Rick Jamieson
Rick Jamieson at Colonial Ford of Plymouth

Rick Jamieson

Warranty Administrator.

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.7
292 Reviews
4.7

292 Reviews

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292 Reviews of Rick Jamieson

October 23, 2026

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Great friendly service and they treat you like family I would recommend my friends and family there More

by wduggan1583
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Recommend Dealer
Yes

October 21, 2026

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An easy transition from Cape Cod right to your dealership! A very positive, helpful staff atmosphere from beginning to end. The loaner car/rental was quick and got me on my way. Thank you! More

by SAMNICKERSON836
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Recommend Dealer
Yes
Oct 21, 2026

Colonial Ford of Plymouth responded

Your mention of how quickly the loaner car process got you back on the road highlights our service team’s commitment to efficiency. Knowing you found our atmosphere supportive from beginning to end means a lot to us. We’re glad we could handle your Ford F-150 service so smoothly. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

October 12, 2026

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We had requested an extra key for our car and with in two days a key was made More

by hugh89
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Recommend Dealer
Yes
Oct 12, 2026

Colonial Ford of Plymouth responded

Efficiency and attention to detail are central to how our service team operates. Knowing that your extra key for your Ford EcoSport was ready within two days is truly rewarding. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

October 04, 2026

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I am very pleased with Colonial Ford. Rick Jamerson. He and Anthony kept me well informed on the progress of my car. The car was finished when promised More

by CLEARYRACING
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Recommend Dealer
Yes
Oct 04, 2026

Colonial Ford of Plymouth responded

Our service team enjoyed keeping you updated on your GMC Acadia’s progress and ensuring it was ready when promised. Your praise for Rick and Anthony means a lot to us, and knowing you’re pleased with the experience is truly rewarding. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 23, 2026

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From the first contact, Chuck was welcoming, professional, and respectful. He has kept me informed concerning the diagnostics and solution. Most importantly, he was never patronizing. Colonial F More

by jkm02571
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jhaki Wholey, Chuck Inocencio, Anthony Cristiani , Dan Duffy, Jon Rydings

Sep 23, 2026

Colonial Ford of Plymouth responded

Your praise of Chuck’s respectful, welcoming approach and clear diagnostic updates highlights our service team’s commitment to open communication. Knowing you’re happy with how we’re handling your Ford Edge while we await its replacement part means a lot to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 16, 2026

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We received exceptional customer service from Dan and the service department team. They communicated with us through video, text and phone calls, keeping us apprised of their findings with our vehicle. Dan w More

by ybartee
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jhaki Wholey, Chuck Inocencio, Anthony Cristiani , Dan Duffy, Jon Rydings

Sep 16, 2026

Colonial Ford of Plymouth responded

Your note about our mix of video, text, and phone updates highlights our focus on clear communication. Dan went above and beyond to source parts for your Ford Edge, and our service team provided a thorough diagnosis at every step. Knowing our updates eased a difficult situation means a lot to us, and we appreciate your strong recommendation. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 14, 2026

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Battery Replacement My Battery Cable was not positioned correctly. The Red Plastic Terminal Cap could not be attached properly. For what it cost I expected better. More

by braygiii
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Recommend Dealer
Yes

Other Employees Tagged: Unknown

Sep 23, 2026

Colonial Ford of Plymouth responded

Thank you for your feedback. We apologize that the battery cable was not positioned correctly and that the terminal cap was not properly secured. We understand your concern and agree this did not meet the standard you should expect, especially given the cost. We appreciate you bringing this to our attention and would welcome the opportunity to address the issue. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 05, 2026

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service associate had great communication, very prompt service from the start of theprecess until fi nished More

by TOM@SSPOOLSOLUTIONS.COM
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Recommend Dealer
Yes
Sep 05, 2026

Colonial Ford of Plymouth responded

Our service team was happy to offer clear communication and prompt service on your Ford Ranger from start to finish. Thank you for choosing our service department and for your five-star rating. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 03, 2026

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I brought a bronco in for a recall. I was told it would be two hours. After eight hours, I called the dealership and the person in the service department had to search for my car. He c More

by KCMTGH3826
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Recommend Dealer
No
Sep 23, 2026

Colonial Ford of Plymouth responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 30, 2026

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Tremendous service. Professional and efficient work and great communication. Overall excellent job done by all. More

by bc094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jhaki Wholey, Chuck Inocencio, Anthony Cristiani , Dan Duffy, Jon Rydings

Aug 31, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Bronco was professional and efficient. Knowing you appreciated our clear communication and the overall work means a lot to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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