Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

10 yrs, 3 mos

Industry Experience

43 yrs, 4 mos

375 Reviews of Rick Libby

March 12, 2025

Dealership Rating
Employee Rating

dealership is great good people very friendly they take care of my suv very happy with everything More

by lucille drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago

Report | Print
Mar 15, 2025

Fort Myers INFINITI responded

Hi Lucille, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

February 27, 2025

Dealership Rating
Employee Rating

I’ve always had awesome service from Ricky! With or without an appointment, Ricky always gives me VIP service along with VIP bills. I’m still working on getting an employee discount or a coup More

by loriandersen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 02, 2025

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 26, 2025

Dealership Rating
Employee Rating

Everything went how it should go in the ways we purchase automobiles these days. The employees were very good. This is my 13 Infiniti. More

by ROBERT.HALLMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armin Gackic, Walter Dolan

Report | Print
Feb 28, 2025

Fort Myers INFINITI responded

Hi Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2025

Dealership Rating
Employee Rating

good service but it took a little longer this time. Rick is always very good More

by CARLOS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago

Report | Print
Feb 26, 2025

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2025

Dealership Rating
Employee Rating

Great friendly service. Always a good experience. Very thorough, takes time to explain detailed information about the service. More

by mcdonald.iris419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago

Report | Print
Feb 24, 2025

Fort Myers INFINITI responded

Hello, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

February 22, 2025

Dealership Rating
Employee Rating

The Best friendliest service I ever had. Very good technicians and car advisors that are honest about what the car needs. More

by dirche6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armin Gackic, Zach Irwin, Daryl Day, Jason Bram, Adriana VanBuren, Emmanuel Vazquez, Neysha Santiago, Jason Carimi, Paul Khin

Report | Print
Feb 26, 2025

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 20, 2025

Dealership Rating
Employee Rating

Service was completed on time. Personnel were courteous, friendly, and efficient. It was an overall pleasant experience. More

by jackf.converse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 23, 2025

Fort Myers INFINITI responded

Hi, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

February 18, 2025

Dealership Rating
Employee Rating

They always take care of my problems and in a timely manner. Very accommodating also! More

by mb2creed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 21, 2025

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2025

Dealership Rating
Employee Rating

I brought back the car to have re-checked because of the squeaky (rattling) sound. Unfortunately, the issue was not resolved. The squeaky sound is even more prominent. No recommendation suggested for reso More

by SUZY.CRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

February 14, 2025

Dealership Rating
Employee Rating

Zach was great and service was excellent Showroom was clean and staff was friendly Thank you More

by Ginaflorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin, Adriana VanBuren, Neysha Santiago

Report | Print
Feb 18, 2025

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

1
2
...
38

Dealership Inventory (2 Vehicles)

used 2025 INFINITI QX60 car, priced at $40,859
2025 INFINITI QX60
used
Graphite Shadow exterior
Automatic
All-wheel Drive
$40,859
View Details
used 2025 INFINITI QX60 car, priced at $45,359
2025 INFINITI QX60
used
Graphite Shadow exterior
Automatic
Front-wheel Drive
$45,359
View Details
View All Inventory