Rick Kobold | Page 20

To serve! The service from Sandy helping with the vehicle, Andrew taking care of the financing and Moe assisting in all areas to make sure everything goes smoot The service from Sandy helping with the vehicle, Andrew taking care of the financing and Moe assisting in all areas to make sure everything goes smoothly. Then after the sale Rick is their to help you keep your vehicle maintained. The Autopark team has helped us with the purchase of 4 vehicles so far and they have exceeded our expectations each time. More

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Install back-up waring Prices are a little high. I deal there because of Sandy Owen is the best of the best to deal with. enough said. I have nothing further to say. Prices are a little high. I deal there because of Sandy Owen is the best of the best to deal with. enough said. I have nothing further to say. More

by DONLAMPE Verified Customer Verified Customer

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Great At first was told had to leave vehicle there but was about to have it done within the time they told me was great experience At first was told had to leave vehicle there but was about to have it done within the time they told me was great experience More

by ripitup2006 Verified Customer Verified Customer

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Unprofessional Service manager was very unprofessional tell them to call me when my vehicle was ready never got a message damaged lug nuts on my truck had to replace Service manager was very unprofessional tell them to call me when my vehicle was ready never got a message damaged lug nuts on my truck had to replace some myself they would not replace them always given A hard time about issues I'm having More

by clouse1717 Verified Customer Verified Customer

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Quick and easy Stopped by unannounced and asked if they had time to check a recall on my truck. Short time later the recall was completed and I was on my way Stopped by unannounced and asked if they had time to check a recall on my truck. Short time later the recall was completed and I was on my way More

by Lakegirl Verified Customer Verified Customer

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Absolutely horrible Bought a used vehicle, they had to repair it to sell it. It was fixed and The cause of the damaged parts was not repaired. So the same damage happened Bought a used vehicle, they had to repair it to sell it. It was fixed and The cause of the damaged parts was not repaired. So the same damage happened to me very soon after I bought it. The dealers service told me that I broke it and I’m trying to get them to fix it for free. I was hoping they would take care of it but did not, didn’t even offer any help. As of right now it is getting repaired at a different garage and the mechanic is over a $1000 in used parts to repair. Will have total bill tomorrow. Bill I am told to expect over $4000. So far I have driven the vehicle for 3 weeks and around 1000 miles then noticed issues. The garage that is doing the repair showed me what caused the issues and told me what they didn’t fix is what caused the same issues they fixed before putting it on the lot. so now I am with out a vehicle, had to have people I know get me to work and back. I am not happy at all. To top things off was a service guy had to have known that it wasn’t fixed completely because of a broken part that was not replaced. The chunk that was broken out was gone and could not have left the area it was in because it’s sealed, it was not there. The service guy became short with me and would not for a second listen to what I had to say. They could have a free service day, and I would not let them check the air in my tires. I’m never going back there. More

by big_trucks_2002 Verified Customer Verified Customer

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Quick and friendly I arrived for my appointment and was guickly taken care of. When I asked if I could bring my wife's car in too, they said no problem. We are all set I arrived for my appointment and was guickly taken care of. When I asked if I could bring my wife's car in too, they said no problem. We are all set till our next service, and it will be at Auto Park Ford. More

by Fleetbob Verified Customer Verified Customer

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Knowledgeable staff and professionalism the experience that Knowledgeable staff and professionalism I experienced a fantastic appointment at Auto Park I would give them nothing but kudos excellent excellent job Knowledgeable staff and professionalism I experienced a fantastic appointment at Auto Park I would give them nothing but kudos excellent excellent job. I would highly recommend the service center and the dealership to anybody looking for a car or needing a service done to their vehicle. More

by bukoskidiana Verified Customer Verified Customer

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Oil change Nicest people ever and they have a Starbucks machine with chai tea lattes which are literally life. They care about people more than they care about s Nicest people ever and they have a Starbucks machine with chai tea lattes which are literally life. They care about people more than they care about sales! More

by elisecoburn Verified Customer Verified Customer

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A dealership that cares about customers I purchased a 2013 Ford Taurus from Auto Park ford on 02/15/2018 (a beautiful car ). I spent weeks looking for a Taurus with all the options and featu I purchased a 2013 Ford Taurus from Auto Park ford on 02/15/2018 (a beautiful car ). I spent weeks looking for a Taurus with all the options and features that my wife and I wanted. I searched online covering five states and numerous dealerships in person, I finally found it at the Sturgis Auto Park Ford. I am by nature cautious and skeptical when ever I deal with any auto dealer so I ask a lot of questions. My wife and I spoke to the general manager Brent Forry about some of our questions. He was able to address those giving both of us the feeling that they truly care about their customers. As a trained observer I can tell that Mr. Forry is a man of faith and a family man who proudly displays his childrens art work in his office. In the days after purchasing our Taurus we discovered that the windshield washer wasn't working. After notifying the dealership about the issue they replaced the washer pump at no cost to me. My future search will begin with Auto Park Ford. More

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