Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 37

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.9
375 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.9

375 Reviews

Write a Review

Dealership Experience

10 yrs, 10 mos

Industry Experience

43 yrs, 11 mos

375 Reviews of Rick Libby

January 15, 2018

Dealership Rating
Employee Rating

Perfect Greeted promply with a smile.. was there for oil change. Was given a loaner car to run errands. Car was washed tires even armoraled. Nice touch. Al More

by Donnagood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 29, 2017

Dealership Rating
Employee Rating

Great customer service From the initial phone call to Rick Libby until picking up the vehicle when work was complete, everything went great. Loaner car was waiting upon arri More

by Toby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 01, 2017

Dealership Rating
Employee Rating

Excellant My service experience is always great. I no longer have my Infiniti but still using your service. Rick is always a pleasure to deal with and I trust h More

by Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 17, 2017

Dealership Rating
Employee Rating

Excellent as always. They are professional, prompt, and always the best service. Rick always takes care of us. Very knowledgable about all of our concerns. We have had pr More

by DEBORAH COURTRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 15, 2017

Dealership Rating
Employee Rating

Great Purchased several vehicles from this dealership will continue to due to their extraordinary value in service. Tom, Mark and the crew make the experie More

by Xsnrgman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Davison, Tu Phimmasone, Mark Snyder

November 03, 2017

Dealership Rating
Employee Rating

always excellent Service is personalized, very good. Rates for services are reasonable for a dealership. I will keep using the service unless something changes and I More

by Fieldgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 27, 2017

Dealership Rating

Always a pleasure When you need your car fixed, it can be a stressful time- not for me. Rick is always available and makes everything ok. He is an asset. More

by Angelatripe
Recommend Dealer
Yes

October 10, 2017

Dealership Rating
Employee Rating

Service department I called Rick at the service and he got me right in and the service was as allways is very good Thank you Rick! You will see me when I come back from More

by Austria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 01, 2017

Dealership Rating
Employee Rating

Serviceb Service made easy by professionalism of Rick Libby. From initial visit to diagnosis to follow up that part was in to scheduling service time to droppi More

by Stop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 15, 2017

Dealership Rating
Employee Rating

Quick and efficient Love my Infiniti and the service department in fort myers ! My husband had a loner car for the day and made it easy for us :) More

by Chrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tu Phimmasone

...
37

Dealership Inventory (115 Vehicles)

used 2024 Ford Expedition Max car, priced at $47,500
2024 Ford Expedition Max
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 INFINITI QX80 car, priced at $102,750
2026 INFINITI QX80
new
2t Dynamic Meta exterior
Automatic
Four-wheel Drive
new 2026 INFINITI QX80 car, priced at $83,380
2026 INFINITI QX80
new
Radiant White exterior
Automatic
Rear-wheel Drive
new 2026 INFINITI QX80 car, priced at $93,525
2026 INFINITI QX80
new
2t Radiant Whit exterior
Automatic
Four-wheel Drive
new 2026 INFINITI QX80 car, priced at $92,525
2026 INFINITI QX80
new
Radiant White exterior
Automatic
Four-wheel Drive
new 2026 INFINITI QX80 car, priced at $101,860
2026 INFINITI QX80
new
Radiant White exterior
Automatic
Four-wheel Drive