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Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 2

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.8
218 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.8

218 Reviews

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Dealership Experience

8 yrs, 11 mos

Industry Experience

42 yrs

218 Reviews of Rick Libby

April 30, 2024

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The service is great as always but this time they didn't have a loaner for me to drive back home even I asked for it when I did the appointment. So someone from service drop me off in my house. More

by ccolonsantiago
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Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan

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May 03, 2024

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

April 30, 2024

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Awesome world class …. enjoyable…..easy….fast….painless …would go back…lived up to the hype More

by jrsonn
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Suarez

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May 03, 2024

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 30, 2024

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Great Sales experience With "Walter" all the way through finance department. Rick in Service Department had me in and out without any hassel. All around great experience!!! More

by gilberti-4
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Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan, Neysha Santiago, Paul Khin

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May 03, 2024

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

April 30, 2024

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Good service, Rick has been terrific over the years. Class run operation. Take care Pete More

by PETER88
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Yes
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May 03, 2024

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 24, 2024

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Easy to make an appointment. Great service and friendly/professional staff. Completely satisfied with my visit! More

by banksl450
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Yes
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Apr 28, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

April 23, 2024

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Top notch customer service as always. Friendly staff. Great place to take your infinity for service. More

by Troy.zahary
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Yes
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Apr 25, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 21, 2024

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Excellent service center, clean and stocked with snacks and water. Friendly service staff, Rick was great ! More

by lenturtora
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Yes
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Apr 22, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 20, 2024

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Great experience. Service was completed on time and all results were discussed with me. Rick Libby was very friendly courteous and answered all my questions. Highly More

by garybroska
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Yes
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Apr 22, 2024

Fort Myers INFINITI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 19, 2024

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Rick is a pleasanu service guy at Fort Myers Infinity. My service appointments have been prompt and easy. More

by KW.WILDBLUE
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Yes
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Apr 20, 2024

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 18, 2024

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Front tire was losing air due to screw puncture in tread. Service department was able to get me in on same day and fix the tire with a patch. The prompt service on a Friday gave me use of the vehicle over th More

by davidh6631
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Yes
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Apr 20, 2024

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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