Rick Torres
Rick Torres at Route 46 Nissan

Rick Torres | Page 4

Salesman

Route 46 Nissan

440 US-46
Totowa, NJ 07512

Contact Me
4.1
36 Reviews
4.1

36 Reviews

Write a Review

36 Reviews of Rick Torres

March 17, 2015

Dealership Rating

Phenomenal I was looking for a new work van, after scouring many dealerships, I finally decided to look into Nissan. The customer service I received was phenomen More

by candaceb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2015

Route 46 Nissan responded

Thank you for sharing your recent experience with Route 46 Nissan with us! We are always happy to know that we had a vehicle that suited your needs and that your sales process was extremely easy. One of our biggest goals is making sure that we make buying a car as simple, smooth, and painless as possible. Thank you for letting us know our team was able to provide this experience to you! We wish you all the best with your new work van! Please come back and see us if you need help with anything else!

January 19, 2015

Dealership Rating

My leased vehicle was not insured I was told when I purchased my leased vehicle that the dealership would handle the insurance switch from my old car to my new car. I found out SIX More

by jackie.hayes.9638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: George McMickle, Eddie Moran , Richard Catalano, Rob White, Tara Frommelt

Feb 03, 2015

Route 46 Nissan responded

We apologize for our delayed response. We have been researching the incident, and do not know how this could have gone unnoticed for so long. When a car is purchased, our salespeople contact the customer's insurance company to inform them of the new purchase; we also contact the department of motor vehicles to begin processing the license plates and registration. The insurance company then contacts the policyholder (you) to confirm the addition, quote the new insurance premium, etc... We start the process, but, by law, we are not authorized to make any changes to your insurance policy; this can only be done by you. It appears that we did facilitate the process because you were able to obtain license plates and the vehicle registration, which cannot be done without proof of insurance. We are still unclear about how the insurance company failed to add the vehicle after we contacted them to add it. If you would like us to pursue the matter further, please provide us with your direct contact information in a private message. Again, we apologize for the inconvenience this has caused. Thank you. Sincerely, Tara Frommelt

Jan 30, 2015

Route 46 Nissan responded

Dear jackie.hayes.9638, We apologize for our delayed response. We have been researching the incident, and do not know how this could have gone unnoticed for so long. When a car is purchased, our salespeople contact the customer's insurance company to inform them of the new purchase; we also contact the department of motor vehicles to begin processing the license plates and registration. The insurance company then contacts the policyholder (you) to confirm the addition, quote the new insurance premium, etc... We start the process, but, by law, we are not authorized to make any changes to your insurance policy. That can only be done by you. It appears that we did facilitate the process because you were able to obtain license plates and the vehicle registration, which cannot be done without proof of insurance. What we are still unclear about is how the insurance company failed to add the vehicle. If you would like us to pursue the matter further, please provide us with your direct contact information. Thank you. Sincerely, Tara Frommelt

Jan 30, 2015

jackie.hayes.9638 responded

Hello. I've been in touch with the dealer and was told it wasn't their responsibility and there was nothing they can do. Not very professional.

December 23, 2014

Dealership Rating

Purchased a New Sentra This is Athanasio Giannisis, I had a verry good experience, my sales man was Rick Torres, and this is the third car I am purchasing from Rick, at Rou More

by gnnss07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2014

Route 46 Nissan responded

We are always happy to receive feedback from our customers! Thank you for taking the time to share your experience with Rick and our team at Route 46 Nissan! We appreciate your loyalty. It's customers like you that make our job a pleasure!

December 21, 2013

Dealership Rating

Mr. Rick was very professional and great to deal with. He was very patient and answered all my questions pleasantly. He was also very flexible and reasonable throughout the sale process. In the end I was hap More

by ShamelEsmaeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 15, 2013

Dealership Rating

Thank You to Rick Tires for helping my family purchase a new NV200!!!!! We are thrilled with our purchase, doing business with Nissan 46 was a terrific choice. Rick is knowledgeable, courteous, and a true p More

by missyalmanzar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Torres

December 13, 2013

Dealership Rating

I was looking to purchase a new vehicle but wasn't sure if I wanted a new Nissan Altima or a Nissan Maxima. When I got to the dealership I was greeted by a gentleman by the name of Rick Torres. I expl More

by SPFD103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
4

Dealership Inventory (397 Vehicles)

used 2023 Nissan Rogue car, priced at $24,994
2023 Nissan Rogue
used
Pearl White Tricoat exterior
Automatic
All-wheel Drive
used 2021 Jeep Compass car, priced at $15,994
2021 Jeep Compass
used
White Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 Mazda CX-30 car, priced at $24,994
2023 Mazda CX-30
used
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Nissan Rogue car, priced at $33,427
2026 Nissan Rogue
new
Gun Metallic exterior
Automatic
All-wheel Drive
used 2024 Hyundai Tucson car, priced at $22,994
2024 Hyundai Tucson
used
White Pearl exterior
Automatic
All-wheel Drive
used 2024 Toyota Camry car, priced at $22,494
2024 Toyota Camry
used
Predawn Gray Mica exterior
Automatic
Front-wheel Drive