers Ford of Westborough responded

Thank you for the fantastic feedback about our Herb Chambers Ford of Westborough team! We appreciate your business and look forward to serving you again in the future. Take care!

Jul 03, 2023

clander responded

Lucky to work with you!

July 01, 2023

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Prompt service, Thought I needed a new battery, however, not the case. Very happy with the service. More

by patfandave
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Blasco

Jul 03, 2023

Herb Chambers Ford of Westborough responded

Thank you for the kind review! It means a lot to hear that you're satisfied with the service provided by our team and we hope to see you again next time here at Herb Chambers Ford of Westborough!

June 22, 2023

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Outstanding! !!! Their friendly staff is reliable and highly communicative. The work they do is well done. Most of all, we feel like a vlaued customer every tim More

by Flyingpig
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Anthony in service does an incredible job keeping us informed and doing reliable work every single time.

Jun 23, 2023

Herb Chambers Ford of Westborough responded

We're so glad to hear that you had an outstanding experience with our friendly staff at Herb Chambers Ford of Westborough! Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!

May 31, 2023

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Very good customer service Chad was great taking my vehicle in and Rick service manager was very thought and caring to Me as the customer, very friendly and helpful. Nice job. More

by geno01760
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Recommend Dealer
Yes
Jun 02, 2023

Herb Chambers Ford of Westborough responded

We're so glad to hear that Chad and Rick provided you with great customer service during your visit here at Herb Chambers Ford of Westborough! Thank you for your review and please don't hesitate to reach out if we can be of assistance again in the future!

May 31, 2023

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The reason why I go to Herb Chambers to service my vehicle is because I trust this Ford dealer. More

by Rick C.
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Recommend Dealer
Yes

Other Employees Tagged: Paul Scannell , Luke

Jun 02, 2023

Herb Chambers Ford of Westborough responded

Thank you for your confidence in the Herb Chambers Ford of Westborough team, Rick! We're grateful for your support and look forward to your next visit!

May 25, 2023

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The work is timely thorough and fairly priced. The staff is courteous and helpful. Easy on-line appointment was made. Very pleased More

by Todd Smith
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Recommend Dealer
Yes
May 26, 2023

Herb Chambers Ford of Westborough responded

Thank you for sharing your review, Todd! Anthony and the rest of our team look forward to seeing you next time at Herb Chambers Ford of Westborough!

May 23, 2023

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Dealer is fantastic never any issues getting through to talk with a person. Service is excellent as well More

by allnbnn
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Silva, Jay Gonzales , Anthony from service outstanding

May 24, 2023

Herb Chambers Ford of Westborough responded

We're so pleased to hear that you've had a great experience at Herb Chambers Ford of Westborough! Our team is dedicated to providing excellent service, and it's wonderful to know that we're meeting your expectations. Thank you for taking the time to share your feedback!

May 17, 2023

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By far the best dealership around! Miguel Silva is great to deal with as well as his staff. Service team is great!!! Even the runner is great!!! I like dealing with honest people and More

by Palves9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Silva

May 19, 2023

Herb Chambers Ford of Westborough responded

Our team strives to be honest and provide great service to customers like you and we're glad we succeeded. We'll make sure Miguel and the team get the recognition they deserve for providing such an exceptional experience. Have a wonderful day! Thank you! - Herb Chambers Ford of Westborough

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