Rick Kinney | Page 15

Ease of Repairs My car has had some issues, tire and AC related. Along with the tire and oil change plan provided by Byrne Honda, theyve been quick to get parts and e My car has had some issues, tire and AC related. Along with the tire and oil change plan provided by Byrne Honda, theyve been quick to get parts and even assist me exceedingly quickly when I didn't have an appointment. I can't say enough about how great my experiences have been with this service dept. and dealership. More

by RDM610 Verified Customer Verified Customer

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Rick Kinney Rated Number ONE Rick Kinney Is The Reason I Keep Coming Back To Bernie Honda.Rick Is The NUMBER ONE Salesman To Buy Your Next Honda. . He Is Very Professional And Do Rick Kinney Is The Reason I Keep Coming Back To Bernie Honda.Rick Is The NUMBER ONE Salesman To Buy Your Next Honda. . He Is Very Professional And Down To Earth. He Didn't Pressure Me In Any Way. He Treated Me Like Family. The Only Thing I Wasn't Impressed Was The Service Department,Really Bad Service.Rick Had To Go To The Service Department A Few Times To Straighten Things Out For Me,When The Service Department Should Of Taken Care Of It. I Would Go To Another Honda For Service. More

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Amazing Service and Quality So, I had a bubble in my tire and needed it fixed. I had no appointment or anything. I brough my car in Monday at 830am, car was done a few hours late So, I had a bubble in my tire and needed it fixed. I had no appointment or anything. I brough my car in Monday at 830am, car was done a few hours later. Fantastic service and always very kind and willing to accommodate! More

by RDM610 Verified Customer Verified Customer

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Excellent The service was taken care of the same day.I would recommend. Honda to family n friends Thank you for your services. Very well done The service was taken care of the same day.I would recommend. Honda to family n friends Thank you for your services. Very well done More

by Margie57 Verified Customer Verified Customer

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Great deal Was looking for a pre owned crv. My current vehicle was purchased from here as well as my wife’s car. These people are top notch and help you find e Was looking for a pre owned crv. My current vehicle was purchased from here as well as my wife’s car. These people are top notch and help you find exactly what you are looking for. More

by ADAMBURDETT Verified Customer Verified Customer

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Simple and Easy This is my second time purchasing a car from this dealership. Friendly, helpful, easy going salesmen. Very satisfied. My car was ready in one day, This is my second time purchasing a car from this dealership. Friendly, helpful, easy going salesmen. Very satisfied. My car was ready in one day, More

by SRW826 Verified Customer Verified Customer

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POOR ATTITUDE TOWARDS THE CUSTOMER If you are looking for a company that cares about the customer AFTER you purchase a car, then Matt Burne Honda is NOT the place for you. Here is my s If you are looking for a company that cares about the customer AFTER you purchase a car, then Matt Burne Honda is NOT the place for you. Here is my story: We were looking for a used car for our 17 year old daughter. We wanted a safe, RELIABLE car that my daughter could afford. We decided on a 2013 Ford Focus that was just traded in. We put a $500 deposit on the car & was told that it had to go through being checked out by the garage. It seemed to take longer than we expected. We were told that the garage found that the car needed a new transmission. My husband began to have second thoughts on purchasing the car. We were assured by the salesman, Rick, that the car was thoroughly gone over. So, we agreed. After about 1 month of driving the car, my daughter was on her way to school when the car lost power. Luckily she was able to get off the road but she was clearly shaken. My husband contacted the salesman, Rick, & was told to get the car to a Ford dealer & we would go from there. Although my husband has continued to try to contact Rick, WE HAVE HEARD NOTHING FROM HIM. The only thing he told my husband in their original conversation was, "What do you expect when you spend $7000 on a car?" I AM ABSOLUTELY APPALLED THAT YOUR COMPANY WOULD INSULT A CUSTOMER LIKE THAT. He didn't seem to have any trouble talking us into spending $7k when the transmission problem arose. I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN & WOULD NEVER RECOMMEND YOU TO SOMEONE ELSE! You should take a lesson from Gibbons Ford. They fixed our car, charged us only half price & called us afterwards to see how the car was running. Now that's a company that cares about it's customers! You might want to take lessons from them. More

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Wonderful buying experience! My experience with Matt Burne Honda was nothing short of wonderful. All staff were welcoming and helpful. The team worked to make the car buying proce My experience with Matt Burne Honda was nothing short of wonderful. All staff were welcoming and helpful. The team worked to make the car buying process as painless and seamless as possible. I will definitely return for any future car buying needs! More

by VFERNANDEZ28 Verified Customer Verified Customer

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Great used car options Great service and quick process from viewing to purchase everyone involved was professional and courteous. I would recommend Matt burne to anyone. A Great service and quick process from viewing to purchase everyone involved was professional and courteous. I would recommend Matt burne to anyone. All staff was very accommodating. More

by KIRSTEMA Verified Customer Verified Customer

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5 stars My experience was excellent, walked in with no appointment and traded my lease in and got to leave with a new car the same day. Very fast and easy. Ev My experience was excellent, walked in with no appointment and traded my lease in and got to leave with a new car the same day. Very fast and easy. Everyone is extreamly nice and helped me get the best deal I possibly could. Great service nothing but complements! More

by THOMASHOPKINS01 Verified Customer Verified Customer

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