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Rick Kobold

Overview Reviews (203) Inventory (282)

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Rick Kobold

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Rick Kobold

Service Manager

Auto Park Ford

1820 South Centreville Rd
Sturgis, MI 49091

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4.9

203 Reviews

Overview Reviews (203) Inventory (282)

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English

4.9

203 Reviews

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203 Reviews of Rick Kobold

September 03, 2024

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Employee Rating

The service department has a great team and was very helpful with my car troubles. Rick was very nice and knowledgeable. Jose helped me get my new Escape that I love. helpful with my car troubles. Rick was very nice and knowledgeable. Jose helped me get my new Escape that I love. More

by Sally

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sandie Owen, Candy Abbs, Trevor Jensen, Chris "CJ" Johnston, Josie Parker, Jose Lopez, Shelby Dilla, Bryan Johnson, Brad Fields

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Sep 03, 2024 -

Auto Park Ford responded

Thanks for sharing about your service experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

September 03, 2024

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The service department has a great team and they helped me with my car troubles. Rick was very helpful. Jose helped me get my new Escape. me with my car troubles. Rick was very helpful. Jose helped me get my new Escape. More

by Sally

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sandie Owen, Candy Abbs, Trevor Jensen, Chris "CJ" Johnston, Josie Parker, Jose Lopez, Shelby Dilla, Bryan Johnson, Brad Fields

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Sep 03, 2024 -

Auto Park Ford responded

Sally, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

August 22, 2024

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Employee Rating

The service center is very good. Been very helpful getting through repairs. they have been very helpful Been very helpful getting through repairs. they have been very helpful More

by MASEJR1955

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sandie Owen, Candy Abbs, Chris "CJ" Johnston, Jose Lopez

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Aug 23, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Auto Park Ford.

July 18, 2024

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Employee Rating

Rick is always awesome! You can’t get better service anywhere else I have been! You can’t get better service anywhere else I have been! More

by KENTPLETCHER

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 19, 2024 -

Auto Park Ford responded

Thank you, Kent, for the kind words for Rick and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 28, 2024

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Employee Rating

These guys are who you want working on your fleet. Incredibly knowledgeable and have fixed multiple things that other dealers misdiagnosed. I bring my vehicles from over 5 hours away because I trust t Incredibly knowledgeable and have fixed multiple things that other dealers misdiagnosed. I bring my vehicles from over 5 hours away because I trust them that much. More

by josh

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris "CJ" Johnston, Bryan Johnson

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May 30, 2024 -

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 24, 2024

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Employee Rating

Everyone was very nice and would help when I needed it would go there again thanks so much would go there again thanks so much More

by cancer1955-2000

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scot Jones, Candy Abbs, Trevor Jensen, Chris "CJ" Johnston, Josie Parker, Dan Tack, John Wade, Shelby Dilla, Bryan Johnson

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May 29, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

May 10, 2024

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Employee Rating

Very satisfied they keep you informed on what is going on with your truck what's needed how long it will take to fix with your truck what's needed how long it will take to fix More

by dalejohnston14

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Candy Abbs, Trevor Jensen, Chris "CJ" Johnston, Josie Parker, Shelby Dilla

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May 11, 2024 -

Auto Park Ford responded

Dale, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

February 10, 2024

Dealership Rating

Employee Rating

We purchase all of our fleet trucks through Auto Park Ford solely because they stand behind the trucks they sell. They are willing to do warrantee work in a timely manner. Auto Park Ford's Service Mana Ford solely because they stand behind the trucks they sell. They are willing to do warrantee work in a timely manner. Auto Park Ford's Service Manager, Lead Mechanic, and mechanic staff are great to work with! More

by aaron.armstrong

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ernie (Lead Mechanic)

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Feb 11, 2024 -

Auto Park Ford responded

Thank you, Aaron, for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

January 19, 2024

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Employee Rating

I enjoyed the service at Auto Park Ford. The people are friendly and very thorough. It’s nice to be able to get a free car wash and have refreshments while you wait as well. The people are friendly and very thorough. It’s nice to be able to get a free car wash and have refreshments while you wait as well. More

by sseverson81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Candy Abbs, Trevor Jensen, Chris "CJ" Johnston, Josie Parker, Shelby Dilla

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Jan 21, 2024 -

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

January 18, 2024

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Employee Rating

The cost of labor was extremely too high and I will never use auto park again use auto park again More

by Dritchie02

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Candy Abbs, Trevor Jensen, Chris "CJ" Johnston, Josie Parker, Shelby Dilla, Bryan Johnson

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Jan 22, 2024 -

Auto Park Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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