We had the best experience at Westside Kia.
Every person we interacted with was professional and helpful. The car-buying process was quick. Highly recommend!
Every person we interacted with was professional and helpful. The car-buying process was quick. Highly recommend!
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by Lindseybainbridge
Other Employees Tagged:
Frank Reyes
Aug 21, 2026 -
Westside Kia responded
Your note about our team’s professionalism and helpfulness reflects the service we aim to deliver. We’re glad the purchase of your used Genesis GV80 went quickly. Your recommendation means a lot to our team.
I had an excellent experience at the dealership.
From the moment I arrived, Mr. Many was friendly, professional, and never made me feel pressured. He took the time to answer all of my questions, exp
From the moment I arrived, Mr. Many was friendly, professional, and never made me feel pressured. He took the time to answer all of my questions, explained every step of the process clearly, and made sure I understood all of my options.
He was knowledgeable, honest, and patient, making the entire car-buying experience smooth and stress-free. He followed up promptly, kept me informed, and went above and beyond to make sure I was satisfied. I truly appreciate his outstanding customer service and would highly recommend him to anyone looking for a great dealership experience.
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by ELBA_GTORRES94
Other Employees Tagged:
Willie Suliveras
Aug 02, 2026 -
Westside Kia responded
What a pleasure to hear that our representative made you feel at ease and took the time to walk you through every option. We’re glad the process felt clear and stress-free and that you stayed informed along the way. Congratulations on your new Kia and thank you for recommending us.
WESTSIDE KIA DEALERSHIP IN KATY TX, I was meet & treated
with Unprofessional, Rude, Dishonesty, Mistreatment, Aggressive behavior against me.
A customer conducting business had a encounter with Service Co
with Unprofessional, Rude, Dishonesty, Mistreatment, Aggressive behavior against me.
A customer conducting business had a encounter with Service Consultant DARIN MERTZ & Service Supervisor RICHARD MATINEZ.
My business experience there awful disssatisfied,disappointed with their customer services business.
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by shelia1877jackson
Jun 13, 2026 -
Westside Kia responded
We're sorry to hear about your experience, Shelia, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
Great service that I didn’t receive at other Kia
dealer
I wish I knew about updating computer and not taking the car for inspection .
dealer
I wish I knew about updating computer and not taking the car for inspection .
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by Ashdds
Service Price Transparency
Other Employees Tagged:
Sorry I dont remember his name he is a young gentleman at service
Jun 08, 2026 -
Westside Kia responded
Thank you for choosing Westside Kia . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Good service , on time , good attendance, good service.
I really appreciate your service of oil change.
I really appreciate your service of oil change.
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by fealves60
Service Price Transparency
May 24, 2026 -
Westside Kia responded
We appreciate you noting our prompt, attentive oil change service for your Kia Sorento. It’s great to hear we met your expectations. We look forward to caring for your vehicle again.
Great service and fast very polite and made sure I had
everything checked off on my car to be fixed
everything checked off on my car to be fixed
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by Duga4
Service Price Transparency
May 02, 2026 -
Westside Kia responded
Thank you for highlighting our prompt and courteous service. Rick and the team are thrilled to know that every item was checked off thoroughly on your Kia.
First oil service and they were awesome.
Very professional, fairly quick and washed/vacuumed vehicle as well.
Very professional, fairly quick and washed/vacuumed vehicle as well.
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by susan2845
Service Price Transparency
May 01, 2026 -
Westside Kia responded
Thank you so much for your kind words, Susan, and for taking the time to leave us this wonderful feedback!
Helpful and pleasant when making my service appointment
and Chuck is very professional and great
and Chuck is very professional and great
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by lydiamndz
Service Price Transparency
Other Employees Tagged:
Chuck, Jack
Mar 13, 2026 -
Westside Kia responded
We appreciate the five-star rating and your kind words about how smoothly scheduling your service appointment went. It’s great to hear our team treated your Kia K5 with attentive, professional care. We look forward to assisting with any future service needs.
Great experience.
Used there shuttle to drop me off at my house while they finished the work. They also detailed the car when they were done, which was an unexpected
Used there shuttle to drop me off at my house while they finished the work. They also detailed the car when they were done, which was an unexpected bonus.
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by KT
Service Price Transparency
Mar 08, 2026 -
Westside Kia responded
Glad our shuttle service could bring you home while your Kia Telluride was in for service. Rick is pleased the detailing was a welcome surprise. We appreciate you trusting us with your Telluride and look forward to assisting you again.
This is all about Rick Hall.
Superb customer service. Purchased a new Isuzu NRR Truck
Superb customer service. Purchased a new Isuzu NRR Truck
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by mkhorasanee
Feb 28, 2026 -
Westside Kia responded
What a pleasure to hear about Rick’s superb service. We’re thrilled you chose a new Kia and appreciate you sharing your experience. Enjoy every journey in your new vehicle.