Rick Rivero
Rick Rivero at Hudson Hyundai

Rick Rivero | Page 7

Sales Manager

Hudson Hyundai

977 Communipaw Ave
Jersey City, NJ 07304

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76 Reviews
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76 Reviews

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76 Reviews of Rick Rivero

October 14, 2016

Dealership Rating

Snakes in a lot I was lied to and took end advantage of. Rick and Frank had me sign for things a didn't need or want. Jose was my sales person and he repeatedly email More

by lashondasmith033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Terrero, Frank Valanzola

Oct 27, 2016

Hudson Hyundai responded

I am very sorry you were not satisfied with your experience with us. Unfortunately, there are certain requirements that need to be met within a short time frame when purchasing a vehicle and you were not able to provide them. I see by our CRM system numerous outbound calls and messages that were left regarding the missing documentation from various staff members. Without proof of income, proof of address, and without insurance for the vehicle the bank will not allow you to keep the vehicle. Also, we would not have been able to register the vehicle without insurance.

October 04, 2016

Dealership Rating

Hyundai lease I found the salesperson to be very personable and eager to make sure that I was satisfied with the vehicle. However, not all of the features of the c More

by cathyfraser1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Penagos

Oct 05, 2016

Hudson Hyundai responded

I am very sorry to hear that all the features of your vehicle weren't reviewed with you.If you would like I could set up a follow up appointment to have someone go over everything with you. Also, you had mentioned "unfamiliar transmission." I am not sure what you mean by that. If there is something I can clarify on that for you please let me know. Thank you!

Oct 06, 2016

cathyfraser1213 responded

By unfamiliar transmission I am referring to the dual clutch transmission. My old Tucson had an automatic transmission. And I was not informed of the change and it was a big adjustment for me. I would have preferred to buy out my old lease but since I was misinformed by the manager, I wasn't offered that opportunity.

August 20, 2016

Dealership Rating

Hudson hyundai The sales manager Rick Rivero, and sales consultant Jose Terrero answered every question i had about the new vehicle i purchased. They both were very More

by miguelhernandez0228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Terrero

July 19, 2016

Dealership Rating
Employee Rating

The Hudson team are awesome !!! Jose Terrero was awesome! I will recommend Jose to my friends and family.He was very informative helpful and patient.He made me feel comfortable wi More

by Syreeta437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Terrero , Hudson group Rocks!!!

July 14, 2016

Dealership Rating

Amazing experience John lee is an amazing salesman. He was patient with us and answered all of our questions. He made the process easy for us. I definitely believe that More

by olivier.caldeira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Lee

May 01, 2016

Dealership Rating

Hudson Hyundai Hassan was the best. He helped me out tremendously. I would recommend him any time any day . The dealership I would also recommend. Thanks guys More

by stanleymoultrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Faisal Hassan

April 22, 2016

Dealership Rating

satisfied I'm satisfied with this dealer service. They provided my needs and working quick. Hope they will have good service for after sale, like oil change and More

by xuranw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Castro

April 14, 2016

Dealership Rating

HUDSON Hyundai Great deals and nice staff. Excellent follow up . Hassan my salesperson even called while on Jury Duty to make sure I picked up my new registration. More

by johnkuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Faisal Hassan, Imran Khan, Sergio Lopez

Apr 22, 2016

Hudson Hyundai responded

I am so glad our Sales staff took care of all your needs and followed up with you. We are always here to assist you. I hope you are enjoying your new Elantra.

April 12, 2016

Dealership Rating

Good job The guys did their best getting my deal done. Got me out of a Ford Explorer Sport with a diminished value (Carfax) into a new car. It was work but the More

by arcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Lyle, Juaquim Showe

Apr 13, 2016

Hudson Hyundai responded

Thank you for taking the time to write a review. Sometimes it can take time to put a deal together, but I am glad Juaquim, Rick, and Maurice were able to get that done for you. We look forward to assisting you in the future.

March 11, 2016

Dealership Rating

salesperson Hassan was very helpful. My vehicle was missing the navigation chip but as promised by Hassan and Rick I received new one in a few days after purchase More

by arleneg1074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Valanzola , Faisal Hassan

Mar 14, 2016

Hudson Hyundai responded

Thank you for choosing Hudson Hyundai for your purchase. I am glad Hassan and Rick were able to help you and got you the navigation card that you were missing. I hope you are enjoying your new vehicle!

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