Rick Jamieson
Rick Jamieson at Colonial Ford of Plymouth

Rick Jamieson

Warranty Administrator.

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.7
288 Reviews
4.7

288 Reviews

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288 Reviews of Rick Jamieson

September 23, 2026

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Employee Rating

From the first contact, Chuck was welcoming, professional, and respectful. He has kept me informed concerning the diagnostics and solution. Most importantly, he was never patronizing. Colonial F More

by jkm02571
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Colonial Ford of Plymouth responded

Your praise of Chuck’s respectful, welcoming approach and clear diagnostic updates highlights our service team’s commitment to open communication. Knowing you’re happy with how we’re handling your Ford Edge while we await its replacement part means a lot to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 16, 2026

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We received exceptional customer service from Dan and the service department team. They communicated with us through video, text and phone calls, keeping us apprised of their findings with our vehicle. Dan w More

by ybartee
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 16, 2026

Colonial Ford of Plymouth responded

Your note about our mix of video, text, and phone updates highlights our focus on clear communication. Dan went above and beyond to source parts for your Ford Edge, and our service team provided a thorough diagnosis at every step. Knowing our updates eased a difficult situation means a lot to us, and we appreciate your strong recommendation. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 14, 2026

Dealership Rating
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Battery Replacement My Battery Cable was not positioned correctly. The Red Plastic Terminal Cap could not be attached properly. For what it cost I expected better. More

by braygiii
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Unknown

Sep 23, 2026

Colonial Ford of Plymouth responded

Thank you for your feedback. We apologize that the battery cable was not positioned correctly and that the terminal cap was not properly secured. We understand your concern and agree this did not meet the standard you should expect, especially given the cost. We appreciate you bringing this to our attention and would welcome the opportunity to address the issue. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 05, 2026

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service associate had great communication, very prompt service from the start of theprecess until fi nished More

by TOM@SSPOOLSOLUTIONS.COM
Service Price Transparency
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Recommend Dealer
Yes
Sep 05, 2026

Colonial Ford of Plymouth responded

Our service team was happy to offer clear communication and prompt service on your Ford Ranger from start to finish. Thank you for choosing our service department and for your five-star rating. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 03, 2026

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I brought a bronco in for a recall. I was told it would be two hours. After eight hours, I called the dealership and the person in the service department had to search for my car. He c More

by KCMTGH3826
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Service Time
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Recommend Dealer
No
Sep 23, 2026

Colonial Ford of Plymouth responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 30, 2026

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Tremendous service. Professional and efficient work and great communication. Overall excellent job done by all. More

by bc094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Bronco was professional and efficient. Knowing you appreciated our clear communication and the overall work means a lot to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 28, 2026

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Pleasant: informative: The service technician showed me a few things on my vehicle that are new. Thank you to the service and sales department More

by KIMBERLYCROSBY13
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Recommend Dealer
Yes
Aug 28, 2026

Colonial Ford of Plymouth responded

We’re pleased to hear that the service on your Ford Bronco Sport felt both welcoming and informative. Knowing our technician’s walk-through of the new features was helpful and you appreciated our sales department means a lot to us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 26, 2026

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The waiting area was really nice. Service was faster than expected. Everyone was very helpful. More

by joecruza
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Ford Explorer was faster than expected and that our waiting area felt comfortable for you. Hearing that everyone was so helpful means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 16, 2026

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My 'go to' Ford dealership! Convenience & friendly staff in service & parts dept. Scheduling service is easy & the work is done in a timely manner. More

by Mike Domingos
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2026

Colonial Ford of Plymouth responded

Your mention of our convenient scheduling and the friendly service and parts staff highlights our aim to make every visit seamless. Hearing that your F-150 was serviced promptly means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 12, 2026

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All my service needs were met in a timely fashion. The service writer and the waiting area and my time spent waiting were all exceptional. More

by peobie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 12, 2026

Colonial Ford of Plymouth responded

Efficient service and a welcoming waiting area are central to how our service department operates. Knowing that all your service needs on your Ford F-150 were met promptly and that you found the waiting area exceptional means a great deal to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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