Rick Lovering | Page 3

The car buying experience itself was exceptional. Steve picked me up from the airport (I flew in from Rochester NY) in Manchester on 29 Aug 2009 and drove me to the dealership. The 2005 Acura TSX was detai picked me up from the airport (I flew in from Rochester NY) in Manchester on 29 Aug 2009 and drove me to the dealership. The 2005 Acura TSX was detailed and on the showroom floor. The car was better than described! I purchased it and drove it back to Rochester NY about 2 hours after I arrived. Steve was absolutely great to work with and I've bought many, many new and used cars. I'd rate him as the top 1 percent of the people I've delt with at car dealerships. Thanks Steve! My lower rating for the dealership stemmed from the delay in the dealership sending the electronic funds request to my bank (USAA) for payment. It took 4 business days for them to send it in (3 Sep), and they were paid the next day (4 Sep). It took another 3 business days for the title to be FedEx'd to me so I could register the car in NY, and the zip code was wrong so the package ended up in Utica NY. That delayed the title by another day. I know the dealership is a high volume operation and this was a used vehicle, but the follow up on the sale was lacking. More

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On July 18, 2009 my wife and I purchsed a 2005 Volvo XC70 from Lovering Volvo in Nashua, New Hampshire. From the moment we arrived, we felt extemely comfortable and welcome. I have purchased and owned over 3 from Lovering Volvo in Nashua, New Hampshire. From the moment we arrived, we felt extemely comfortable and welcome. I have purchased and owned over 30 automibiles in my life so far and I must say that Lovering Volvo provided the best buying experience I have ever had. This extends past the Sales team and into Serivce. There were a few samll items that Lovering needed to service on the car after we took possession and Steve and Dave made this a pleasant experience also. Even my wife kept commenting on how well we were treated and how attentive the sales and service is. All other dealers should learn from Lovering. Best Regards, Alan R. Wise More

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I would highly recommend this dealer and I could not have been more pleased with everyone I spoke with. We have purchased from Lovering in the past and found them to be honest and sincere in their dealings. been more pleased with everyone I spoke with. We have purchased from Lovering in the past and found them to be honest and sincere in their dealings. Regretfully I ended up purchasing a car elsewhere (different brand), but if I was inclined to take on more debt, the vehicle and price offered was fair. The person in finance was terrific and found the lowest rates available and was never felt any pressure to make quick decision. I wish the car buying experience was as positive with the vast majority of other dealers. More

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By far, the best dealership I have ever had the pleasure of working with. I have purchased two XC90's over the last 4 years from them. No undo sales presure and very knowledgable staff. Credit department of working with. I have purchased two XC90's over the last 4 years from them. No undo sales presure and very knowledgable staff. Credit department had issues with my paperwork and I had to come back in to sign the same paperwork twice and they gave me a free detailing. The cars have been almost exclusively serviced by them and they have always delivered the car, clean, washed, and ready when promised. The one time they were unable to complete the repair because of part stock, the supplied me with a car off their lot to use. One of the best aspects, they greet me by name with a friendly smile everytime I come in for service. Rick and the entire staff are fantastic. More

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