Rick Martinez | Page 22

Poor customer service once you make a purchase. I only get treated with priority when I come in to shop for a vehicle, not when I come to get vehicle serviced. Manager doesn’t even value your time, I was get treated with priority when I come in to shop for a vehicle, not when I come to get vehicle serviced. Manager doesn’t even value your time, I was interrupted and not even acknowledge because his message to his employee was more important then me getting my key to my vehicle that was ready to go. More

by DEVANTEMARSH Verified Customer Verified Customer

Report | Print

Professional, considerate and helpful. In and out and done in an hour and a half no messing around or waiting. Ask for Nanette, she is a solid lady who helped me get the deal done. Great customer ser done in an hour and a half no messing around or waiting. Ask for Nanette, she is a solid lady who helped me get the deal done. Great customer service from everyone I met More

Report | Print

Excellent service from start to finish. Vicente and the rest of the gang were awesome! Thank you for making the process smooth and painless. See you again soon! rest of the gang were awesome! Thank you for making the process smooth and painless. See you again soon! More

by desmog Verified Customer Verified Customer

Report | Print

Great service from Rick Martinez, he was very nice and knowledgeable and made the process so easy and stress free. I would recommend San Leandro Chrysler Dodge Jeep Ram dealership time anyone. knowledgeable and made the process so easy and stress free. I would recommend San Leandro Chrysler Dodge Jeep Ram dealership time anyone. More

Report | Print

Rick Martinez was friendly and very knowledgeable. He made the process very easy for us I would definitely recommend San Leandro Chrysler Dodge Jeep dealership to everyone. made the process very easy for us I would definitely recommend San Leandro Chrysler Dodge Jeep dealership to everyone. More

Report | Print

AMAZING customer service, genuine and personable. Vincente ROCKS! Thank you again for all your help! I really appreciate all the time you took to help me! Vincente ROCKS! Thank you again for all your help! I really appreciate all the time you took to help me! More

Report | Print

Nanette & Rick are amazing! They made my car buying experience not stressful & much more enjoyable than I had anticipated! I would definitely recommend for anyone to utilize them in your next car buyin experience not stressful & much more enjoyable than I had anticipated! I would definitely recommend for anyone to utilize them in your next car buying experience! More

Report | Print

Thank you Rick for providing an EXCELLENT buying experience Thanks Rick for setting the stage for an excellent buying experience with you and the dealership. You allowed me to provide you everything you needed Thanks Rick for setting the stage for an excellent buying experience with you and the dealership. You allowed me to provide you everything you needed to help make my buying experience once I arrived on the lot, it was fast and you clearly listened to my needs and exceeded my expectations. I will be back and thank again! More

by User-0bea1b9a5f Verified Customer Verified Customer

Report | Print

Couldn't resolve issue after 6 hours of service. Gave me some type of run around that I had to drive 50 miles and return some type of run around that I had to drive 50 miles and return More

by znoggle Verified Customer Verified Customer

Report | Print

Worst costumer service I have ever been across. Service dept is horrible. No one answers phones, no updates for customers, and managers would rather get over on costumers than to actually provide costumer dept is horrible. No one answers phones, no updates for customers, and managers would rather get over on costumers than to actually provide costumer service. Yelp reviews speak for themselves. Hire new service managers More

by SHANENORGREN Verified Customer Verified Customer

Report | Print