Rick Kinney | Page 10

Exceptional service, friendly, courteous & knowledgeable. Rick provided a great deal on the purchase of my certified 2017 Civic. His knowledge of the car and accessories was helpful. Rick provided a great deal on the purchase of my certified 2017 Civic. His knowledge of the car and accessories was helpful. More

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Roy Chesseri and I both purchased a 2021 Honda CRV’s He Roy Chesseri and I both purchased a 2021 Honda CRV’s He also was impressed with Rick Kinney For Roy it was an impulse buy He has had a few Hondas Roy Chesseri and I both purchased a 2021 Honda CRV’s He also was impressed with Rick Kinney For Roy it was an impulse buy He has had a few Hondas Rick gave him a great deal and he lives his new car More

by FENNELLC Verified Customer Verified Customer

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I give 4.5 stars. The test drive and sales process was easy and stress free. I take a half star away because I had an appointment time to finalize paperwork and pick up the car. Once I got there, I was 3r easy and stress free. I take a half star away because I had an appointment time to finalize paperwork and pick up the car. Once I got there, I was 3rd in line to see the finance guy to finish the deal. I waited for almost 1.5 hours just to get into the seat. Once in the office it took literally 10 minutes and I was on my way. I dont know if the wait was due to covid staff shortages or just a very busy day, but being 1.5 hours late on a scheduled appointment was a bit disappointing. But otherwise it was a great experience. More

by 1234 Verified Customer Verified Customer

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Rick Kinney was very helpful and personable. Really appreciate how he made this entire process easy for me. Couldn’t have asked for a better salesman appreciate how he made this entire process easy for me. Couldn’t have asked for a better salesman More

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Rick Kinney is awesome! Super great experience, as always at Burne Honda. Fast, affordable, friendly, not pushy which always relieves the stress of car buying! always at Burne Honda. Fast, affordable, friendly, not pushy which always relieves the stress of car buying! More

by JILLIAN.BLOOM Verified Customer Verified Customer

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I knew I wanted a used CRV for my soon to be 16 year old child. I inquired on a few thru their website. Lori responded promptly to my inquiries, quoted me the internet price, and discussed scheduling an app child. I inquired on a few thru their website. Lori responded promptly to my inquiries, quoted me the internet price, and discussed scheduling an appointment to look at the vehicle for the next day. Since she was working from home, I met with Rick. He was very matter of fact, little chit chat, and mostly concerned with finalizing the sale. Rick processed the information to determine what type of financing I'd be looking at. Due to covid, each desk is set up with plexiglass. It was not at all private with having to provide my personal information such as social security number, date of birth, income, employer, etc, making it very easy for anyone in the showroom to steal my identity. I was approved and Rick and Dave wanted to complete the sale without even letting me know the percentage rate and monthly payment. I left to discuss the sale with my family and to check with one of the credit union's I'm a member of, which provided me with a lower rate. I relayed the information to Rick, he checked with Finance, and they were able to match the lower rate. Dave advised it'd really financially benefit Rick with reaching his quota if I signed and took the vehicle that day since it was the last day of the month. I was agreeable, however, I inquired with Rick what can be done for me as the customer since I was doing him a favor. Dave was willing to provide 2 free oil changes. When I went to pick up the vehicle a few hours later, we inquired if an additional 2 oil changes could be included, making it 4. Dave stated 2 minus 2 equals zero. I felt that was rude, especially since I, as the customer, was making the sale the same day as inquiring on the vehicle to financially benefit Rick and Dave. In the time I was at the dealership, I found Dave to be a punk, curt, rude, and have a superior attitude. We went over to meet with Kevin in Finance. Hands down, great guy who knows his job, took the time to explain everything, and has a great sense of humor. More

by Sierra's Mother Verified Customer Verified Customer

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Dave and Rick were very friendly and helpful. Kevin went above and beyond to get me a great rate with financing and to give me a second chance with my credit. and I couldn’t be more excited with my vehicle! above and beyond to get me a great rate with financing and to give me a second chance with my credit. and I couldn’t be more excited with my vehicle! The team at Matt Burne Honda were wonderful!! More

by ELYNNBEAR Verified Customer Verified Customer

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Always number 1 in trust, excellent, and professional service every time. All it took was one phone call to Rick Kinney and a car was selected and Kevin got to work tirelessly to get me done at the best service every time. All it took was one phone call to Rick Kinney and a car was selected and Kevin got to work tirelessly to get me done at the best rate he could find. More

by Chuckbone McLovin Verified Customer Verified Customer

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Solid, clean, professional. Always willing to help the customer out. My sales representative was very kind and helpful and knowledgeable. The finance department helped me an insane amount, and helped reac customer out. My sales representative was very kind and helpful and knowledgeable. The finance department helped me an insane amount, and helped reach the best price I could’ve gotten. Can’t thank everyone at Matt Byrne Honda enough. More

by TEIDEN42 Verified Customer Verified Customer

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Rick Kinney did a great job closing the deal. Great dealership! They went above and beyond and also were very friendly. I did not feel pressured to buy. dealership! They went above and beyond and also were very friendly. I did not feel pressured to buy. More

by VCROCK Verified Customer Verified Customer

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