Rick Morreale | Page 5

Wow! We had a terrific experience. Very low stress and positive! Highly recommended! The staff was helpful and informative during the whole process. Thank you again! positive! Highly recommended! The staff was helpful and informative during the whole process. Thank you again! More

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We walked into the dealership cold and with a complete specification for the Lexus we wanted. I had searched every dealership in Tucson and Phoenix and none had what we wanted in stock. The color and op specification for the Lexus we wanted. I had searched every dealership in Tucson and Phoenix and none had what we wanted in stock. The color and options combination were difficult to find but Mark located one still in production that came very close to what we wanted. Mark was great at finding it and reserving it for us. Rick and Mark also handled our request for a change in in the purchase conditions with alacrity and aplomb. Overall, we are quite satisfied Lexus of Tucson, with the vehicle we purchased and with the attention, ingenuity, tenacity and courtesy which these two gentlemen evinced. More

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George Karahalios did a great job of making our buying experience amazing. Prior to picking up the car, he made sure they had all the necessary information and told us what to expect. It was obvious tha experience amazing. Prior to picking up the car, he made sure they had all the necessary information and told us what to expect. It was obvious that this was not his “first rodeo” in terms of what needed to happen. We left with a good feeling about George and the dealership. Thanks George. More

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I just purchased a Lexus 350 RC Sport from Christopher Andrews at Lexus in the Auto Mall. He was excellent to work with. Was concerned with details which I appreciate. The staff spent considerable time Andrews at Lexus in the Auto Mall. He was excellent to work with. Was concerned with details which I appreciate. The staff spent considerable time going over the multitude of devices in the vehicle. Good experience with finance manager also. More

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Christopher Andrews made our buying experience exceptional. Buying a car can be tedious and draining. We had the best customer service. Christopher was friendly, professional, informative, patient exceptional. Buying a car can be tedious and draining. We had the best customer service. Christopher was friendly, professional, informative, patient and he never pressured us to buy. We left without buying the car and thought, “wow that was painless”. We called Christopher back the next morning and bought a brand new 2021 RX350. We highly recommend Christopher and the Lexus of Tucson - at the Auto Mall dealership. More

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Forget every bad experience you've ever had buying a car and head over to Lexus at the Auto Mall. When you get there, ask for Ken Schultz. He took excellent care of me, listening to what I wanted and helped and head over to Lexus at the Auto Mall. When you get there, ask for Ken Schultz. He took excellent care of me, listening to what I wanted and helped me make decisions about what was going to be best for me in my next vehicle. You know how you always get defensive when the finance person get's involved? Not at Lexus! Rick and Adam were just as fabulous as Ken! They continue to reach out and make sure I'm happy and understand all of the features my super GX460 has to offer. Thank you, Ken, and team! More

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Kris was great to work with. Very knowledgeable about all models, options and availability. Once we found a vehicle, he worked hard to make sure the deal got done. Thanks to all. models, options and availability. Once we found a vehicle, he worked hard to make sure the deal got done. Thanks to all. More

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Ken and Jerry are a lot of fun to work with. Also a shout out to Adam for his help. Also Kaleb for giving us training on the entertainment system shout out to Adam for his help. Also Kaleb for giving us training on the entertainment system More

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ES 350 Purchase It has been a great pleasure purchasing our 2017 ES350 from Royal Lexus at the Auto Mall. We stopped by the dealership to look at used Lexus. Kris Bow It has been a great pleasure purchasing our 2017 ES350 from Royal Lexus at the Auto Mall. We stopped by the dealership to look at used Lexus. Kris Bowman came out and asked us if he could help. We told him we were just looking and he asked a few questions which were not pushy kind of questions. He really made us feel comfortable. Just by asking us those simple questions, he said if you would like I have a car that just came in and it sounds what you may be looking for and if it would be ok to show it to us. We said sure, When he went to get the car my wife and I were kinda reluctant. When he came around the corner with the car we both said wow this may be it. The exterior/interior color, low mileage and the price range was what we were looking for. Kris Bowman asked the right questions and most importantly listened. He explained all the features without be pushy. Thank you Kris you sold us the car and we are very pleased with it. Rick Morreale made the finance part super easy and quick. He was very honest and explained options available to the loan and did not try and sell us options we did not want. If you are looking for a good used Lexus I would recommend Royal Lexus of Tucson. More

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Repeat Customer Just got my 2020 NX300 from Lexus of Tucson - Auto Mall and love it! This dealership is AWESOME! Everyone is very helpful and made things easy and f Just got my 2020 NX300 from Lexus of Tucson - Auto Mall and love it! This dealership is AWESOME! Everyone is very helpful and made things easy and fun. Don't see Caleb's name on this page but he was also very helpful with the technical aspects of the car. This is, by far, the best dealership in Tucson!!! More

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